Compaq ProLiant ML350 Server General Troubleshooting Guide

2-6 Compaq Servers Troubleshooting Guide
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: c-ch2 Hardware Problems.doc Last Saved On: 8/28/99 1:29 PM
Integrated Management Display (IMD) Problems
If the server has an Integrated Management Display (IMD):
■ Verify that the IMD backlight is on.
■ If the IMD backlight is not on, check the IMD cable to ensure it is not
damaged, and that it is properly connected.
■ If the IMD backlight is on, check the IMD contrast. You can adjust the
level of contrast on the Integrated Management Display by using the up
and down arrows. Press the Up arrow to increase the contrast, and press
the Down arrow to decrease the contrast. For further information refer to
your server’s user documentation.
■ Does the IMD display the “LCD Error xx” message? If it does, check to
see that the cable is firmly plugged in. If this does not remove the error
message, replace the IMD.
■ Does the IMD display a twirling baton and checkmarks for various
levels of the Power-On Self-Test (POST) within a few seconds of
starting the server?
■ Does the Power-On Self-Test (POST) appear “hung” (the twirling baton
continues for several minutes)?
You are checking to see if the twirling continues past the normal time it
takes for the option ROM and SCSI drives to spin up.
■ If there is a monitor, check that for messages.
Or, if not,
■ Continue with the following steps in “When the Self Tests Fail.”