Compaq ProLiant ML350 Server General Troubleshooting Guide

1-14 Compaq Servers Troubleshooting Guide
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: b-ch1 Diagnosing the Problem.doc Last Saved On: 8/29/99 7:41 PM
Sun Solaris Operating System
Collect the following information:
■ Operating system version
■ If Compaq drivers are installed with Driver Updates:
G Driver Update (DU) number
G List of Compaq drivers in the DU
■ The drive subsystem and file system information:
G Number of partitions and logical drives, and their sizes
G File system on each logical drive
■ List of all third-party hardware and software installed and the versions,
if possible
■ Detailed description of the error, and any associated error messages
■ Printouts of:
G HWCONFIG
G VAR/ADM/MESSAGES
G ETC/VFSTAB