Compaq ProLiant ML350 Server General Troubleshooting Guide

Index 11
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: x-index.doc Last Saved On: 8/30/99 10:05 PM
tape drive errors
defective media 7-8
preventing 7-8
technical electronic documentation
accessing xii
technical information
requesting xi
technical support
accessing from QuickFind xi
TechNotes
accessing xii
defined xii
temperature
optimal for UPS batteries 2-3
terminator card 7-2
text conventions xvii
thermal damage
caution 2-4
third-party cables
pin-outs 1-2
third-party hardware/software
information to gather 1-10
time required for
troubleshooting 1-2
tips 7-3
tools
identifying for
troubleshooting 1-2
trend analysis 7-5
troubleshooting
a specific server Refer to your
server’s specific
troubleshooting guide
audio/visual cues 1-3
documentation 1-2
failure information to look
for 1-4
network controllers 2-27
power problems 2-2
prerequisites 1-2
problem frequency 1-4
recording the events prior to
failure 1-4
software 3-2
software information to
record 1-5
symptoms to look for 1-4
system configuration 1-5
time requirements 1-2
tools 1-2
utilization rate/traffic 1-6
troubleshooting plan
developing 1-2
troubleshooting steps
recording 1-7
turn off server
steps 1-6
twirling baton
IMD display 2-6
U
uninterruptible power supply
batteries, optimal
temperature 2-3
detecting failures 2-3
disabling sleep mode 2-3
does not start 2-3
failures 2-3
optimal temperature for
batteries 2-3
sleep mode, disabling 2-3
troubleshooting power
problems 2-2
UNIX See SCO UNIX
updates
management suggestions 7-2
upgrading hard drives
tips 7-2
upgrading processors
tips 7-2
UPS See uninterruptible power
supply
utilities See also Compaq utilities
access 4-4
utilization rate
history for
troubleshooting 7-4
information to gather 1-6