Compaq ProLiant ML350 Server General Troubleshooting Guide

Index 3
Compaq Confidential – Need to Know Required
Writer: Susana Weinstein Salazar Project: Compaq Servers Troubleshooting Guide Comments:
Part Number: 161434-001 File Name: x-index.doc Last Saved On: 8/30/99 10:05 PM
contacting Compaq
how to 1-10
IBM OS/2 information
required 1-12
information you need 1-10
Microsoft NT server
information required 1-13
Microsoft Windows NT
information required 1-13
Novell NetWare information
required 1-11
SCO UNIX information
required 1-13
SQL Server information
required 1-15
Sun Solaris information
required 1-14
controller
POST messages 4-6
corrupted files
network drivers 2-28
troubleshooting 2-20
critical status
IMD events 4-26
cycle the power
caution for ROM
upgrades 4-25
D
DAAD See Drive Array Advanced
Diagnostics
DAT drives
cleaning 2-25, 7-5
troubleshooting
problems 2-25
data read errors
CD-ROM drive 2-17
Device Configuration
Assistant 3-3
device drivers
IBM OS/2 support 3-5
Novell NetWare support 3-4
SCO UNIX support 3-5
Sun Solaris 3-5
device names 7-4
device not recognized
troubleshooting 2-7
device support
Compaq drivers 3-4
devices
not recognized after
moving 2-9
securing connections 2-7
support resources 2-8
diagnostic tools
accessing 4-4
running from diskette 4-5
running from SmartStart and
Support Software CD 4-5
running from system
partition 4-5
Diagnostics See Compaq
Diagnostics. See Diagnostic and
Utilities menu. See diagnostic
tools
Diagnostics and Utilities menu
error codes 4-6
options 4-6
digital linear tape
failure 2-23
not found 2-24
troubleshooting 2-23
DIMMs
troubleshooting 2-7
disaster recovery
ROMPaq, failed 5-2
disk transaction
problem 2-16
diskette drive
cannot read a diskette 2-16
cannot write 2-16
POST messages 4-6
diskette drive light
stays on 2-16
diskette drive test error codes 4-15
diskette problems
troubleshooting 2-16
DLT See digital linear tape
DLT drive
tape cartridge labels 7-5