ProLiant ML350 Generation 4 Reference and Troubleshooting Guide
Table Of Contents
- HP ProLiant ML350 Generation 4 Reference and Troubleshooting Guide
- Notice
- Contents
- Server Component Identification
- Server Operations
- Server Setup
- Optional Installation Services
- Optimum Environment
- Rack Planning Resources
- Rack Warnings
- Identifying Tower Server Carton Contents
- Identifying Rack Server Shipping Carton Contents
- Installing Hardware Options
- Setting up a Tower Server
- Installing the Server into the Rack
- Powering Up and Configuring the Server
- Installing the Operating System
- Registering the Server
- Hardware Options Installation
- Server Cabling
- Cabling Guidelines
- SCSI Hot-Plug Cabling
- Non-Hot-Plug SCSI Cabling
- Connecting ATA or ATAPI Devices to the Integrated IDE Controller
- Server Software and Configuration Utilities
- Troubleshooting
- Server Diagnostic Steps
- Procedures for All ProLiant Servers
- Error Messages
- ADU Error Messages
- Introduction to ADU Error Messages
- Accelerator Board not Detected
- Accelerator Error Log
- Accelerator Parity Read Errors: X
- Accelerator Parity Write Errors: X
- Accelerator Status: Cache was Automatically Configured During Last Controller Reset
- Accelerator Status: Data in the Cache was Lost...
- Accelerator Status: Dirty Data Detected has Reached Limit...
- Accelerator Status: Dirty Data Detected...
- Accelerator Status: Excessive ECC Errors Detected in at Least One Cache Line...
- Accelerator Status: Excessive ECC Errors Detected in Multiple Cache Lines...
- Accelerator Status: Obsolete Data Detected
- Accelerator Status: Obsolete Data was Discarded
- Accelerator Status: Obsolete Data was Flushed (Written) to Drives
- Accelerator Status: Permanently Disabled
- Accelerator Status: Possible Data Loss in Cache
- Accelerator Status: Temporarily Disabled
- Accelerator Status: Unrecognized Status
- Accelerator Status: Valid Data Found at Reset
- Accelerator Status: Warranty Alert
- Adapter/NVRAM ID Mismatch
- Array Accelerator Battery Pack X not Fully Charged
- Array Accelerator Battery Pack X Below Reference Voltage (Recharging)
- Board in Use by Expand Operation
- Board not Attached
- Cache Has Been Disabled Because ADG Enabler Dongle is Broken or Missing
- Cache Has Been Disabled; Likely Caused By a Loose Pin on One of the RAM Chips
- Configuration Signature is Zero
- Configuration Signature Mismatch
- Controller Communication Failure Occurred
- Controller Detected. NVRAM Configuration not Present
- Controller Firmware Needs Upgrading
- Controller is Located in Special "Video" Slot
- Controller Is Not Configured
- Controller Reported POST Error. Error Code: X
- Controller Restarted with a Signature of Zero
- Disable Command Issued
- Drive (Bay) X Firmware Needs Upgrading
- Drive (Bay) X has Insufficient Capacity for its Configuration
- Drive (Bay) X has Invalid M&P Stamp
- Drive (Bay) X Has Loose Cable
- Drive (Bay) X is a Replacement Drive
- Drive (Bay) X is a Replacement Drive Marked OK
- Drive (Bay) X is Failed
- Drive (Bay) X is Undergoing Drive Recovery
- Drive (Bay) X Needs Replacing
- Drive (Bay) X Upload Code Not Readable
- Drive (Bay) X Was Inadvertently Replaced
- Drive Monitoring Features Are Unobtainable
- Drive Monitoring is NOT Enabled for SCSI Port X Drive ID Y
- Drive Time-Out Occurred on Physical Drive Bay X
- Drive X Indicates Position Y
- Duplicate Write Memory Error
- Error Occurred Reading RIS Copy from SCSI Port X Drive ID
- FYI: Drive (Bay) X is Third-Party Supplied
- Identify Logical Drive Data did not Match with NVRAM
- Insufficient Adapter Resources
- Inter-Controller Link Connection Could Not Be Established
- Less Than 75% Batteries at Sufficient Voltage
- Less Than 75% of Batteries at Sufficient Voltage Battery Pack X Below Reference Voltage
- Logical Drive X Failed Due to Cache Error
- Logical Drive X Status = Failed
- Logical Drive X Status = Interim Recovery (Volume Functional, but not Fault Tolerant)
- Logical Drive X Status = Loose Cable Detected...
- Logical Drive X Status = Overheated
- Logical Drive X Status = Overheating
- Logical Drive X Status = Recovering (rebuilding data on a replaced drive)
- Logical Drive X Status = Wrong Drive Replaced
- Loose Cable Detected - Logical Drives May Be Marked FAILED Until Corrected
- Mirror Data Miscompare
- No Configuration for Array Accelerator Board
- NVRAM Configuration Present, Controller not Detected
- One or More Drives is Unable to Support Redundant Controller Operation
- Other Controller Indicates Different Hardware Model
- Other Controller Indicates Different Firmware Version
- Other Controller Indicates Different Cache Size
- RIS Copies Between Drives Do Not Match
- SCSI Port X Drive ID Y failed - REPLACE (failure message)
- SCSI Port X, Drive ID Y Firmware Needs Upgrading
- SCSI Port X, Drive ID Y Has Exceeded the Following Threshold(s)
- SCSI Port X, Drive ID Y is not Stamped for Monitoring
- SCSI Port X, Drive ID Y May Have a Loose Connection...
- SCSI Port X, Drive ID Y RIS Copies Within This Drive Do Not Match
- SCSI Port X, Drive ID Y...S.M.A.R.T. Predictive Failure Errors Have Been Detected in the Factory Monitor and Performance Data...
- SCSI Port X, Drive ID Y...S.M.A.R.T. Predictive Failure Errors Have Been Detected in the Power Monitor and Performance Data...
- SCSI Port X, Drive ID Y Was Replaced On a Good Volume: (failure message)
- Set Configuration Command Issued
- Soft Firmware Upgrade Required
- Storage Enclosure on SCSI Bus X has a Cabling Error (Bus Disabled)...
- Storage Enclosure on SCSI Bus X Indicated a Door Alert...
- Storage Enclosure on SCSI Bus X Indicated a Power Supply Failure...
- Storage Enclosure on SCSI Bus X Indicated an Overheated Condition...
- Storage Enclosure on SCSI Bus X is Unsupported with its Current Firmware Version...
- Storage Enclosure on SCSI Bus X Indicated that the Fan Failed...
- Storage Enclosure on SCSI Bus X Indicated that the Fan is Degraded...
- Storage Enclosure on SCSI Bus X Indicated that the Fan Module is Unplugged...
- Storage Enclosure on SCSI Bus X - Wide SCSI Transfer Failed...
- Swapped Cables or Configuration Error Detected. A Configured Array of Drives...
- Swapped Cables or Configuration Error Detected. A Drive Rearrangement...
- Swapped Cables or Configuration Error Detected. An Unsupported Drive Arrangement Was Attempted...
- Swapped Cables or Configuration Error Detected. The Cables Appear To Be Interchanged...
- Swapped Cables or Configuration Error Detected. The Configuration Information on the Attached Drives...
- Swapped Cables or Configuration Error Detected. The Maximum Logical Volume Count X...
- System Board is Unable to Identify which Slots the Controllers are in
- This Controller Can See the Drives but the Other Controller Can't
- The Redundant Controllers Installed are not the Same Model...
- This Controller Can't See the Drives but the Other Controller Can
- Unable to Communicate with Drive on SCSI Port X, Drive ID Y
- Unable to Retrieve Identify Controller Data. Controller May be Disabled or Failed
- Unknown Disable Code
- Unrecoverable Read Error
- Warning Bit Detected
- WARNING - Drive Write Cache is Enabled on X
- WARNING: Storage Enclosure on SCSI Bus X Indicated it is Operating in Single Ended Mode...
- Write Memory Error
- Wrong Accelerator
- POST Error Messages and Beep Codes
- Event List Error Messages
- Introduction to Event List Error Messages
- A CPU Power Module (System Board, Socket X)...
- ASR Lockup Detected: Cause
- Automatic Operating System Shutdown Initiated Due to Fan Failure
- Automatic Operating System Shutdown Initiated Due to Overheat Condition...
- Blue Screen Trap: Cause [NT]...
- Corrected Memory Error Threshold Passed (Slot X, Memory Module Y)...
- EISA Expansion Bus Master Timeout (Slot X)...
- PCI Bus Error (Slot X, Bus Y, Device Z, Function X)
- Processor Correctable Error Threshold Passed (Slot X, Socket Y)
- Processor Uncorrectable Internal Error (Slot X, Socket Y)
- Real-Time Clock Battery Failing
- System AC Power Overload (Power Supply X)
- System AC Power Problem (Power Supply X)
- System Fan Failure (Fan X, Location)
- System Fans Not Redundant
- System Overheating (Zone X, Location)
- System Power Supplies Not Redundant
- System Power Supply Failure (Power Supply X)
- Unrecoverable Host Bus Data Parity Error...
- Uncorrectable Memory Error (Slot X, Memory Module Y)...
- ADU Error Messages
- Battery Replacement
- Regulatory Compliance Notices
- Regulatory Compliance Identification Numbers
- Federal Communications Commission Notice
- Declaration of Conformity for Products Marked with the FCC Logo, United States Only
- Modifications
- Cables
- Mouse Compliance Statement
- Canadian Notice (Avis Canadien)
- European Union Notice
- Japanese Notice
- BSMI Notice
- Laser Compliance
- Battery Replacement Notice
- Electrostatic Discharge
- Server Specifications
- Technical Support
- Acronyms and Abbreviations
- Index
25
Server Setup
In This Section
Optional Installation Services.......................................................................................................25
Optimum Environment.................................................................................................................26
Rack Planning Resources .............................................................................................................30
Rack Warnings .............................................................................................................................30
Identifying Tower Server Carton Contents...................................................................................31
Identifying Rack Server Shipping Carton Contents .....................................................................32
Installing Hardware Options.........................................................................................................32
Setting up a Tower Server ............................................................................................................33
Installing the Server into the Rack ...............................................................................................34
Powering Up and Configuring the Server ....................................................................................40
Installing the Operating System ...................................................................................................41
Registering the Server ..................................................................................................................41
Optional Installation Services
Delivered by experienced, certified engineers, HP Care Pack services help you
keep your servers up and running with support packages tailored specifically for
HP ProLiant systems. HP Care Packs let you integrate both hardware and
software support into a single package. A number of service level options are
available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard
product warranty with easy-to-buy, easy-to-use support packages that help you
make the most of your server investments. Some of the Care Pack services are:
•
•
Hardware support
− 6-Hour Call-to-Repair
− 4-Hour 24x7 Same Day
− 4-Hour Same Business Day
Software support