ProLiant ML350 Generation 4 Reference and Troubleshooting Guide

142 Reference and Troubleshooting Guide
3. Run Insight Diagnostics ("HP Insight Diagnostics" on page 101) and replace
failed components as indicated.
Memory Problems
List of Problems:
General memory problems are occurring ...................................................................................142
Server is out of memory .............................................................................................................142
Memory count error exists..........................................................................................................143
Server fails to recognize existing memory .................................................................................143
Server fails to recognize new memory .......................................................................................143
General memory problems are occurring
Action:
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•
•
•
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Be sure the memory meets the server requirements and is installed as
required by the server. Some servers may require that memory banks be fully
populated or that all memory within a memory bank must be the same size,
type, and speed. Refer to the server documentation to determine if the
memory is installed properly.
Check any server LEDs that correspond to memory slots.
If you are unsure which DIMM has failed, test each bank of DIMMs by
removing all other DIMMs. Then, isolate the failed DIMM by switching
each DIMM in a bank with a known working DIMM.
Remove any third-party memory.
Run Insight Diagnostics to test the memory.
Server is out of memory
Action:
1. Be sure the memory is configured properly. Refer to the application
documentation to determine the memory configuration requirements.
2. Be sure no operating system errors are indicated.
3. Be sure a memory count error ("Memory count error exists" on page 143
) did
not occur. Refer to the message displaying memory count during POST.