ProLiant ML350 Generation 4 Reference and Troubleshooting Guide

140 Reference and Troubleshooting Guide
6. Replace any required non-functioning fans and restart the server. Refer to the
server documentation for specifications on fan requirements.
7. Be sure all fan slots have fans or blanks installed. Refer to the server
documentation for requirements.
8. Verify the fan airflow path is not blocked by cables or other material.
Hard Drive Problems
List of Problems:
System completes POST but hard drive fails .............................................................................140
Hard drive is not recognized by the server.................................................................................140
You are unable to access data.....................................................................................................141
Server response time is slower than usual..................................................................................141
No hard drives are recognized....................................................................................................141
A new hard drive is not recognized............................................................................................141
System completes POST but hard drive fails
Action:
1. Be sure no loose connections (on page 129
) exist.
2. Be sure no device conflict exists.
3. Be sure the hard drive is properly cabled and terminated if necessary.
4. Be sure the SCSI cable is working by replacing it with a known functional
cable.
5. Run Insight Diagnostics ("HP Insight Diagnostics" on page 101
) and replace
failed components as indicated.
Hard drive is not recognized by the server
Action:
1. Check the LEDs on the hard drive to be sure they indicate normal function.
Refer to the server documentation or the HP website for information on hard
drive LEDs.
2. Be sure no loose connections (on page 129
) exist.