Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide

D-10 Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer: Jennifer Hayward Project: Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide Comments:
Part Number: 236843-002 File Name: j-appd Troubleshooting.doc Last Saved On: 9/5/01 9:18 AM
Table D-4
Problems After Initial Startup
continued
Problem Possible Cause Possible Solution
SmartStart
fails during
installation.
Operating system has
not been selected.
1. Press the F9 key to run the ROM Based Setup Utility
(RBSU) when prompted.
2. Select the primary operating system.
Refer to Chapter 5, “Server Configuration and Utilities,” or
the Compaq ROM Based Setup Utility User Guide for
complete instructions on the use of the setup utilities.
Error occurs during
installation.
Follow the error information provided. If it is necessary to
reinstall, first run the Compaq System Erase Utility.
Refer to the Compaq Servers Troubleshooting Guide.
CAUTION: The Compaq System Erase Utility causes the loss of all configuration information,
as well as loss of existing data on all connected hard drives. Read “Compaq System Erase
Utility” and the associated cautionary statements in the Compaq Servers Troubleshooting
Guide before performing this operation.
Server
cannot load
operating
system.
Required operating
system step was missed.
Follow these steps:
1. Note at which phase the operating system failed.
2. Remove any loaded operating system components.
3. Refer to your operating system documentation.
4. Reinitiate installation procedures.
continued