HP ProLiant ML310 G3 Data Protection Storage Server administration guide This guide provides hardware and software information for the HP ProLiant ML310 G3 Data Protection Storage Server running the Standard Edition of Microsoft® Windows® Storage Server 2003 R2. This guide supplements information about the Microsoft System Center Data Protection Manager (DPM) software available from Microsoft Corporation.
Legal and notice information © Copyright 2006 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . Intended audience . . . . . . . . . Related documentation . . . . . . . Document conventions and symbols . Getting help . . . . . . . . . . . HP technical support . . . . . . HP Subscriber’s choice . . . HP-authorized reseller . . . Helpful web sites . . . . . HP hardware support services Documentation feedback . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Data Protection Storage Server . . . . . . . . . . . . . . .
Storage management example . . . . Physical storage elements . . . . . . Arrays . . . . . . . . . . . . Fault tolerance . . . . . . . . Online spares . . . . . . . . . Logical storage elements . . . . . . Logical drives (LUNs) . . . . . . Partitions . . . . . . . . . . . Volumes . . . . . . . . . . . File system elements . . . . . . . . File sharing elements . . . . . . . . Volume Shadow Copy Service overview Using storage elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
International notices and statements . . . . . . . . . . Canadian notice (Avis Canadien) . . . . . . . . . Class A equipment . . . . . . . . . . . . . . Class B equipment . . . . . . . . . . . . . . European Union notice . . . . . . . . . . . . . . BSMI notice . . . . . . . . . . . . . . . . . . . Japanese notice . . . . . . . . . . . . . . . . . Korean notice A&B . . . . . . . . . . . . . . . . Class A equipment . . . . . . . . . . . . . . Class B equipment . . . . . . . . . . . . . . Safety . . . . . . .
Figures 1 Small-to-medium business environment . . . . . . . . . . . . . . . . . . . . . . . 2 Centralized branch office environment . . . . . . . . . . . . . . . . . . . . . . . 3 Front panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Front panel controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . 5 Rear panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Rear panel indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables 1 2 3 4 5 6 Document conventions . . . . . . . . . Front panel controls and indicators . . . Rear panel indicators . . . . . . . . . ML310 G3 Data Protection Storage Server ML310 G3 Data Protection Storage Server Summary of RAID methods . . . . . . . . . . . . . . . . . . . . . . . . . features . . configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide provides information for using the following HP ProLiant Data Protection Storage Server models: • HP ProLiant ML310 G3 1 TB Storage Server This guide is available on the HP web site and is also provided as a PDF printable document on the HP ProLiant Data Protection Storage Server documentation CD.
Document conventions and symbols Table 1 Document conventions Convention Element Blue text: Table 1 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.
NOTE: Known issues and workarounds for the storage server products and the service release are addressed in release notes. To view the latest version, visit http://www.hp.com/go/support. Select See support and troubleshooting information and enter a product name/number. Under self-help resources, select the manuals (guides, supplements, addendums, ) link. HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/.
storage and network devices. The ISEE software is located on the storage server in the c:\hpnas\components\ISEE folder. For more information, go to the HP web site: http://h20219.www2.hp.com/services/cache/10707-0-0-225-121.aspx. HP Services provides service tools that notify you when a significant system event has or will occur. These tools, WEBES System Event Analyzer (SEA) and OSEM, are used both as part of the ISEE remote service offering and as standalone tools to HP service customers.
1 Data Protection Storage Server This chapter describes the features and uses of Data Protection Manager (DPM) and identifies several Microsoft resources for planning and operating this solution on HP ProLiant Data Protection Storage Servers. DPM description Microsoft® System Center Data Protection Manager is a software application designed for storage servers running the Standard or Enterprise Editions of Windows® Storage Server 2003.
Use scenarios Depending on the needs of your business, you can configure the Data Protection Storage Server for use in a local area network (LAN) environment or for use across a wide-area network (WAN) environment. In both cases, the Data Protection Storage Server provides end-users with the ability to restore data across the network without the intervention of a system administrator. The following figures show two example deployment scenarios.
File servers MSA Arrays (provided with some DP Storage Servers) WA N End user re s t o re DP Storage Server To tape Sn aps hot image of file ser vers 10692a Figure 2 Centralized branch office environment DPM end-user recovery option The DPM end-user recovery feature allows end users to independently recover data by retrieving shadow copies of files. To use this feature, you must enable it on your Data Protection Storage Server and on the end-user client PC.
HP StorageWorks Data Protector Express Data Protector Express is available for the Data Protection Storage Server running Windows Storage Server 2003 R2. This software offers open file backup, disk-to-disk-to-any (D2D2Any) backup and recovery, and bare metal disaster recovery support. Data Protector Express uses the same three-tier architecture as the enterprise-scale HP OpenView Storage Data Protector: • Backup Server—Includes the Data Protector Express catalog and acts as a Media Server.
To update the file server agent licenses in the DPM interface: 1. From the DPM 2006 main window, select Action>Update Agent. The Update Agent License window opens. 2. Change the total number of licenses. Additional resources The following web sites provide additional information and documentation for DPM: Data Protection Manager technical overview http://www.microsoft.com/windowsserversystem/dpm/evaluation/whitepaper.
Data Protection Storage Server
2 Storage server features and specifications This chapter identifies features of the ML310 G3 1 TB Data Protection Storage Server and lists the specifications. This entry level appliance has 1 TB of internal storage, hardware RAID, and optional SCSI host bus adapter (HBA) for disk-to-disk tape implementation. Front panel Figure 3 and Figure 4 show components, controls, and indicators, located at the front of the ML310 G3.
1 7 2 3 4 5 6 HP ProLiant ML310 gl0053 Figure 4 Front panel controls and indicators Table 2 Front panel controls and indicators Item Description Status 1 CD-ROM drive ejector button N/A 2 Power On/Standby button N/A 3 Power On/Standby LED Amber = System has AC power and is in standby mode Green = System has AC power and is functioning Off = System has no AC power 4 Hard drive activity LED (for non-hot-plug) Green = Hard drives are properly connected and functioning Off = System has no AC
1 2 3 4 5 6 9 7 8 gl0054 1 Power cord connector 6 USB connectors (2) 2 Mouse connector 7 RJ-45 Ethernet connector 3 Keyboard connector 8 RJ-45 connector (iLO2) 4 Serial connector 9 Parallel port connector 5 Video connector Figure 5 Rear panel components 1 2 gl0055 Figure 6 Rear panel indicators Table 3 Rear panel indicators Item Description Status 1 NIC link LED On = link Off = no link 2 NIC activity LED Flashing = activity Off = no activity HP ProLiant ML310 G3 Data Prot
Storage server configuration Table 4 shows features of the ML310 G3 Data Protection Storage Server. Table 4 ML310 G3 Data Protection Storage Server features 1 TB Data Protection Storage Server Part number AE413A AE414A AE415A AE416A AE417A Processor Intel Pentium D 930 (3.0 GHz, dual core, 800 MHz FSB, 2 x 2 MB L2 cache) Memory (ECC PC2–4200 DDR) 1 GB (2 x 512 MB) Hard drives Four (HP 250 GB SATA, 1.5 Gb, 7.
Factory image HP ProLiant Storage Servers are preconfigured with default storage settings and preinstalled with the Windows Storage Server 2003 R2 operating system (OS). This section provides additional details about the preconfigured storage for the ML310 G3 Data Protection Storage Server. Physical configuration Four HDDs are included with the Data Protection Storage Servers, and they are configured for hardware RAID 5 fault tolerance using the HP 6–port SATA RAID controller.
Default boot sequence The BIOS supports the following default boot sequence: 1. DVD-ROM 2. HDD 3. PXE (network boot) Under normal circumstances, the storage servers boot up from the OS logical drive. • If the system experiences a drive failure, the drive displays an amber disk failure LED. • If a single drive failure occurs, it is transparent to the OS. The hardware RAID controller on four-HDD storage server configurations sounds an audible alarm to indicate a drive failure.
3 Remote access, monitoring, and set up completion This chapter describes basic administrative procedures related to remote access and monitoring and completes the setup procedures that were started in the HP ProLiant Data Protection Storage Server installation guide that comes with your server. Remote Browser This method of remote access allows you to place a DHCP-enabled storage server on a DHCP-enabled network and browse to the server.
NOTE: Remote Desktop is only supported on systems running Internet Explorer. Logging off and disconnecting Remote Desktop provides two options when closing a client: you can either disconnect or log off the system. Disconnecting leaves the session running on the server. You can reconnect to the server and resume the session. If you are performing a task on the server, such as running a time-consuming query on a database, you can start the task and disconnect from the session.
Sessions information The sessions screen provides the ability to view or terminate active sessions. Integrated Lights-Out 2 Integrated Lights-Out 2 (iLO 2) is HP’s fourth generation of Lights-Out management technology that allows you to perform virtually any system administrator or maintenance task remotely as if you were using its keyboard, mouse and monitor, power button and floppy, CD or USB key, whether or not the server is operating. It is available in two forms, iLO 2 Standard and iLO 2 Advanced.
Figure 9 HP System Management Homepage The HP System Management Homepage and Insight Management Agents are pre-installed on the storage server. The Management Agents extend system management capabilities by integrating HP Insight Diagnostics and the HP Network Configuration Utility. For more information, see http://h18013.www1.hp.com/products/servers/management/agents/index.html.
Storage Server by selecting Start >Programs>HP Management Agents >HP System Management Home Page. To view data remotely on Microsoft operating systems, access https://machine:2381, where machine is the IP address or the computer name under DNS. NOTE: Notice that the URL is followed by 2381. This is the port or socket number that the HP Insight Management Agents for Servers use to communicate with the browser.
Remote access, monitoring, and set up completion
4 Storage management overview This chapter provides an overview of some of the components that make up the storage structure of the HP ProLiant Data Protection Storage Server. Storage management elements Storage is divided into four major divisions: • • • • Physical storage elements Logical storage elements File system elements File sharing elements Each of these elements is composed of the previous level’s elements.
Physical Disks Single Server Cluster Implementation RAID Arrays Storage Elements Logical Drives Selective Storage Presentaion Visible Disks Logical Storage Elements Partitioning NTFS Volumes Q: File System Elements Shadow Copy Elements File Folders Shadow Copies (Snapshots) \Engineering \Marketing \Users \Sales \Engineering \Marketing from 02/10/03 09:30 \snapshot.0 R: from 02/10/03 09:30 \snapshot.0 from 02/10/03 11:30 \snapshot.1 R: from 02/10/03 11:30 \snapshot.
Arrays See Figure 11. With an array controller installed in the system, the capacity of several physical drives (P1–P3) can be logically combined into one or more logical units (L1) called arrays. When this is done, the read/write heads of all the constituent physical drives are active simultaneously, dramatically reducing the overall time required for data transfer. NOTE: Depending on the storage server model, array configuration may not be possible or necessary.
The table below summarizes the important features of the different kinds of RAID supported by the Smart Array controllers. The decision chart in the following table can help determine which option is best for different situations.
NOTE: This type of configuration may not apply to all storage servers and serves only as an example. Through the use of basic disks, primary partitions or extended partitions can be created. Partitions can only encompass one LUN. Through the use of dynamic disks, volumes can be created that span multiple LUNs. The Windows Disk Management utility can be used to convert disks to dynamic and back to basic, and manage the volumes residing on dynamic disks.
File sharing elements The storage server supports several file sharing protocols, including Distributed File System (DFS), Network File System (NFS), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP), and Microsoft Server Message Block (SMB). On each folder or logical storage element, different file sharing protocols can be enabled using specific network names for access across a network to a variety of clients.
5 Troubleshooting, servicing, and maintenance Troubleshooting the storage server The “Support for your products” task at the HP Support & Drivers web site (http://www.hp.com/go/ support ) can be used to troubleshoot problems with the storage server.
Maintenance and service documentation For specific documentation for the maintenance and servicing of the ML310 storage server, refer to the HP ProLiant ML310 Generation 3 Server Maintenance and Service Guide. To obtain this guide, go to http://www.hp.com/servers/ml and click ML310. Under the Support category, click Support & Documents. Under the Resources for HP ProLiant ML310 G3 Server series category, select the link Manuals (guides, supplements, addendums, ).
6 System installation and recovery This chapter describes how to use the System Installation and Recovery DVD that is provided with your storage server. The System Installation and Recovery DVD The HP ProLiant Storage Server System Installation and Recovery DVD allows you to install an image or recover from a catastrophic failure. The DVD is used initially to install and configure the operating system and applications provided with your storage server.
CAUTION: In order for user data to be retained on two-drive systems, the data volume must be a single, mirrored volume as initially configured by the factory. If you choose to restore only the operating system on two-drive systems, you need to manually recreate mirrors of your operating system and data volumes after the system is recovered and Windows boots. Instructions are provided when you log in.
A Network adapter teaming Network adapter teaming is software-based technology used to increase a server’s network availability and performance. Teaming enables the logical grouping of physical adapters in the same server (regardless of whether they are embedded devices or Peripheral Component Interconnect (PCI) adapters) into a virtual adapter. This virtual adapter is seen by the network and server-resident network-aware applications as a single network connection.
Figure 15 HP Network Configuration Utility Properties dialog box, before teaming 2. Highlight the NICs to team. 3. Click Team. Figure 16 HP Network Configuration Utility Properties dialog box, after teaming 4. Configure the team by clicking the Properties tab. The teaming options are discussed in the following sections.
5. Click OK to accept the team properties. 6. Click OK in the HP Network Configuration Utility Properties dialog box to apply the changes. Team Properties page The Team Properties page is displayed (see Figure 17) when the Properties tab is selected on the HP Network Configuration Utility Properties dialog box. The Team Properties page is used to manage and monitor all team-specific settings and consists of the following individual tabs.
Team type selection In the Team Settings section of the Team Properties page, you have the option of selecting several team types from a drop-down list box (see Figure 18). These team types allow flexibility in your networking environment. The sections below describe these team types. Figure 18 Team Properties page, Team Type Selection drop-down list box Automatic (Recommended) The Automatic team type is not really an individual team type.
Switch-assisted Load Balancing with Fault Tolerance (SLB) Switch-assisted Load Balancing with Fault Tolerance (SLB) is a team type that allows full transmit and receive load balancing. SLB requires the use of a switch that supports some form of Port Trunking (for example, EtherChannel, MultiLink Trunking, and so on). SLB doesn’t support switch redundancy since all ports in a team must be connected to the same switch. SLB is similar to the 802.3ad Dynamic team type discussed later.
teamed port. In other words, if frame order preservation is desired, outbound load balancing by the team should be performed on a conversation-by-conversation basis rather than on a frame-by-frame basis. To accomplish this, the load-balancing device (either a team or a switch) needs information to identify conversations. Destination MAC address, Destination IP address, and TCP Connection are used to identify conversations (see Figure 19).
TCP Connection TCP Connection is also a load-balancing method that is designed to preserve frame ordering. This method will load balance outbound traffic based on the TCP port information in the frame’s TCP header. This load-balancing method combines the TCP source and destination ports to identify the TCP conversation. Combining these values, the algorithm can identify individual TCP conversations (even multiple conversations between the team and one other network device).
Network adapter teaming
B Regulatory compliance and safety Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
For questions regarding your product, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800- 652-6672 For questions regarding this FCC declaration, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product.
International notices and statements Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Japanese notice Korean notice A&B Class A equipment Class B equipment Safety Battery replacement notice WARNING! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60˚C (140˚F).
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.
• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.
de winkel waar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbieden voor recycling. English notice Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
locales de votre région, les services de collecte des ordures ménagères ou le magasin dans lequel vous avez acheté ce produit. German notice Entsorgung von Altgeräten aus privaten Haushalten in der EU Das Symbol auf dem Produkt oder seiner Verpackung weist darauf hin, dass das Produkt nicht über den normalen Hausmüll entsorgt werden darf. Benutzer sind verpflichtet, die Altgeräte an einer Rücknahmestelle für Elektro- und Elektronik-Altgeräte abzugeben.
elettriche ed elettroniche. La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di proteggere la salute degli individui e l’ecosistema. Per ulteriori informazioni relative ai punti di raccolta delle apparecchiature, contattare l’ente locale per lo smaltimento dei rifiuti, oppure il negozio presso il quale è stato acquistato il prodotto.
elétrico), encaminhando-o para um ponto de coleta para reciclagem. A coleta e a reciclagem seletivas desse tipo de lixo ajudarão a conservar as reservas naturais; sendo assim, a reciclagem será feita de uma forma segura, protegendo o ambiente e a saúde das pessoas. Para obter mais informações sobre locais que reciclam esse tipo de material, entre em contato com o escritório da HP em sua cidade, com o serviço de coleta de lixo ou com a loja em que o produto foi adquirido.
produkter. Separat insamling och återvinning av avfallet hjälper till att spara på våra naturresurser och gör att avfallet återvinns på ett sätt som skyddar människors hälsa och miljön. Kontakta ditt lokala kommunkontor, din närmsta återvinningsstation för hushållsavfall eller affären där du köpte produkten för att få mer information om var du kan lämna ditt avfall för återvinning.
Regulatory compliance and safety
Index A Backup Server, 16 basic disks, 35, 35 battery replacement notice, 52 boot sequence, 24 Disk Manager, 23 disk-to-disk-to-any, 16 document conventions, 10 related documentation, 9 documentation HP web site, 9 maintenance and service, 38 providing feedback, 12 DON’T ERASE partition, 23, 40 DPM See Data Protection Manager DPML See Data Protection Management License dynamic disks, converting, 35, 35 C E adapter teaming, 41 agent licenses, updating, 16 array controller, 33 arrays, defined, 33 audienc
HP 6–port SATA RAID controller, 23 authorized reseller, 11 Data Protection Storage Server Management console, 25 hardware support services, 11 Insight Management Agents, 28 Network Configuration Utility, 41 Storage Manager, 23 storage web site, 11 StorageWorks Data Protector Express, 16 Subscriber’s choice web site, 11 System Management Homepage, 27 Systems Insight Manager, 28 technical support, 11 I iLO 2 See Integrated Lights-Out 2 Insight Management Agents, 27 Integrated Lights-Out 2, described, 27 int
use scenarios Data Protection Storage Server, 14 V Volume Shadow Copy Service (VSS), 13, 36 volumes, planning, 35 W web sites customer self repair, 38 Data Protector Express, 16 DPM resources, 17 HP documentation, 11 HP storage, 11 HP Subscriber’s choice, 11 Microsoft, 9 product manuals, 9 server troubleshooting guide, 37 WEEE directive, 54 Windows update, 29 HP ProLiant ML310 G3 Data Protection Storage Server 63