HP ProLiant DL585 Generation 6 Server User Guide

Troubleshooting resources ........................................................................................................................ 66
Pre-diagnostic steps ................................................................................................................................. 66
Important safety information............................................................................................................ 66
Symptom information ..................................................................................................................... 68
Prepare the server for diagnosis ...................................................................................................... 69
Loose connections ................................................................................................................................... 69
Service notifications................................................................................................................................. 70
Troubleshooting flowcharts ....................................................................................................................... 70
Start diagnosis flowchart ................................................................................................................ 70
General diagnosis flowchart ........................................................................................................... 71
Server power-on problems flowchart ................................................................................................ 73
POST problems flowchart ............................................................................................................... 76
OS boot problems flowchart ........................................................................................................... 77
Server fault indications flowchart ..................................................................................................... 79
POST error messages and beep codes....................................................................................................... 81
Regulatory compliance notices .................................................................................................................. 82
Regulatory compliance identification numbers ................................................................................... 82
Federal Communications Commission notice ..................................................................................... 82
Declaration of conformity for products marked with the FCC logo, United States only............................. 83
Modifications................................................................................................................................ 83
Cables ......................................................................................................................................... 83
Canadian notice (Avis Canadien).................................................................................................... 83
European Union regulatory notice.................................................................................................... 84
Disposal of waste equipment by users in private households in the European Union ............................... 84
Japanese notice ............................................................................................................................ 85
BSMI notice .................................................................................................................................. 85
Korean notice ............................................................................................................................... 86
Laser compliance........................................................................................................................... 86
Battery replacement notice.............................................................................................................. 86
Taiwan battery recycling notice....................................................................................................... 87
Power cord statement for Japan....................................................................................................... 87
Electrostatic discharge................................................................................................................. 88
Preventing electrostatic discharge.............................................................................................................. 88
Grounding methods to prevent electrostatic discharge.................................................................................. 88
Specifications............................................................................................................................. 89
Environmental specifications ..................................................................................................................... 89
Server specifications................................................................................................................................ 89
Technical support........................................................................................................................ 91
Before you contact HP.............................................................................................................................. 91
HP contact information............................................................................................................................. 91
Customer Self Repair ............................................................................................................................... 91
Acronyms and abbreviations........................................................................................................ 99
Index....................................................................................................................................... 103