HP ProLiant DL585 Generation 5 Server User Guide

Troubleshooting 77
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
2 "POST problems flowchart (on page 75)"
3
• "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support)
• Controller documentation
4 "HP Insight Diagnostics (on page 62)" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support)
5
• "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support)
• Controller documentation
• "Loose connections (on page 68)"
6 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support)
7
• "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support)
• "HP contact information (on page 90)"
8
• "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support)
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
9 "General diagnosis flowchart (on page 70)"