HP ProLiant DL580 G7 Server Maintenance and Service Guide Abstract This document describes service procedures for the HP ProLiant DL580 G7 Server. This document is intended for experienced service technicians. HP assumes that you are qualified in the servicing of computer equipment, are trained in recognizing hazards in products with hazardous energy levels, and are familiar with weight and stability precautions for rack installations.
© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S.
Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ......................................................................................................................... 5 Illustrated parts catalog ............................................................................................................... 16 Mechanical components..............................................
Diagnostic tools .......................................................................................................................... 67 Troubleshooting resources ........................................................................................................................ 67 SmartStart software ................................................................................................................................. 67 SmartStart Scripting Toolkit .....................................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti.
defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair).
enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5) 1 Plastics kit 591209-001 — a) Bezel — Mandatory1 b) PCI card retainer* — Mandatory1 c) Bezel assembly, power and Systems Insight Display d) Fan louver* — Mandatory1 — Mandatory1 Illustrated parts catalog 16
Item Description Spare part number Customer self repair (on page 5) e) Blank, power supply — Mandatory1 2 Access panel 591206-001 Mandatory1 3 Processor memory drawer 591197-001 Mandatory1 4 Blank, hard drive 392613-001 Mandatory1 5 Tool, T-15 Torx* 199630-001 Mandatory1 *Not shown 1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto. 3 No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.
System components Item Description Spare part number Customer self repair (on page 5) 6 Power supplies — — a) 1200 W, 90% 498152-001 Mandatory1 b) 1200 W, 94%* 579229-001 Mandatory1 7 Fan, 92-mm, hot-plug 591208-001 Mandatory1 8 Processor — — a) Intel Xeon X7560 processor kit ** 594893-001 Optional2 b) Intel Xeon X7550 processor kit* ** 594894-001 Optional2 c) Intel Xeon E7540 processor kit* ** 594897-001 Optional2 d) Intel Xeon E7530 processor kit* ** 594898-001 Optional2
Item Description Spare part number Customer self repair (on page 5) e) Intel Xeon L7555 processor kit* ** 594900-001 Optional2 f) Intel Xeon X7542 processor kit* ** 594895-001 Optional2 g) Intel Xeon E7520 processor kit* ** 597821-001 Optional2 653050-001 Optional2 653051-001 Optional2 653052-001 Optional2 653053-001 Optional2 653054-001 Optional2 653055-001 Optional2 653056-001 Optional2 653057-001 Optional2 9 h) Intel Xeon Processor E7-4870 processor kit* ** i) Intel Xeon Pro
Item Description Spare part number Customer self repair (on page 5) d) 8-GB PC3 10600R, dual rank* 501536-001 Mandatory1 e) 8-GB PC3L 10600R, dual rank* 606427-001 Mandatory1 f) 16-GB PC3 8500R, quad rank* 501538-001 Mandatory1 g) 16-GB PC3 10600R, dual rank* 632204-001 Mandatory1 h) 32-GB PC3L 8500R, dual rank* 632208-001 Mandatory1 Drives — — Hot-plug SAS drive* — — a) 36-GB, 10,000-rpm, 6.35-cm (2.5-in) 376596-001 Mandatory1 b) 36-GB, 15,000-rpm, 6.35-cm (2.
Item Description Spare part number Customer self repair (on page 5) f) BBWC cache module, 512-MB* 462975-001 Optional2 g) BBWC battery pack* 462976-001 Optional2 Trusted Platform Module* 450168-001 No3 Cables — — Cable kit* 594765-001 Mandatory1 a) Cable assembly, power, Systems Insight Display, UID* b) Cable assembly, power, video, USB* — Mandatory1 — Mandatory1 c) Cable assembly, power, UID, main* — Mandatory1 d) Cable, power, SAS* — Mandatory1 e) Cable assembly, DVD-ROM* —
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto. 3 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato.
Illustrated parts catalog 24
Removal and replacement procedures Required tools You need the following items for some procedures: • Torx T-15 screwdriver (provided with the server) • Phillips screwdriver • Flathead screwdriver • Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
• Remove the server from the rack (on page 27). If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack. • Remove the access panel (on page 28). If you are servicing internal components, remove the access panel.
2. Extend the server on the rack rails until the server rail-release latches engage. 3. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the server from the rack WARNING: The server weighs approximately 36.3 kg–49.9 kg (80.0 lb–110.0 lb).
2. Remove the following components to reduce the weight of the server: o Processor memory drawer ("Remove the processor memory drawer" on page 29) o Hard drives ("SAS/SATA hard drive" on page 30) o Power supplies ("Hot-plug power supply" on page 47) 3. Disconnect the cabling, and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. 4. Place the server on a sturdy, level surface.
Remove the processor memory drawer To remove the component: 1. Power down the server (on page 26). 2. Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations" on page 28). 3. Release the latches on the release lever. 4. Lower the handle, and then extend the processor memory drawer from the server until the release latches catch. WARNING: The processor memory drawer weighs more than 11.3 kg (25.0 lb).
To replace the component, reverse the removal procedure. Remove the SPI board To remove the component: 1. Power off the server. 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Disconnect all cables from the SPI board. IMPORTANT: If replacing the SPI board or clearing NVRAM, you must re-enter the server serial number through RBSU. 5. Raise the levers, and lift the SPI board from the server. 6. Remove all components from the failed SPI board.
3. Remove the hard drive. To replace the component, reverse the removal procedure. Heatsink To remove the component: 1. Power down the server (on page 26). 2. Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations" on page 28). 3. Remove the processor memory drawer (on page 29).
5. Open the processor retaining bracket. 6. Remove the heatsink. To replace the component: 1. Clean the old thermal grease from the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing.
2. Remove the heatsink protective cover. 3. Install the heatsink. 4. Close and lock the processor retaining bracket. 5. Install the processor memory drawer cover. 6. Install the processor memory drawer. 7. Power up the server.
WARNING: Use caution when installing the processor memory module or removing the processor memory module. The processor memory module is very heavy when fully populated. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. IMPORTANT: When either optional I/O expansion board in installed in a two-processor configuration, the second processor must be installed in socket 3. To remove the component: 1.
5. Open the processor retaining bracket. 6. Remove the heatsink.
7. Open the processor locking lever and the processor socket retaining bracket. 8. Using the processor tool, remove the processor from the system board: a. Line up the processor tool, ensuring the locking lever graphic on the tool is oriented correctly. b. Press in on the plastic tabs, and then place the tool on the processor. c. Release the tabs, and then carefully lift the processor and tool straight up.
9. Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. To replace the component: 1. Carefully insert the processor into the processor installation tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
2. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Never install or remove a processor without using the processor installation tool. • Do not touch the processor socket contacts.
3. Press and hold the tabs on the processor installation tool to separate it from the processor, and then remove the tool. 4. Close the processor socket retaining bracket and the processor locking lever. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement. 5.
6. Apply all the grease to the top of the processor in the following pattern to ensure even distribution. 7. Install the heatsink. 8. Close and lock the processor retaining bracket. 9. Install the processor memory drawer cover. 10. Install the processor memory drawer. 11. Power up the server.
IMPORTANT: Be sure you are using the correct spare part number when replacing the memory cartridge. The server ships with one of two different memory cartridges, which are not interchangeable. 1. Power down the server (on page 26). 2. Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations" on page 28). 3. Remove the processor memory drawer (on page 29).
6. Open the memory cartridge cover. 7. Remove the DIMMs from the failed memory cartridge: a. Open the DIMM slot latches. b. Remove the DIMM. To replace the component: 1. Install the DIMMs in the replacement memory cartridge: a. Open the DIMM slot latches.
b. Install the DIMM. 2. Close the memory cartridge cover. 3. Install the memory cartridge. 4. Install the processor memory drawer cover. 5. Install the processor memory drawer. 6. Power up the server. DIMMs To remove the component: 1. Power down the server (on page 26). 2. Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations" on page 28). 3. Remove the processor memory drawer (on page 29).
CAUTION: To prevent damage to the processor memory drawer cover, be sure the handle of the processor memory drawer is fully open before removing the cover. 4. Be sure the handle on the processor memory drawer is completely open, and then remove the processor memory drawer cover. 5. Remove the memory cartridge.
6. Open the memory cartridge cover. 7. Remove the failed DIMM from the memory cartridge: a. Open the DIMM slot latches. b. Remove the DIMM. To replace the component: 1. Install the replacement DIMM in the memory cartridge: a. Open the DIMM slot latches.
b. Install the DIMM. 2. Close the memory cartridge cover. 3. Install the memory cartridge. 4. Install the processor memory drawer cover. 5. Install the processor memory drawer. 6. Power up the server.
Power supply blank Remove the component as indicated. To replace the component, reverse the removal procedure. Hot-plug power supply The server supports up to four hot-plug power supplies. Install all power supplies to provide full redundancy. HP recommends installing redundant hot-plug power supplies in pairs. To confirm the redundancy of your configuration, see the HP power advisor at the HP website (http://www.hp.com/go/hppoweradvisor).
2. Remove the failed power supply. To replace the component, reverse the removal procedure. Systems Insight Display assembly CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Disconnect the cable from the rear of the Systems Insight Display assembly. 5.
To replace the component, reverse the removal procedure. Fan To remove the component: 1. Extend the server from the rack (on page 26). 2. Remove the access panel (on page 28). 3. Remove the failed fan. To replace the component, reverse the removal procedure. Fan louver To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Remove the fan ("Fan" on page 49).
5. Remove the fan louver. CAUTION: Do not operate the server unless a fan louver is installed next to fans 1 and 4. If these louvers are not installed, the server overheats. To replace the component, reverse the removal procedure. I/O expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.
4. Release the latches on the release lever. 5. Lower the handle, and then extend the processor memory drawer from the server until the release latches catch. 6. Remove the access panel (on page 28). 7. Remove any expansion boards from the failed I/O expansion board ("Non-hot-plug expansion board" on page 55). 8.
o PCI-X/PCIe Express I/O expansion board o PCIe Express I/O expansion board To replace the component, reverse the removal procedure. DVD-ROM drive To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26).
3. Remove the access panel (on page 28). 4. Disconnect the cable from the rear of the DVD-ROM drive. 5. Remove the DVD-ROM drive. To replace the component, reverse the removal procedure. Solid state drive To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Disconnect the cable from the solid state drive. 5. Remove the solid state drive.
To replace the component, reverse the removal procedure. Expansion slot cover CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Remove the shipping screws. 5. Open the latch, and remove the expansion slot cover.
Non-hot-plug expansion board CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Open the expansion slot latch. 5. Disconnect any cables attached to the expansion board. 6. Remove the retaining screw, if installed.
7. Remove the expansion board. To replace the component, reverse the removal procedure.
4. If the existing cache is connected to a battery, observe the BBWC Status LED ("Battery pack LEDs" on page 85). o If the LED is flashing every 2 seconds, data is still trapped in the cache. Restore system power, and then repeat the previous steps. o If the LED is not illuminated, disconnect the battery cable from the cache. 5. Disconnect the cable. 6. Remove the SPI board (on page 30). 7. Open the cache slot latches. 8. Remove the cache module.
o If the LED is not illuminated, disconnect the battery cable from the cache. 5. Disconnect the cable. 6. Remove the battery pack. The SPI board is removed for clarity. To replace the component, reverse the removal procedure. Recovering data from the battery-backed write cache If the server fails, use the following procedure to recover data temporarily stored in the BBWC.
o 5. If the server has failed, remove the controller, cache module ("Removing the BBWC cache module" on page 56), and battery pack ("Removing the BBWC battery pack" on page 57) from the failed server, and install the controller, cache module, and battery pack in the recovery server. Power up the recovery server. A 1759 POST message is displayed, stating that valid data was flushed from the cache. This data is now stored on the drives in the recovery server.
5. Disconnect the cable. 6. Remove the SPI board (on page 30). 7. Open the cache slot latches. 8. Remove the cache module. To replace the component, reverse the removal procedure. Removing the FBWC capacitor pack CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module.
To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. If the existing cache is connected to a battery, observe the FBWC Status LED ("FBWC module LEDs" on page 87). o If the LED is flashing every 2 seconds, data is still trapped in the cache. Restore system power, and then repeat the previous steps. o If the LED is not illuminated, disconnect the battery cable from the cache. 5.
Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • • • • Do not attempt to recharge the battery.
WARNING: The server weighs approximately 36.3 kg–49.9 kg (80.0 lb–110.0 lb). To reduce the risk of injury, remove the following components before removing the server from the rack: • Processor memory drawer ("Remove the processor memory drawer" on page 29) • Hard drives ("SAS/SATA hard drive" on page 30) • Power supplies ("Hot-plug power supply" on page 47) The server weighs 21.8 kg (48.0 lb) with these components removed. Two people might be required to remove the server from the rack.
1. Install the spare system board. 2. Install all components removed from the server. 3. Install the access panel. 4. Slide the server back into the rack. 5. Power up the server. After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options. 4. Select Serial Number.
SAS backplane To remove the component: 1. Power down the server (on page 26). 2. Extend the server from the rack (on page 26). 3. Remove the access panel (on page 28). 4. Remove all hard drives ("SAS/SATA hard drive" on page 30). 5. Disconnect all cables from the SAS backplane. 6. Release the locking latch. 7. Remove the SAS backplane. To replace the component, reverse the removal procedure.
8. Remove the backplane. To replace the component, reverse the removal procedure. HP Trusted Platform Module The TPM is not a customer-removable part. CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.
Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language: • English (http://www.hp.
support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process. The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process.
For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
For more information, see the Management CD or DVD in the HP Insight Foundation suite for ProLiant. Insight Lights-Out 3 technology The iLO 3 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO 3 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 3 independent of the host server and its operating system.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation. For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags).
Component identification Front panel components Item Description 1 Serial and PID tag 2 Optical drive 3 Systems Insight Display 4 USB connectors (2) 5 Video connector 6 Processor memory drawer Component identification 72
Front panel LEDs and buttons Item Description Status 1 UID button and LED Blue—Activated Blue (flashing)—Server being managed remotely Off—Deactivated 2 Health LED Green—Normal (system on) Amber (flashing)—Internal system health degraded Red (flashing)—Internal system health critical Off—Normal (system off) 3 NIC 1 LED Green—Linked to network Green (flashing)—Linked with activity on the network Off—No network connection 4 NIC 2 LED Green—Linked to network Green (flashing)—Linked with activity
Systems Insight Display The Systems Insight Display LEDs represent the server and component layout.
Rear panel components Item Description Item Description 1 Power supply bay 4 (optional) 15 Expansion slot 2 (optional) 2 Power supply bay 3 (optional) 16 Expansion slot 3 (optional) 3 Power supply bay 2 17 Expansion slot 4 (optional) 4 Power supply bay 1 18 Expansion slot 5 (optional) 5 Mouse connector 19 Expansion slot 6 (optional) 6 Serial connector 20 PCIe2 x8 expansion slot 7 7 NIC 2 connector 21 PCIe2 x8 expansion slot 8 8 10Gb NIC adapter blank 22 PCIe2 x16 expansio
Rear panel LEDs and buttons Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—Network activity Off—No network activity 2 iLO 3 NIC Link LED Green On—Linked to network Off—Not linked to network 3 NIC 2 Activity LED Green On or flashing—Network activity Off—No network activity 4 NIC 2 Link LED Green On—Linked to network Off—Not linked to network 5 NIC 4 Activity LED Green On or flashing—Network activity Off—No network activity 6 NIC 4 Link LED Green On
Power supply LED Power LED Status Off No AC power to power supply units Green AC is present. Standby output is on, output is disabled. Green AC is present. Standby output is on, power supply DC output is on and OK.
System board components Item Description 1 Optional I/O expansion board connectors: • • PCI-X/PCI Express I/O expansion board PCI Express I/O expansion board 2 Slot 7 PCIe2 x8 (4, 2, 1) 3 Slot 8 PCIe2 x8 (4, 2, 1) 4 Slot 9 PCIe2 x16 (8, 4, 2, 1) 5 Slot 10 PCIe2 x8 (4, 2, 1) 6 Slot 11 PCIe2 x8 (8, 4, 2, 1) 7 SPI board connector 8 Internal USB connectors (2) 9 NMI jumper 10 System maintenance switch 11 Optical drive connector 12 Video/USB connector 13 Solid state drive connector
System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off. Position Description Function S1 iLO 3 security Off = iLO 3 security is enabled. On = iLO 3 security is disabled. S2 Configuration lock Off = System configuration can be changed. On = System configuration is locked.
SPI board components Item Description 1 Mini-SAS connectors (2) 2 SAS cache connector 3 TPM connector 4 Fan data connector 5 RMII connector 6 SD card slot 7 Battery 8 10Gb NIC connector* 9 NIC cache connector* 10 NIC 3 connector 11 NIC 1 connector 12 Video connector 13 Keyboard connector 14 USB connectors (2) 15 iLO 3 connector 16 Mouse connector 17 Serial connector 18 NIC 2 connector 19 NIC 4 connector *Applicable only on the NC375i SPI board Component identificati
I/O expansion board components • PCI-X/PCI Express I/O expansion board Item Description 1 Slot 6 PCIe2 x16 (16, 8, 4, 2, 1) 2 Slot 4 PCIe2 x8 (4, 2, 1)* 3 Slot 3 PCIe2 x16 (16, 8, 4, 2, 1) 4 Slot 2 PCI-X 5 Slot 1 PCI-X *Slot 4 is physically a x8 slot but operates electrically as a x4 slot.
**Slots 2, 3, 5 and 6 are physically x16 slots but operate electrically as x8 slots. Processors and memory cartridges The processor memory drawer contains 4 processor sockets and 8 memory cartridges. For DIMM numbering and installation guidelines, see the server user guide.
DIMM slot locations Each memory module contains 8 DIMM slots. The paired banks are identified by the letters A through D.
Hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) Hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and The drive has failed, or a predictive failure alert has been blue received for this drive; it also has been selected by a management application. On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a management application.
Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A predictive failure alert has been received for this drive. Replace the drive as soon as possible. Off Off The drive is offline, a spare, or not configured as part of an array.
LED3 pattern LED4 pattern Interpretation Off Flashing (2 Hz) The system is powered down, and the cache contains data that has not yet been written to the drives. Restore system power as soon as possible to prevent data loss. Data preservation time is extended any time that 3.3 V auxiliary power is available, as indicated by LED 2. In the absence of auxiliary power, battery power alone preserves the data. A fully-charged battery can normally preserve data for at least 2 days.
FBWC module LEDs The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 Green LED 2 Amber LED Interpretation Off On A backup is in progress. Flashing (1 Hz) On A restore is in progress. Flashing (1 Hz) Off The capacitor pack is charging. On Off The capacitor pack has completed charging.
Fan locations Power supply backplane components Component identification 88
Item Description 1 Graphics card power connector 2 Graphics card power connector 3 Graphics card power connector 4 SAS backplane power connector 5 Fan power connector Component identification 89
Cabling DVD-ROM drive cabling Cabling 90
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Nonoperating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3,048 m (10,000 ft) is applicable. No direct sunlight allowed.
Acronyms and abbreviations ABEND abnormal end ASR Automatic Server Recovery BBWC battery-backed write cache FBWC flash-backed write cache iLO 3 Integrated Lights-Out 3 IML Integrated Management Log NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express PCI-X peripheral component interconnect extended PID port ID POST Power-On Self Test Acronyms and abbreviations 92
RBSU ROM-Based Setup Utility SAS serial attached SCSI SD Secure Digital SIM Systems Insight Manager SPI system peripheral interface TPM Trusted Platform Module UID unit identification USB universal serial bus Acronyms and abbreviations 93
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Index A access panel 28 ASR (Automatic Server Recovery) 70 Automatic Server Recovery (ASR) 70 B backplane, hard drive 65 backplane, power 65 backplane, SAS 65 battery 19, 62, 80 battery pack LEDs 85 battery-backed write cache (BBWC) 19, 56, 57, 58, 80, 85 battery-backed write cache battery pack 19, 56, 57 BBWC (battery-backed write cache) 56, 57, 85 blank, power supply 47 board, SPI (System Peripheral Interface) 30, 78, 80 buttons 72, 73 C cables 19, 90 cabling 90 cabling, DVD-ROM drive 90 cache module 19
I I/O expansion board components I/O expansion boards, removing illustrated parts catalog 16 iLO (Integrated Lights-Out) 70 IML (Integrated Management Log) Insight Diagnostics 70, 71 Integrated Lights-Out (iLO) 70 Integrated Management Log (IML) internal health LED 73 81 50 69 69 K keyboard connector 75, 80 L LED, external health 73 LED, internal health 73 LED, power button 73 LED, system power 73 LEDs 72, 77 LEDs, battery pack 85 LEDs, hard drive 84 LEDs, NIC 73 LEDs, power supply 77 LEDs, unit identi
status lights, battery pack 85 support packs 67 switch, system maintenance 78 system battery 80 system board 19, 62, 65 system board components 78, 79 system board switches 79 system components 19, 72 system maintenance switch 78, 79 system power LED 73, 85 Systems Insight Display assembly 19, 48 T telco racks 26, 27 three slot option card connectors 78 tool, processor 33 tools 25, 67 Torx screwdriver 75 TPM (Trusted Platform Module) 66 troubleshooting 67 Trusted Platform Module (TPM) 66 U UID LED 73 univ
