Compaq Parallel Database Cluster Model PDC/O2000 for Oracle8i and Windows 2000 Administrator Guide

Troubleshooting 7-3
Compaq Confidential – Need to Know Required
Writer: John Blackburn Project: Compaq Parallel Database Cluster Model PDC/02000 for Oracle8i and Windows 2000 Administrator Guide Comments:
Part Number: 225082-002 File Name: h-ch7 Troubleshooting.doc Last Saved On: 6/13/01 3:59 PM
Access to Cluster Components
Once the physical connections have been checked, ensure that communication
is occurring between all the cluster components.
■ To test the redundant Ethernet cluster interconnect and client LAN
connections, use the ping utility. From each cluster node, ping the
Ethernet cluster interconnect adapter or port located in the other nodes.
Similarly, from each cluster node, ping the name, then the address, of
the client LAN Ethernet adapter or port located in the other nodes. A
correct ping response from each node confirms that the Ethernet
connections are correct. For information about using the ping utility,
refer to “Verifying Cluster Communications” in Chapter 5, “Installation
and Configuration.”
■ To confirm that the shared storage is accessible to each cluster node, run
Secure Path Manager or the Disk Management utility from each node.
Confirm that the same RA4000/RA4100 Array disk volumes can be
seen from each node. If the shared storage resources are not consistent
across all nodes, refer to Appendix A, “Diagnosing and Resolving
Shared Disk Problems” for more detailed guidelines.
Software Revisions
The following software components must have the same revision level on each
of the cluster nodes:
■ Oracle8i Server Release 8.1.7 with Oracle8i Parallel Server Option
Release 8.1.7
■ RA4000 Array Controller drivers
■ Compaq Insight Manager
■ Compaq Array Configuration Utility
■ Compaq Secure Path for Windows 2000
■ Compaq Ethernet OSDs
■ Cluster interconnect drivers
■ Microsoft Windows 2000 Advanced Server, including Service Pack 1 or
later