HP ProLiant DL560 Server User Guide
© 2002 Hewlett-Packard Development Company, L.P. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents Server Component Identification 7 Front Panel Components...................................................................................................................... 8 Front Panel LEDs and Buttons............................................................................................................. 9 Rear Panel Components ..................................................................................................................... 11 Rear Panel LEDs and Buttons...........
HP ProLiant DL560 Server User Guide Temperature Requirements..................................................................................................... 40 Power Requirements............................................................................................................... 41 Electrical Grounding Requirements........................................................................................ 42 Rack Warnings........................................................................
Contents 5 SmartStart Autorun Menu....................................................................................................... 89 SmartStart Scripting Toolkit................................................................................................... 89 Enterprise Diagnostics LX32 Utility ...................................................................................... 90 ProLiant Essentials Rapid Deployment Pack.......................................................................
HP ProLiant DL560 Server User Guide Declaration of Conformity for Products Marked with the FCC Logo, United States Only ............. 115 Modifications ................................................................................................................................... 116 Cables............................................................................................................................................... 116 Mouse Compliance Statement........................................
Server Component Identification In This Section Front Panel Components .......................................................................................................... 8 Front Panel LEDs and Buttons ................................................................................................. 9 Rear Panel Components..........................................................................................................11 Rear Panel LEDs and Buttons ..........................................
HP ProLiant DL560 Server User Guide Front Panel Components Item Description 1 SCSI hard drive bay 1 (SCSI ID 0) 2 SCSI hard drive bay 2 (SCSI ID 1) 3 Tape drive blank 4 Diskette drive 5 CD-ROM drive in Universal Media Bay HP CONFIDENTIAL File Name: 303212-1new.
Server Component Identification Front Panel LEDs and Buttons HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide Item Description Status 1 CD-ROM drive ejector button NA 2 UID LED button Blue = Activated Flashing = System remotely managed Off = Deactivated 3 Internal health LED Green = Normal Amber = System degraded. Refer to system board LEDs to identify component in degraded state ("System Board LEDs" on page 17). Red = System critical. Refer to system board LEDs to identify component in critical state ("System Board LEDs" on page 17).
Server Component Identification Rear Panel Components Item Description Connector Color 1 Slot 1, 64-bit/133-MHz PCI-X, bus 3 N/A 2 Slot 2, 64-bit/100-MHz PCI-X, bus 6 N/A 3 Slot 3, 64-bit/100-MHz PCI-X, bus 6 N/A 4 NIC 1 RJ-45 connector N/A 5 NIC 2 RJ-45 connector N/A 6 Mouse connector Green 7 Keyboard connector Purple 8 iLO RJ-45 connector N/A 9 USB connectors Black 10 Serial connector Teal 11 Video connector Blue 12 AC power supply connector N/A HP CONFIDENTIAL Fil
HP ProLiant DL560 Server User Guide Rear Panel LEDs and Buttons Item Description LED Color Status 1 RJ-45 activity LED Green On or flashing = Network activity Off = No network activity 2 RJ-45 link LED Green On = Linked to network Off = Not linked to network 3 Power supply LED Green On = Power turned on and power supply functioning properly Off = One or more of the following conditions exist: 4 UID LED button Blue • AC power unavailable • Power supply failed • Power supply in s
Server Component Identification System Board Components HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide Item Description Item Description 1 DIMM slots (1-6) 12 Processor socket 4 2 Smart Array 5i Plus Memory Module 13 System power connector 3 PPM slot 4 14 CD-ROM drive system connector 4 PPM slot 3 15 Diskette drive system connector 5 PPM slot 2 16 Power supply signal connector 6 PPM slot 1 (populated) 17 Chassis ID switch (under power module) 7 SCSI connector 18 VHDM connector (under power module) 8 Power On/Standby button/LED cable co
Server Component Identification Chassis ID Switch The chassis ID switch on the system board is reserved for use by authorized technicians only. Do not modify the switch setting. DIMM Slots DIMM slots are numbered sequentially (1 through 6) and the paired banks are identified by the letters A, B, and C. Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM slot 6C HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide System Maintenance Switch Position Default Function S1 Off Reserved S2 Off Off = System configuration can be changed. On = System configuration is locked. S3 Off Reserved S4 Off Off = Booting from diskette is controlled by RBSU. On = Booting from diskette is disabled. S5 Off Off = Power-on password is enabled. On = Power-on password is disabled. S6 Off Off = No function. On = Clear NVRAM. S7 Off Off = iLO security is enabled.
Server Component Identification System Board LEDs HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide Item LED Description Status 1 Processor 1 failure Amber = Processor failed Off = Normal 2 Processor 2 failure Amber = Processor failed Off = Normal 3 Processor 3 failure Amber = Processor failed Off = Normal 4 Processor 4 failure Amber = Processor failed Off = Normal 5 Online spare memory Amber = Failover, online spare memory in use Off = Disabled 6 DIMM 6C failure Amber = Memory failed Off = Normal 7 DIMM 5C failure Amber = Memory failed Off =
Server Component Identification Item LED Description Status 14 PPM 4 failure Amber = PPM failed 19 Off = Normal 15 PPM 3 failure Amber = PPM failed Off = Normal 16 PPM 2 failure Amber = PPM failed Off = Normal 17 PPM 1 failure Amber = PPM failed Off = Normal 18 Fans (1 through 8) Green = Normal Off = Power off Amber = One or both of the following conditions exist: 19 System power • Fan failed or is not seated • Fan bracket is not seated Green = System power is applied Off = System
HP ProLiant DL560 Server User Guide The front panel health LEDs indicate only the current hardware status. In some situations, Insight Manager 7 may report server status differently than the health LEDs because the software tracks more system attributes. HP CONFIDENTIAL File Name: 303212-1new.
Server Component Identification System LED and Color Internal Health LED Color Status Processor failure, socket X (Amber) Red • Processor in socket X has failed. • Processor in socket X failed over to the offline spare. • Processor X is not installed in the socket. • Processor X is unsupported. • ROM detects a failed processor during POST. Amber Processor in socket X is in a pre-failure condition. Processor failure, two or more sockets (Amber) Red Processor types are mismatched.
HP ProLiant DL560 Server User Guide System LED and Color Internal Health LED Color Status Online spare memory (Amber) Amber Bank X failed over to the online spare memory bank. SCSI Backplane Components Item Description 1 SCSI connector 2 SCSI power connector HP CONFIDENTIAL File Name: 303212-1new.
Server Component Identification Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 Online status On = Drive is part of an array and is currently working. Flashing = Drive is actively online. Off = Drive is offline.
HP ProLiant DL560 Server User Guide Hot-Plug SCSI Hard Drive LED Combinations Activity LED Online LED Fault LED Means On Off Off Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array. On Flashing Off Do not remove the drive. Removing a drive during this process causes data loss. The drive is rebuilding or undergoing capacity expansion. Flashing Flashing Flashing Do not remove the drive.
Server Component Identification 25 PCI Riser Cage LED Status On = system power connected Off = system power disconnected CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Remote Management Connector The 30-pin remote management connector, located on the PCI riser cage, is used to cable the Remote Insight Lights-Out Edition II option.
HP ProLiant DL560 Server User Guide Hot-Plug Fans HP CONFIDENTIAL File Name: 303212-1new.
Server Component Identification Item Description Fan Zone 1 Fan 1 Processor 2 Fan 2 Processor 3 Fan 3 Processor 4 Fan 4 Processor 5 Fan 5 Processor 6 Fan 6 Processor 7 Fan 7 Processor 8 Fan 8 Processor 9 Fan 9 Power supply 10 Fan 10 Power supply NOTE: For information on fan redundancy, refer to "Redundant Hot-Plug Fan Option (on page 68)." Hot-Plug Fan LED HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide Status Green = Operating normally Amber = Failed Off = No power HP CONFIDENTIAL File Name: 303212-1new.
Server Operations In This Section Powering Up the Server.......................................................................................................... 29 Powering Down the Server..................................................................................................... 29 Extending the Server from the Rack....................................................................................... 30 Removing the Access Panel ..............................................................
HP ProLiant DL560 Server User Guide 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber. 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button. 6. Disconnect the power cords. The system is now without power. Extending the Server from the Rack 1. Loosen the thumbscrews that secure the server faceplate to the front of the rack. 2.
Server Operations 31 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 3. After performing the installation or maintenance procedure, slide the server back into the rack: a.
HP ProLiant DL560 Server User Guide Removing the Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage. 1.
Server Operations 5. Remove the PCI riser cage. Installing the PCI Riser Cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 1. Align the PCI riser cage with the chassis and slide it into place. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide 2. Tighten the thumbscrews to secure the PCI riser cage: a. Lift the thumbscrew knobs (1). b. Turn the thumbscrews clockwise while pressing down, until tightened (2). c. Turn the thumbscrews counterclockwise to lower thumbscrew knobs (3). Removing the Power Module 1. Power down the server ("Powering Down the Server" on page 29). HP CONFIDENTIAL File Name: 303212-1new.
Server Operations 2. Disconnect internal power cables. 3. Remove power module. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide Installing the Power Module 1. Install the power module. 2. Connect internal power cables ("Internal Power Cabling" on page 80). HP CONFIDENTIAL File Name: 303212-1new.
Server Setup In This Section Optional Installation Services................................................................................................. 37 Rack Planning Resources ....................................................................................................... 38 Optimum Environment ........................................................................................................... 39 Rack Warnings ........................................................................
HP ProLiant DL560 Server User Guide For a list of operating systems, supported by the server, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf). Rack Planning Resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks.
Server Setup 39 Optimum Environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Space and Airflow Requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.
HP ProLiant DL560 Server User Guide CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling.
Server Setup 41 Power Requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
HP ProLiant DL560 Server User Guide Electrical Grounding Requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Server Setup 43 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
HP ProLiant DL560 Server User Guide • Options to be installed Item Description 1 Server rails 2 Left and right standard rack rail assemblies 3 Cable management arm 4 Rack template Installing the Server into the Rack Follow the steps in this section if you are installing the server into a rack with square holes.
Server Setup WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured to the top and bottom of the building structure. 1. Mark the rack. CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide NOTE: Rack components are removed for clarity. 2. Secure each server rail to the server. 3. Secure each standard rack rail to the rack. 4. Extend the slides from the standard rack rails, and then slide the server rails into the slides. HP CONFIDENTIAL File Name: 303212-1new.
Server Setup WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before sliding the server rails into the rack rails. CAUTION: Be sure to keep the server parallel to the floor when sliding the server rails into the rack rails. Tilting the server up or down could result in damage to the rails. 5. Press the rail release latches and slide the server into the rack. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 6. Secure the server to the rack. HP CONFIDENTIAL File Name: 303212-1new.
Server Setup 7. Secure the cable management arm bracket to the server. NOTE: Cable management arm is removed for clarity. 8. Secure the cable management bracket to the rail. 9. Connect peripheral devices to the server. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. IMPORTANT: If the Remote Insight Lights-Out Edition II (RILOE II) board is installed in the server, be sure that you attach the video cable to the video connector on the rear of the RILOE II board. The standard video connector on the server rear panel is not used when the RILOE II board is installed.
Server Setup Item Description Connector Color 1 Slot 1, 64-bit/133-MHz PCI-X, bus 3 N/A 2 Slot 2, 64-bit/100-MHz PCI-X, bus 6 N/A 3 Slot 3, 64-bit/100-MHz PCI-X, bus 6 N/A 4 NIC 1 RJ-45 connector N/A 5 NIC 2 RJ-45 connector N/A 6 Mouse connector Green 7 Keyboard connector Purple 8 iLO RJ-45 connector N/A 9 USB connectors Black 10 Serial connector Teal 11 Video connector Blue 12 AC power supply connector N/A 10. Connect the power cord to the back of the server. 11.
HP ProLiant DL560 Server User Guide 12. Secure cables to the cable management arm. 13. Connect the power cord to the power source. Powering Up and Configuring the Server To power up the server, press the Power On/Standby button. While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for operating system installation.
Server Setup 53 Installing the Operating System To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf). Two methods are available to install an operating system on the server: • SmartStart assisted installation—Insert the SmartStart CD into the CD-ROM drive and reboot the server.
Hardware Options Installation In This Section Processor Option .................................................................................................................... 55 Memory Options..................................................................................................................... 59 Hot-Plug SCSI Hard Drive Options ....................................................................................... 62 Hot-Plug Tape Drive Option .......................................
HP ProLiant DL560 Server User Guide The server uses Processor Power Modules (PPMs) as DC-to-DC converters to provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor. CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink. The processor, heatsink, and retaining clip make up a single assembly.
Hardware Options Installation 4. Lift the removable media tray. 5. Open the processor locking lever. CAUTION: Failure to open the processor locking lever all the way prevents the processor from seating during installation, leading to hardware damage. 6. Install the processor/heatsink and close the processor locking lever. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to align the processor pins with the corresponding holes in the socket. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. 7. Open the latches on the corresponding PPM slot. 8. Install the PPM.
Hardware Options Installation 59 NOTE: The appearance of compatible PPMs may vary. 9. Lower the removable media tray. IMPORTANT: If upgrading processor speed, update the system ROM before installing the processor. Memory Options You can expand server memory by installing PC2100 Registered DDR SDRAM DIMMs. The system supports up to six DIMMs. NOTE: The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC.
HP ProLiant DL560 Server User Guide Refer to "DIMM Slots (on page 15)" for DIMM slot locations and bank assignments. Online Spare Memory Configuration In the online spare configuration, the ROM automatically configures the last populated bank as the spare memory. If only banks A and B are populated, bank B is the spare bank. If banks A, B, and C are populated, bank C is the spare bank.
Hardware Options Installation • Upgrade memory by installing DIMM pairs into banks in sequential bank order, starting with bank B. For online spare memory support, you must also observe additional guidelines ("Online Spare Memory Configuration" on page 60). Installing DIMMs 1. Power down the server ("Powering Down the Server" on page 29). 2. Extend the server from the rack, if applicable ("Extending the Server from the Rack" on page 30). 3.
HP ProLiant DL560 Server User Guide Hot-Plug SCSI Hard Drive Options When adding SCSI hard drives to the server, observe the following general guidelines: • A maximum of two SCSI devices can be added. • The system automatically sets all SCSI IDs. • If only one SCSI hard drive is used, install it in the bay with the lowest SCSI ID number. • Hot-plug hard drives must be either Wide Ultra2, Ultra3, or Ultra4 SCSI types.
Hardware Options Installation Removing a Hard Drive Blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Removing a Hot-Plug SCSI Hard Drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Determine the status of the hard drive from the hot-plug hard drive LEDs. 2.
HP ProLiant DL560 Server User Guide Installing a Hot-Plug SCSI Hard Drive 1. Remove the existing hard drive blank or hard drive from the drive bay ("Removing a Hard Drive Blank" on page 63, "Removing a Hot-Plug SCSI Hard Drive" on page 63). 2. Install the hard drive. 3. Determine the status of the hard drive from the hot-plug hard drive LEDs. 4. Resume normal server operations. HP CONFIDENTIAL File Name: 303212-1new.
Hardware Options Installation 65 Hot-Plug Tape Drive Option 1. Remove the existing hard drive blank or hard drive from the upper-left drive bay ("Removing a Hard Drive Blank" on page 63, "Removing a Hot-Plug SCSI Hard Drive" on page 63). 2. Remove the tape drive blank. a. Reach underneath and squeeze the middle of the tape drive blank (1). b. Pull the blank out of the bay (2). 3. Install the tape drive. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide Battery-Backed Write Cache Enabler Option The Battery-Backed Write Cache Enabler, also known as the battery module, provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours. The NiMH batteries in the battery module are continuously recharged through a trickle-charging process whenever the system power is on.
Hardware Options Installation 3. Remove the access panel ("Removing the Access Panel" on page 32). 4. Remove the PCI riser cage ("Removing the PCI Riser Cage" on page 32). 5. Remove the battery module bracket. 6. Connect the 14.0-cm (5.5-in) cable and install the battery module into the bracket. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide 7. Install the battery module assembly and connect the cable to the memory module. 8. Install the PCI riser cage ("Installing the PCI Riser Cage" on page 33). 9. Install the access panel ("Installing the Access Panel" on page 32). 10. Power up the server ("Powering Up the Server" on page 29). Redundant Hot-Plug Fan Option The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails.
Hardware Options Installation 69 − The BIOS suspends the server for 5 minutes if a cautionary temperature level is detected. If the cautionary temperature level is still detected after 5 minutes, the BIOS performs an orderly shutdown and then restarts. This process repeats until the cautionary temperature level is no longer detected. − In a nonredundant configuration, the BIOS performs an orderly shutdown if a fan failure occurs in the processor zone or power supply zone.
HP ProLiant DL560 Server User Guide Installation Requirements WARNING: To reduce the risk of electric shock, personal injury, and damage to the equipment: • Do not attempt to service any parts of the equipment other than those specified in the following procedure. Any other activities may require that you shut down the server and remove the power cord.
Hardware Options Installation 3. Lift the removable media tray. 4. Install a fan. 5. Be sure that the fan LED is green. 6. Repeat steps 5 and 6 until all fans are installed. HP CONFIDENTIAL File Name: 303212-1.
HP ProLiant DL560 Server User Guide 7. Lower the removable media tray. 8. Install the access panel ("Installing the Access Panel" on page 32). 9. Be sure that the front panel internal health LED is green ("Front Panel LEDs and Buttons" on page 9). HP CONFIDENTIAL File Name: 303212-1new.
Hardware Options Installation Redundant Hot-Plug AC Power Supply Option CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Unlock the hinge on the cable management arm and swing the arm away from the server. 2. Remove the power supply blank. HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide 3. Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. 4. Install the redundant power supply. 5. Connect the power cord to the power supply. 6. Route the power cord through the power cord anchor and cable management arm. HP CONFIDENTIAL File Name: 303212-1new.
Hardware Options Installation 75 NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply. 7. Lock the cable management arm into the operating position. 8. Connect the power cord to the power source. 9. Be sure that the power supply LED is green ("Rear Panel LEDs and Buttons" on page 12). 10.
HP ProLiant DL560 Server User Guide CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 5. Remove the expansion slot cover. 6. Unlock the PCI retaining clip. HP CONFIDENTIAL File Name: 303212-1new.
Hardware Options Installation 77 7. Install the expansion board and lock the PCI retaining clip. 8. Install the PCI riser cage ("Installing the PCI Riser Cage" on page 33). 9. Connect any required internal or external cables to the expansion board. Refer to the documentation that ships with the expansion board. If installing a RILOE II board, refer to "RILOE II Cabling (on page 80)". 10. Install the access panel ("Installing the Access Panel" on page 32). HP CONFIDENTIAL File Name: 303212-1new.
Server Cabling In This Section Power Button and Drive Cabling............................................................................................ 79 Internal Power Cabling........................................................................................................... 80 RILOE II Cabling ...................................................................................................................
HP ProLiant DL560 Server User Guide Item Description 1 SCSI cable 2 Power button cable 3 Diskette drive cable 4 CD-ROM drive cable Internal Power Cabling Item Description 1 SCSI power cable 2 System power cable 3 Power supply signal cable RILOE II Cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. HP CONFIDENTIAL File Name: 303212-1new.
Server Cabling HP CONFIDENTIAL File Name: 303212-1new.
Server Configuration and Utilities In This Section ROM-Based Setup Utility ...................................................................................................... 83 System Maintenance Menu .................................................................................................... 86 Integrated Lights-Out Technology ......................................................................................... 87 iLO ROM-Based Setup Utility .............................................
HP ProLiant DL560 Server User Guide For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the white paper on the HP website (ftp://ftp.compaq.com/pub/products/servers/management/rbsu-whitepaper.pdf). Using RBSU The first time you power up the server, the system prompts you to enter RBSU, select an operating system, and select a language. Default configuration settings are made at this time and can be changed later.
Server Configuration and Utilities 85 NOTE: The server may not support all of the following examples. Drives Installed Drives Used RAID Level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings.
HP ProLiant DL560 Server User Guide Configuring Online Spare Memory To configure online spare memory: 1. Install the required DIMMs ("Memory Options" on page 59). 2. Access RBSU by pressing the F9 key during powerup when the prompt is displayed in the lower right corner of the screen. 3. Select System Options. 4. Select Advanced Memory Protection. 5. Select Online Spare with Advanced ECC Support. 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
Server Configuration and Utilities • 87 The ROM-Based Diagnostic Utility provides a preboot method for quickly checking the validity of the three major sub-systems of the server (memory, CPU, and boot disk) needed to boot an operating system. For more information on the System Maintenance Menu, refer to the HP ROMBased Setup Utility User Guide on the Documentation CD.
HP ProLiant DL560 Server User Guide 2. Press the F8 key when prompted during POST. The iLO RBSU runs. 3. Enter a valid iLO user ID and password with the appropriate iLO privileges (Administer User Accounts, Configure iLO Settings). Default account information is located on the iLO Default Network Settings tag. 4. Make and save any necessary changes to the iLO configuration. 5. Exit iLO RBSU. HP recommends using DNS/DHCP with iLO to simplify installation.
Server Configuration and Utilities 89 • Install the latest optimized drivers. • Create and copy standard server configuration scripts using the Scripting Toolkit and Configuration Replication Utility. • Test server hardware using the new Enterprise Diagnostics LX32 Utility. • Update the latest system or option ROM using the ROM Update Utility. • Install software drivers directly from the CD.
HP ProLiant DL560 Server User Guide Enterprise Diagnostics LX32 Utility The Enterprise Diagnostics LX32 Utility displays information about the server hardware and tests the system to be sure that it is operating properly. You can access the Enterprise Diagnostics LX32 Utility from the SmartStart CD or from the HP website (http://www.hp.com/servers/manage). For more information, refer to the Management CD in the ProLiant Essentials Foundation Pack.
Server Configuration and Utilities 91 For more information on drivers, refer to the Servers Troubleshooting Guide on the Documentation CD. USB Support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices prior to the operating system loading through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB version 1.
HP ProLiant DL560 Server User Guide Safety and Security Benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM. Access to Redundant ROM Settings To access the redundant ROM through RBSU: 1.
Server Configuration and Utilities 93 When the server boots, the system identifies whether the current ROM bank is corrupt. If a corrupt ROM is detected, the system boots from the backup ROM and alerts you through POST or IML that the ROM bank is corrupt. If both the current and backup versions of the ROM are corrupt, the server automatically enters ROMPaq disaster recovery mode ("ROMPaq Disaster Recovery" on page 108).
HP ProLiant DL560 Server User Guide • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, refer to the HP website (http://www.compaq.com/support/files/server/us/webdoc/rom/RemoteROMUser001.pdf).
Server Configuration and Utilities 95 ASR-2 increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the Insight Manager 7 console notifies you by sending a message to a designated pager number that ASR-2 has restarted the system. You can disable ASR-2 from the Insight Manager 7 console or through RBSU.
HP ProLiant DL560 Server User Guide Survey Utility Survey Utility gathers critical hardware and software information on servers running Microsoft Windows NT, Novell NetWare, SCO OpenServer, or SCO UnixWare operating systems. IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf).
Server Configuration and Utilities For more information, refer to the Servers Troubleshooting Guide on the Documentation CD, or the Management CD in the ProLiant Essentials Foundation Pack. HP CONFIDENTIAL File Name: 303212-1new.
Server Specific Troubleshooting In This Section Minimum Hardware Configuration ........................................................................................ 99 Server Error Messages..........................................................................................................100 When the Server Does Not Boot .......................................................................................... 100 Diagnostic Steps ................................................................
HP ProLiant DL560 Server User Guide Server Error Messages The following POST error messages are new to some ProLiant servers. For a complete listing of error messages, refer to the Servers Troubleshooting Guide on the Documentation CD. Error Code Audible Beeps Possible Problem Possible Action 207-Memory Configuration Warning - DIMM In DIMM Socket X does not have Primary Width of 4 and only supports standard ECC. None Installed DIMMs have a primary width of x8.
Server Specific Troubleshooting 101 − Check the status using the power supply LEDs on the rear panel ("Rear Panel LEDs and Buttons" on page 12). − Refer to the Servers Troubleshooting Guide for details on checking power supply operation. 4. If the system does not complete POST or start loading an operating system, refer to the Servers Troubleshooting Guide for information on general loose connections. 5.
HP ProLiant DL560 Server User Guide The operating system loads to complete the boot process. If the server completes POST and attempts to load the operating system, refer to "Problems After Initial Boot (on page 106)." Diagnostic Steps If the server does not power up, or powers up but does not complete POST, answer the questions in the following table to determine appropriate actions based on the symptoms observed. According to the answers you give, you are directed to the appropriate table.
Server Specific Troubleshooting 103 Is the System Power LED Amber? Answer Possible Reasons Possible Solutions No The server is not connected to AC power or no AC power is available. Be sure that the power cord is connected to the power supply. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. Be sure that the power supply is undamaged and is fully seated.
HP ProLiant DL560 Server User Guide Is the System Power LED Green? Answer Possible Reasons Possible Solutions No Power On/Standby button has not been pressed firmly. Firmly press the Power On/Standby button. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. The system may have experienced a short. The power converter module, system board, SCSI backplane, and/or power button/LED board may need to be replaced.
Server Specific Troubleshooting 105 Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it is amber A processor or DIMM is in pre-failure condition. Use amber failure LEDs to identify: One memory bank is valid, but another bank is missing a DIMM or has a mismatched or unsupported DIMM installed. A memory bank has failed and the online spare memory feature has copied information to the redundant bank.
HP ProLiant DL560 Server User Guide Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions No The monitor may not have power. Be sure that the monitor power cord is plugged in and that the monitor power switch has been pressed. Video may not be connected properly. Nonvolatile RAM (NVRAM) may be corrupted. The system ROM and redundant ROM may be corrupted. The system board and/or PCI riser cage may need to be replaced.
Server Specific Troubleshooting System Cannot Load SmartStart Possible Cause Possible Solution A SmartStart requirement is not met. Check the SmartStart Release Notes provided in the SmartStart Online Reference Information on the SmartStart CD. A CD-ROM drive cable is not connected to CD-ROM drive. Be sure the CD-ROM drive cables are properly connected. Existing software is causing conflict. Clear NVRAM and boot drives in RBSU and reinstall the operating system.
HP ProLiant DL560 Server User Guide SmartStart Cannot Load Operating System Possible Cause Possible Solution Required operating system step was missed. Follow these steps: 1. Note at which phase the operating system failed. 2. Remove any loaded operating system. 3. Refer to the operating system documentation. 4. Install the operating system again. Installation problem occurred. Refer to the operating system documentation and to the SmartStart Release Notes on the SmartStart CD.
Server Specific Troubleshooting 109 3. Insert the ROMPaq diskette. 4. Power up the server ("Powering Up the Server" on page 29). a. The server generates one long beep and two short beeps to indicate that you are in disaster recovery mode. If the diskette is not in place, the system continues to beep until a valid ROMPaq diskette is inserted. b. The ROMPaq diskette flashes both system ROM images. If successful, a sequence of ascending audible beeps is generated.
HP ProLiant DL560 Server User Guide For information on warranties and service and support upgrades (CarePaq services), refer to the HP website (http://www.hp.com/support). HP CONFIDENTIAL File Name: 303212-1new.
Battery Replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
HP ProLiant DL560 Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or authorized service provider. HP CONFIDENTIAL File Name: 303212-1new.
Regulatory Compliance Notices In This Section Regulatory Compliance Identification Numbers .................................................................. 113 Federal Communications Commission Notice ..................................................................... 114 Declaration of Conformity for Products Marked with the FCC Logo, United States Only . 115 Modifications........................................................................................................................
HP ProLiant DL560 Server User Guide Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Regulatory Compliance Notices 115 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
HP ProLiant DL560 Server User Guide • Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.
Regulatory Compliance Notices 117 Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
HP ProLiant DL560 Server User Guide Japanese Notice Taiwanese Notice HP CONFIDENTIAL File Name: 303212-1new.
Regulatory Compliance Notices 119 Laser Device Notices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.
HP ProLiant DL560 Server User Guide Laser Product Label The following label or equivalent is located on the surface of the laser product. This label indicates that the product is classified as a Class 1 laser product. Laser Information Feature Description Laser type Semiconductor GaAIAs Wave length 780 nm +/- 35 nm Divergence angle 53.5 degrees +/- 0.5 degrees Output power Less than 0.2 mW or 10,869 W m-2 sr-1 Polarization Circular 0.25 Numerical aperture 0.45 inches +/- 0.
Regulatory Compliance Notices 121 Battery Replacement Notice WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Electrostatic Discharge In This Section Preventing Electrostatic Discharge....................................................................................... 123 Grounding Methods to Prevent Electrostatic Discharge....................................................... 124 Preventing Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
HP ProLiant DL560 Server User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Server Specifications In This Section Server Dimensions and Weight ............................................................................................ 125 Power Specifications ............................................................................................................ 125 Environmental Specifications .............................................................................................. 126 Server Dimensions and Weight Parameter Value Height 8.59 cm (3.
HP ProLiant DL560 Server User Guide Environmental Specifications Temperature range Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) NOTE: All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft to 10,000 ft) is applicable. No direct sunlight allowed.
Technical Support In This Section Related Documents............................................................................................................... 127 Telephone Numbers.............................................................................................................. 127 Related Documents For related documentation, refer to the Documentation CD. Telephone Numbers For the name of the nearest HP authorized reseller: • In the United States, call 1-800-345-1518.
HP ProLiant DL560 Server User Guide • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP CONFIDENTIAL File Name: 303212-1new.
Acronyms and Abbreviations A ABEND abnormal end ASR Automatic Server Recovery D DDR double data rate DIMM dual inline memory module E ECC error checking and correcting I IEC International Electrotechnical Commission i iLO Integrated Lights-Out HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide I IML Integrated Management Log N NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller NMI non-maskable interrupt NVRAM non-volatile memory O ORCA Option ROM Configuration for Arrays P PCI-X peripheral component interconnect extended HP CONFIDENTIAL File Name: 303212-1new.
Acronyms and Abbreviations PDU power distribution unit POST Power-On Self-Test PPM Processor Power Module PXE preboot execution environment R RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II S SDRAM synchronous dynamic RAM SNMP simple network management protocol T TMRA Recommended ambient operating temperature HP CONFIDENTIAL File Name: 303212-1new.
HP ProLiant DL560 Server User Guide U UID unit identification HP CONFIDENTIAL File Name: 303212-1new.
crash dump analysis 14 Index D A access panel 32 additional information 109, 127 Advanced ECC support 59 Advanced Memory Protection 59 airflow requirements 39 Altiris eXpress Deployment Server 90 array configuration 62, 84 ASR-2 (Automatic Server Recovery-2) 94 authorized reseller 127 auto-configuration process 84 Automatic Server Recovery-2 (ASR-2) 94 Autorun Menu 89, 108 auxiliary power LED 17 B DC-to-DC converter 55 deployment software 90 diagnostic steps 102 diagnostic tools 83, 89, 90, 93, 94,
HP ProLiant DL560 Server User Guide front panel buttons 9 front panel components 8 front panel LEDs 9 G grounding methods 124 grounding requirements 42 H hard drive blanks 63 hard drive LEDs 23, 24 hard drives 8, 23, 24, 62, 63, 64, 79, 99 hardware options installation 43, 55 hardware, minimum configuration 99 Health Driver 94 health LEDs 9, 19, 104, 105 hot spare boot 16 I identification number, server 113 iLO (Integrated Lights-Out) 11, 16, 87 iLO RBSU (Integrated Lights-Out ROM-Based Setup Utili
Index PCI slots 11 PCI-X boards 11, 75 peripheral board interlock LED 17, 19 power button cabling 79 power connectors, external 11 power connectors, internal 13 power cord anchor 44 power distribution unit 42 power input requirements 125 power LEDs, system 9, 17 power module 34, 36, 80 Power On/Standby button 9, 29 power requirements 41 power supplies 11, 73 power supply blank 73 power supply LEDs 12 power supply output 125 powering down 29 powering up 29 PPM (Processor Power Module) 55 PPM failure LEDs 17
HP ProLiant DL560 Server User Guide system board battery 111, 121 system board components 13 system board LEDs 17 system configuration settings 16 System Maintenance Menu 86 system maintenance switch 13, 16 system power LED 9, 103, 104 T Taiwanese notice 118 tape drives 8, 65 technical support 127 telco racks 44 telephone numbers 127 temperature requirements 40, 126 temperature, overtemperature LED 17, 19 troubleshooting 99 U UID LEDs 9, 12 Ultra3 SCSI 62 Ultra4 SCSI 62 USB connectors 11 USB support
