HP Proactive 24 Service

HP Mission Critical Services
Technical File ID: P24_05
16 of 20
5.7
Host Security
Check
Unit: 1
Environment
Interview + 4 Hosts
Briefing:
HP system security specialists utilize dedicated security checkup tools for HP-UX system
to perform security checkup for your systems, including technical issues such as the setting
of file rights, restriction of user access and update of patches. At the same time, we will
conduct evaluation of your systems' security strategy, and submit problems and potential
troubles to you in the form of reports. At the same time, problems relating to HP systems
will be resolved. Through system security checkup, we may improve system security level
and protect systems from malicious attacks.
Scope of Work:
• Prepare and institute the plan
• Detailed site meeting and discussion with customer
• Onsite system evaluation (Usage of Medusa safety evaluation software)
• Submission of written report
• Analysis
• Stating of recommended and detected problems
• Completion and submission of report
• Persuade customers into Service Improvement program (SIP)
5.8
Network Security
Check
Unit: 1
Environment
Interview + 10
Equipment
Briefing:
Are customers worried about the security hidden dangers faced by the IT network structure,
external environment, threats from hackers and internal environment such as resource theft
and abuse? HP network security evaluation service help customers to detect the existing
hidden dangers and provide recommendations through collection of customers existing system,
flow and all information pertaining to network use, and combination of the industry security
standards and HP in-house advanced experiences. The aim is to exterminate the existence
of the risk faced by the customers or to reduce it to an easily apperceived and controlled
level.
Scope of Work:
• Prepare and institute the plan
• Detailed site meeting and discussion with customer
• Onsite system evaluation (Usage of Medusa safety evaluation software)
• Submission of written report
• Analysis
• Stating of recommended and detected problems
• Completion and submission of report
• Persuade customers into Service Improvement program (SIP)
5.9
Data Backup Plan
Design and
Assessment
Unit: Server
Briefing:
Data backup is an important means of safeguarding the security of business data. It ensures
the effectiveness of back-up data and can recover back-up data quickly. It is the ultimate
objective of designing and managing a backup system. To ensure the backup system's
availability, HP provides design and support of backup systems to help you rationally build
data backup systems and work out relevant strategy.
The design and support of data backup and recovery plan are applicable to backup systems
comprising HP products.
Scope of Work:
• Solution Design
• Process Evaluation