HP ProLiant Storage Server User Guide (440584-003, September 2007)

For m ore information about the Print Migrator utility, see http://www.microsoft.com/
WindowsServer2003/techinfo/overview/printmigrator3.1.mspx.
Best practices
The following
is practical advice for managing print devices:
• Printers and p rint servers should be published in Active Directory.
• Locate printers in common areas, such as near conference rooms.
• Protect prin
t servers using antivirus software.
• Ensure the print server is included in the backup configuration.
• Use Microsoft Printer Migrator to back up a print server configuration and restore settings on a
new print ser
ver. This eliminates the need to manually re-create print queues a nd printer por ts,
install drivers, and change the IP configuration.
• Use Microsoft Printer Migrator to backup new printers configured on the print server.
• Use Microso
ft Printer Migrator when m igrating to new print servers.
• Perform a full backup of the print server, including the state information, before releasing the
system to the users in the pro duction environment.
• Whenever a
new configuration is made or existing configuration is modified, a backup should
be perform
ed.
• To optimize performance, move the print spooler to another disk, separate from the disk
supporting the operating system. To move the print spooler to another disk:
•StartPri
nter and Faxes.
• On the File menu, click Server Properties , and then click the Advanced tab.
• In the Spool folder window, enter the path and the name of the new default spool folder for
the prin
t server and then click Apply or OK.
• Stop and restart the spooler service, or restart the print server.
Troubleshooting
The online help or Help and Support Center feature should be used to troubleshoot general and common
print-related p roblems. Printing help can be accessed by selecting Start > Help and Support, then the
Printers and Faxes selection under Help Contents.
The same print troubleshooting information can be a ccessed at h
ttp://www.microsoft.com/
technet/prodtechnol/windowsserver2003/library/ServerHelp/2048a7ba-ec57-429c-95a3-
226eea32d126.mspx
Specific print server related problems a s well as other system related known issues and workarounds are
addressed in release notes. To view the latest version, visit h
ttp://www.hp.com/go/support. Select See
support and troubleshooting information and enter a product name/number. Under self-h elp resources,
select the manuals (guides, supplements, add endum s, etc) link.
Additional references for print services
The following web sites provide detailed information for using print services with Windows Server 2003,
which also applies to Windows Storage Server 2003.
• Wind
ows Server 2003 print services home page at h
ttp://www.microsoft.com/
wind
owsserver2003/technologies/print/default.mspx
• Medium Business Solution for Print Services at htt p://www.microsoft.com/technet/itsolutions/
smbiz/mits/ps/mit_ps.mspx.
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