Compaq ProLiant DL380 Generation 2 Setup and Installation Guide

Troubleshooting D-7
Compaq Confidential – Need to Know Required
Writer: Rob Weaver Project: Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide Comments:
Part Number: 203844-001 File Name: m-appd Troubleshooting.doc Last Saved On: 3/27/01 10:25 AM
Table D-2
Is the System Power LED Amber?
Answer Possible Reasons Possible Solutions
No The server is not connected to AC power, or no
AC power is available.
A power supply problem exists. The power
supply may not be inserted properly, it may
have a damaged connector, or it may have
failed.
There is a broken connection between the
following:
■ Power converter module and system board
■ System board and SCSI backplane
■ SCSI backplane and power button/LED
board
The power converter module, system board,
SCSI backplane, and/or power button/LED board
may need to be replaced.
Ensure that the power cord is connected
to the power supply.
Ensure that the power supply is
undamaged, and the power supply is
fully seated.
Ensure that the system power and power
supply signal cables are connected to the
system board.
Ensure that the LED/CD-ROM system
cable is connected to the system board
and SCSI backplane.
Ensure that the power button/LED cable
is connected to the SCSI backplane and
power button/LED board.
Check for bent pins on connectors and
components.
Refer to “Power Problems” and “General
Hardware Problems” in the Compaq
Servers Troubleshooting Guide for further
options.
If these solutions do not solve the
problem, contact your Compaq
authorized service provider for
assistance.
Yes If the system power LED is amber, do the following:
1. Press the Power On/Standby button.
2. See Table D-3.
Note: For LED locations and functions, see Appendix E, “LED Indicators and Switches.” For cabling
configurations, see Chapter 6, “Server Cabling.”