Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide

Troubleshooting 10-5
Compaq Confidential – Need to Know Required
Writer: Ed Giblin Project: Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Comments:
Part Number: 233832-001 File Name: k-ch10 Troubleshooting.doc Last Saved On: 8/20/01 12:24 PM
Table 10-3
Did the Power On/Standby LED on the Front Panel Turn On?
See “Status LED Indicators” in Appendix C.
Answer Possible Reasons The Next Step
No There is no AC power.
There is a broken connection between
the system board and Power On/Standby
switch.
A power supply problem exists. The
power supply may not be connected or
inserted properly, it may have a damaged
connector, or it may have failed.
The user interface board may need to be
replaced or there may be a broken
connection between the system and user
interface board.
Verify that the system is attached to a
grounded, working outlet.
If the server does not start, further
information is needed. Go to Table 10-4.
The server is in standby mode. Press the Power On/Standby switch firmly
to power on the server.
Yes and the
LED color is
amber.
PCI riser board assembly is not seated
properly or is not installed.
Reseat the PCI riser board assembly.
See Chapter 3 for instructions on
performing this process.
If the server does not start, further
information is needed. Go to Table 10-4.
Yes and the
LED color is
green.
The system board may need to be
replaced.
A processor may have failed, or is not
seated properly.
A memory module may have failed, or is
not seated properly.
If the Power On/Standby LED is green then
assume the following is true:
■ AC power is connected to the power
supply and providing adequate
power.
■ The power supply is connected
properly.
■ The connection between the system
and user interface board is good.
■ The connection between the system
board and power switch is good.
Further information is needed. Go to
Table 10-4.