Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide

10-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer: Ed Giblin Project: Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Comments:
Part Number: 233832-001 File Name: k-ch10 Troubleshooting.doc Last Saved On: 8/20/01 12:24 PM
5. If the system does not complete the Power-On Self-Test (POST) or fails
to load an operating system, refer to the “General Loose Connections”
section in the Compaq Servers Troubleshooting Guide on the
Documentation CD.
6. If the server is power cycling, verify that the system is not rebooting
because of an Automatic Server Recovery-2 (ASR-2) reboot that is
caused by another problem. Refer to the Compaq Servers
Troubleshooting Guide on the Documentation CD for more information
on this utility. Also refer to the “System Short” section of that guide.
NOTE: When enabled, ASR-2 can restart the server and automatically load the operating
system. If a critical error occurs, ASR-2 logs the error in the Integrated Management Log
(IML) and restarts the server. Then, the system ROM pages the designated administrator
and executes the normal restart process.
7. Restart the server, and see the “Normal Power-up Sequence” later in this
section, to verify that the system starts normally.
If by following these steps the problem is not resolved, see “Diagnosis Steps”
later in this section to continue the troubleshooting process.
Minimum Hardware Configuration
If errors occur, ensure the server meets the minimum hardware configuration
standard listed below.
Table 10-1
Minimum Hardware Configuration
Component Minimum Specification
Processors A single processor must be installed in processor 1 socket.
Processor Power
Module
A Processor Power Module must be installed in PPM 1 socket
Memory At least two sockets must be populated with
133-MHz ECC registered SDRAM DIMM.
PCI riser board
assembly
The PCI riser board assembly must be plugged in for server operation.
Also refer to the Compaq ProLiant DL360 Generation 2 Maintenance and
Service Guide at the Compaq website:
www.compaq.com/support/techpubs/maintenance_guides/