Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide

Compaq Confidential – Need to Know Required
Writer: Ed Giblin Project: Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Comments:
Part Number: 233832-001 File Name: k-ch10 Troubleshooting.doc Last Saved On: 8/20/01 12:24 PM
Chapter 10
Troubleshooting
This chapter provides specific information to troubleshoot a ProLiant DL360
G2 server. Details will be given relating to server startup and operation errors.
For information about general troubleshooting techniques, error messages,
status messages, and preventative maintenance, refer to the Compaq Servers
Troubleshooting Guide. Also refer to the Compaq ProLiant DL360
Generation 2 Maintenance and Service Guide on the Compaq website:
www.compaq.com/support/techpubs/maintenance_guides/
When the Server Will Not Start
If the server will not start, follow the preliminary steps listed below:
1. Verify that the system and monitor are plugged into a grounded,
working outlet.
2. Verify that the server meets the minimum hardware configuration
requirements. See the “Minimum Hardware Configuration” section later
in this section.
3. Verify that the power source is working normally. Refer to the “Power
Source” section in the Compaq Servers Troubleshooting Guide on the
Documentation CD.
4. Verify that the power supply is working normally. See the “Front Panel
Status LED Indicators” section in Appendix C. Also, refer to the “Power
Source” section in the Compaq Servers Troubleshooting Guide on the
Documentation CD.