HP ProLiant DL360 G6 Server User Guide
Table Of Contents
- HP ProLiant DL360 G6 Server User Guide
- Abstract
- Notice
- Contents
- Component identification
- Front panel components
- Front panel LEDs and buttons
- Rear panel LEDs and buttons
- System board components
- HP Systems Insight Display LEDs
- Systems Insight Display LED combinations
- SAS and SATA device numbers
- SAS and SATA hard drive LEDs
- SAS and SATA hard drive LED combinations
- Fan modules
- T-10/T-15 Torx screwdriver
- Operations
- Setup
- Hardware options installation
- Introduction
- Processor and fan module option
- Memory options
- Hot-plug SAS and SATA hard drive options
- DVD-ROM and DVD-RW drive option
- Hard drive blackplane option
- Controller options
- Expansion board options
- HP ProLiant DL360 G6 PCI thermal - power option
- HP NC522SFP Dual Port 10GbE Server Adapter option
- Redundant hot-plug power supply option
- HP Trusted Platform Module option
- Cabling
- Software and configuration utilities
- Troubleshooting
- System battery
- Regulatory compliance notices
- Regulatory compliance identification numbers
- Federal Communications Commission notice
- Declaration of conformity for products marked with the FCC logo, United States only
- Modifications
- Cables
- Canadian notice (Avis Canadien)
- European Union regulatory notice
- Disposal of waste equipment by users in private households in the European Union
- Japanese notice
- BSMI notice
- Korean notice
- Chinese notice
- Laser compliance
- Battery replacement notice
- Taiwan battery recycling notice
- Power cord statement for Japan
- Acoustics statement for Germany (Geräuschemission)
- Electrostatic discharge
- Specifications
- Technical support
- Acronyms and abbreviations
- Index
Troubleshooting 84
Troubleshooting
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, error message interpretation, issue
resolution, and software maintenance on ProLiant servers and server blades. This guide includes
problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide,
select a language:
• English (http://www.hp.com/support/ProLiant_TSG_en)
• French (http://www.hp.com/support/ProLiant_TSG_fr)
• Italian (http://www.hp.com/support/ProLiant_TSG_it)
• Spanish (http://www.hp.com/support/ProLiant_TSG_sp)
• German (http://www.hp.com/support/ProLiant_TSG_gr)
• Dutch (http://www.hp.com/support/ProLiant_TSG_nl)
• Japanese (http://www.hp.com/support/ProLiant_TSG_jp)
Pre-diagnostic steps
WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary
information in the server documentation before removing, replacing, reseating, or modifying
system components.
IMPORTANT: This guide provides information for multiple servers. Some information may not
apply to the server you are troubleshooting. Refer to the server documentation for information on
procedures, hardware options, software tools, and operating systems supported by the server.
1. Review the important safety information (on page 84).
2. Gather symptom information (on page 86).
3. Prepare the server for diagnosis (on page 86).
4. Use the Start diagnosis flowchart (on page 89) to begin the diagnostic process.
Important safety information
Familiarize yourself with the safety information in the following sections before troubleshooting the server.
Important safety information
Before servicing this product, read the Important Safety Information document provided with the server.