ProLiant DL320 Setup and Installation Guide

Compaq Confidential – Need to Know Required
Writer: Gilbert Saldivar Project: Compaq ProLiant DL320 Setup and Installation Guide Comments:
Part Number: 203836-001 File Name: m-appe Troubleshooting.doc Last Saved On: 8/23/00 4:21 PM
Appendix E
Troubleshooting
This appendix provides step-by-step instructions for troubleshooting the most
common problems encountered during the initial Power-On Self-Test (POST).
The server must complete this test each time it is powered up before it can
load the operating system and start running software applications.
If the server completes POST and attempts to load the operating system, see
“Server Operation Problems” later in this appendix.
WARNING: There is a risk of personal injury from hazardous energy levels. The
installation of options and routine maintenance and service of this product must
be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
CAUTION: Do not reseat the processor. Ignore any references to this operation
in the Compaq Servers Troubleshooting Guide. This operation is not supported
for your server. When the processor is reseated or its heatsink is removed, the
thermal seal of the heatsink to the processor is broken, the thermal
effectiveness of the heatsink is compromised, and you must replace the
heatsink.. For all issues regarding the processor, contact your Compaq
authorized service provider for assistance.