ProLiant DL320 Generation 3 Server User Guide

Troubleshooting 87
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible Causes:
• Corrupted operating system
• Hard drive subsystem problem
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
2 "POST Problems ("POST problems flowchart" on page 85)"
3 • "Hard Drive Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD
or on the HP website (http://www.hp.com/support
).
• Controller documentation
4 "HP Insight Diagnostics (on page 64)"
5 • "Loose Connections (on page 77)"
• "CD-ROM and DVD Drive Problems" in the HP ProLiant
Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support
).
• Controller documentation
6 Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
7 • "Operating System Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD
or on the HP website (http://www.hp.com/support
).
• "Contacting HP Technical Support or an Authorized
Reseller" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support
).