HP ProLiant DL165 G6 Server Maintenance and Service Guide

Diagnostic tools and Setup Utilities 93
POST Error Message Definition
Whenever a non-fatal error occurs during POST, an error message describing the problem appears
onscreen. These error messages are displayed in normal video (white text on black background), and
show the details of the error. The following is an example of a POST error message:
012 --- CMOS Date/Time not set
Table 12 lists the most common POST error messages with corresponding troubleshooting
recommendation. HP recommends that you correct the error, even if the server appears to boot
successfully.
Table 12
POST Error Message
Error-Code Error Message Description / Corrective Action
000 Timer Error Indicates an error while programming the
count register of channel 2 of the 8254 timer.
This may indicate a problem with system
hardware. Requires repair of the system
board.
003 CMOS Battery Low CMOS Battery is low. This message usually
indicates that the CMOS battery needs to be
replaced. It could also appear when the users
intentionally discharge the CMOS battery.
004 CMOS setting Wrong CMOS settings are invalid. This error can be
resolved by using F9 to load optimal default
in the Setup Utility.
005 CMOS checksum bad and boot in a safe
configuration, please reboot again for
optimal default settings.
CMOS contents failed the Checksum check.
Indicates that the CMOS data has been
changed by a program other than the BIOS or
that the CMOS is not retaining its data due to
malfunction. This error can be resolved by
using F9 to load optimal default in the Setup
Utility.
008 Unlock keyboard PS2 keyboard is locked. Users need to unlock
the keyboard to continue the BIOS POST.
009 PS2 Keyboard not found Keyboard not working. Verify that the
keyboard cable is securely connected to the
keyboard port (not the mouse port) on the rear
panel of the server. If the problem persists,
replace the keyboard or contact your HP
Customer Support provider.
012 CMOS Date/Time not Set The CMOS Date and/or Time are invalid. This
error can be resolved by readjusting the
system time in the Setup Utility.
019 PS2 mouse not found Mouse not working. Verify the mouse cable is
securely connected to the mouse port (not the
keyboard port) on the rear panel of the server.
If the problem persists, replace the mouse or
contact your HP Customer Support provider.