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ProLiant DL140 Generation 2 Server Maintenance and Service Guide

ManualsBrandsHP ManualsServerHP ProLiant DL140 G2 Server
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Illustrated parts catalog 5
Illustrated parts catalog
Customer Self Repair (CSR)
What is customer self repair?
HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to
ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at
your own convenience.
A convenient, easy-to-use program:
• An HP support specialist will diagnose and assess whether a replacement part is required to address a
system problem. The specialist will also determine whether you can replace the part.
• Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you contact HP.
You may be required to send the defective part back to HP, unless otherwise instructed.
• Available for most HP products currently under warranty or contract. For information on the warranty
service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
).
For more information about HP's customer self-repair program, contact your local service provider. For the North
American program, refer to the HP website (http://www.hp.com/go/selfrepair
).
Customer replaceable parts under the CSR program are identified on pages 6–9.
NOTE: Table items marked with an asterisk (*) are not shown in the figures.
IMPORTANT: For customers in the EU only. The use of the Original Spare part is regulated by RoHS
legislation*. If your unit contains a part that is labeled with the Modified Spare number, the Modified Spare
must be ordered as the replacement part in the EU. If your unit contains a part that is labeled with the Original
Spare number, please order the Original Spare as the replacement part in the EU. In this case either the
Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the
unit.
*Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium, PBBs and PBDEs in
electronic products.