HP ProLiant BL620c G7 Server Blade Maintenance and Service Guide

Contents 3
Contents
Customer self repair ...................................................................................................................... 5
Parts only warranty service ............................................................................................................................ 5
Illustrated parts catalog ............................................................................................................... 16
Server blade components ............................................................................................................................ 16
Removal and replacement procedures ........................................................................................... 22
Required tools ............................................................................................................................................ 22
Safety considerations .................................................................................................................................. 22
Preventing electrostatic discharge ...................................................................................................... 22
Server blade warnings and cautions .................................................................................................. 22
Symbols on equipment ...................................................................................................................... 23
Server blade preparation ............................................................................................................................ 23
Power down the server blade ............................................................................................................ 23
Remove the server blade ................................................................................................................... 24
Access panel ............................................................................................................................................. 25
Hard drive blank ........................................................................................................................................ 26
Hard drive ................................................................................................................................................. 26
Mezzanine connector cover ........................................................................................................................ 27
Left DIMM baffle ........................................................................................................................................ 28
Right DIMM baffle ...................................................................................................................................... 29
DIMM ....................................................................................................................................................... 30
Heatsink blank ........................................................................................................................................... 30
Mezzanine card ........................................................................................................................................ 31
Front panel/hard drive cage assembly ......................................................................................................... 32
Battery-backed write cache procedures ......................................................................................................... 33
Removing the cache module .............................................................................................................. 33
Removing the battery or capacitor pack .............................................................................................. 34
Recovering data from the battery-backed write cache .......................................................................... 36
Heatsink .................................................................................................................................................... 36
Processor................................................................................................................................................... 38
System board ............................................................................................................................................ 44
System battery ........................................................................................................................................... 52
Server blade release lever ........................................................................................................................... 53
Release button ........................................................................................................................................... 54
HP Trusted Platform Module......................................................................................................................... 55
Diagnostic tools .......................................................................................................................... 56
Troubleshooting resources ........................................................................................................................... 56
HP ROM-Based Setup Utility ........................................................................................................................ 56
HP Insight Diagnostics ................................................................................................................................ 57
HP Insight Diagnostics survey functionality .................................................................................................... 57
Integrated Management Log ........................................................................................................................ 57
HP Insight Remote Support software ............................................................................................................. 58
USB support and functionality ...................................................................................................................... 58
USB support .................................................................................................................................... 58
Internal USB functionality .................................................................................................................. 58