HP ProLiant BL480c Server Blade User Guide

Contents 4
Configuration tools.................................................................................................................................. 48
SmartStart software........................................................................................................................ 48
HP ROM-Based Setup Utility............................................................................................................ 48
Array Configuration Utility.............................................................................................................. 50
Option ROM Configuration for Arrays .............................................................................................51
HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 51
Re-entering the server serial number and product ID........................................................................... 51
Management tools................................................................................................................................... 52
Automatic Server Recovery ............................................................................................................. 52
ROMPaq utility.............................................................................................................................. 52
iLO 2 Standard Blade Edition technology .........................................................................................52
Erase Utility .................................................................................................................................. 52
StorageWorks library and tape tools................................................................................................ 53
HP Systems Insight Manager........................................................................................................... 53
Management Agents...................................................................................................................... 53
HP ProLiant Essentials Virtualization Management Software ................................................................ 53
HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition............................................. 54
HP BladeSystem Essentials Insight Control Data Center Edition ............................................................ 54
Redundant ROM support ................................................................................................................ 54
USB support and functionality ......................................................................................................... 54
Diagnostic tools ...................................................................................................................................... 55
HP Insight Diagnostics.................................................................................................................... 55
Survey Utility................................................................................................................................. 55
Integrated Management Log ........................................................................................................... 56
Array Diagnostic Utility .................................................................................................................. 56
Remote support and analysis tools............................................................................................................. 56
HP Instant Support Enterprise Edition................................................................................................ 56
Web-Based Enterprise Service......................................................................................................... 56
Open Services Event Manager........................................................................................................ 57
Keeping the system current ....................................................................................................................... 57
Drivers ......................................................................................................................................... 57
Resource Paqs............................................................................................................................... 57
ProLiant Support Packs ................................................................................................................... 57
Operating system version support.................................................................................................... 57
System Online ROM flash component utility ...................................................................................... 57
Change control and proactive notification ........................................................................................ 58
Care Pack .................................................................................................................................... 58
Troubleshooting.......................................................................................................................... 59
Troubleshooting resources ........................................................................................................................ 59
Pre-diagnostic steps ................................................................................................................................. 59
Important safety information............................................................................................................ 60
Symptom information ..................................................................................................................... 61
Prepare the server for diagnosis ...................................................................................................... 61
Service notifications................................................................................................................................. 62
Loose connections ................................................................................................................................... 62
Troubleshooting flowcharts ....................................................................................................................... 62
Start diagnosis flowchart ................................................................................................................ 63
General diagnosis flowchart ........................................................................................................... 64
Server blade power-on problems flowchart ....................................................................................... 65
POST problems flowchart ............................................................................................................... 67
OS boot problems flowchart ........................................................................................................... 68
Server fault indications flowchart ..................................................................................................... 70
POST error messages and beep codes....................................................................................................... 72