HP ProLiant BL465c G6 Server Blade Maintenance and Service Guide

Diagnostic tools 53
supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers
running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download
from the HP website
(
http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA
SE).
• For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight
Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and
proactive service support for nearly all HP servers, storage, network and SAN environments, plus
selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to
deliver higher levels of proactive support in line with HP Mission Critical Services support
agreements. Download from the HP website
(
http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD).
Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP website (
http://www.hp.com/go/insightremotesupport).
HP Insight Server Migration software for ProLiant
The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace
an existing server blade through server migration. SMP provides an automated, accurate, and affordable
method of migrating existing server blades and their content to the latest server technologies.
SMP automates the migration of the operating system, applications, and data from one server blade to
another without errors, eliminating the need for manual redeployment of these elements on the new server
blade. During the migration process, the software automatically loads new drivers, required for boot, on
the destination server blade. The wizard-based user interface simplifies the migration process and requires
little experience or training.
For more information about the SMP, see the HP website (
http://www.hp.com/go/migrate).
USB support and functionality
USB support
HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided
by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB
devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available
normally. Specifically, HP provides legacy USB functionality for the following:
• POST
• RBSU
• Diagnostics
• DOS
• Operating environments which do not provide native USB support