16AZ-0202A-WWEN - Headless Server Operations and Issues

Headless Operations and Issues 4
16AZ-0202A-WWEN
Event Log Messages
For the same reasons described above under Device Manager Alerts, missing hardware (such
as keyboard and mouse) generate event log messages as well. On a server running Windows
2000, the following event log messages are the result of missing keyboard and mouse (a typical
headless configuration):
• Error: <i8042prt> " Exceeded the allowable number of retries (configurable via the
registry) on device."
• Warning: <i8042prt> "The keyboard device does not exist or was not detected."
• Information: <i8042prt> “No mouse port ("PS/2 compatible") mouse device was detected
on the i8042 auxiliary port (not a problem unless this type of mouse really is connected).”
• Information: <Service Control Manager> “The following boot-start or system-start service
failed to load: i8042prt”.
Other Messages
Since there are no PS/2 ports on a ProLiant BL10e server blade (unless the Diagnostic Adapter is
attached), the i8042prt service will fail. I8042prt is the service that drives the PS/2 ports. When
the i8042prt service fails, a dialog is presented which states the following:
• <Service Control Manager> “At least one service or driver failed to load during system
start up. Use Event Viewer to examine the event log for details”.
If the event log message states that the only failing service is i8042prt, and no PS/2 keyboard or
mouse is attached, then this dialog is reporting a benign error.
Microsoft Windows .NET Server Issues
Device Manager Alerts
Microsoft Windows .NET does not report alerts in Device Manager due to missing keyboard or
mouse, as running in headless mode is supported by Microsoft Windows .NET. Servers without
parallel (LPT) ports may still show an alert on the following device:
• Parport – This can be ignored on servers without parallel (LPT) ports.
Event Log Messages
For the same reasons described above under Microsoft Windows 2000 issues, missing hardware
(such as keyboard and mouse) generate an event log message in Windows .NET as well. On a
server running Microsoft Windows .NET Server (as of Beta 3), the following event log message is
the result of missing keyboard and mouse:
• Error: <i8042prt> " Exceeded the allowable number of retries (configurable via the
registry) on device."