EPS 2011-04

6-10

Troubleshooting

HP Customer Support Services

Testing Cabling

EPS or RPS cables that fail to provide a link or provide an unreliable link

between the unit and the connected device may be faulty. To verify your cable,

try using it to connect to a device that is known to operate correctly or try

using a different port. If the problem persists, replace it with another cable.

HP Customer Support Services

If you are still having trouble with the RPS/EPS power supply, Hewlett-

Packard offers support 24 hours a day, seven days a week through a number

of automated electronic services. The HP networking Web site, www.hp.com/

networking/support provides up-to-date support information.

Additionally, your HP-authorized network reseller can provide you with assis-

tance, both with services they offer and with services offered by HP.