Hardware Reference Guide HP Pro 3000 Series Small Form Factor Business PCs
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Book This guide provides basic information for upgrading these computer models. The model illustrated in this guide may look different than your computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Book
Table of contents Hardware Upgrades Warnings and Cautions ........................................................................................................................ 1 Additional Information ........................................................................................................................... 1 Removing the Computer Access Panel ................................................................................................ 2 Replacing the Computer Access Panel ............
Cleaning ............................................................................................................................. 39 Safety ................................................................................................................................. 39 Shipping Preparation .......................................................................................................................... 39 Index .................................................................................
Hardware Upgrades Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire: Disconnect the power cord from the wall outlet and allow the internal system components to cool before touching. Disconnect the RJ-11 cable to the equipment before removing the enclosure.
Removing the Computer Access Panel 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as diskettes or compact discs, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and the computer, and disconnect any external devices.
Replacing the Computer Access Panel Place the access panel on the chassis with about 1.3 cm (1/2 inch) of the panel hanging off the back of the chassis and slide it into place (1). Tighten the thumbscrews that secure the access panel to the chassis (2).
Removing the Front Bezel 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as diskettes or compact discs, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
2. While facing the inside of the front bezel, press the two retaining tabs on the right towards the outer edge of the bezel (1) and pull the bezel blank inwards to remove it (2). Figure 4 Removing a Bezel Blank Replacing the Front Bezel To replace the front bezel, insert the three hooks on the bottom of the bezel into the rectangular holes on the chassis (1) then rotate the bezel into place so that the catches on the three tabs on the top of the bezel snap into place on the chassis (2).
Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 8GB of memory.
3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices. CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
8. Open both latches of the memory module socket (1), and insert the memory module into the socket (2). NOTE: On HP Pro 3000 systems with Intel processors, populate the DIMM sockets in the following order: DIMM1, DIMM3, DIMM2, then DIMM4. On HP Pro 3000 systems with AMD processors, populate the DIMM sockets in the following order: DIMM1, DIMM2, DIMM3, then DIMM4 Figure 7 Installing a DIMM NOTE: A memory module can be installed in only one way.
11. Push in the latch holding the drive cage upright (1) and lower the drive cage all the way down (2). Figure 8 Lowering the Drive Cage 12. Replace the computer access panel. 13. Reconnect the power cord and any external devices, then turn on the computer. The computer should automatically recognize the additional memory when you turn on the computer. 14. Lock any security devices that were disengaged when the access panel was removed.
Removing or Installing an Expansion Card Depending on the model, the computer may include PCI Express x1 expansion slots, PCI Express x16 expansion slots, and standard PCI expansion slots. NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 expansion slot. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as diskettes or compact discs, from the computer. 3.
NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. a. If you are installing an expansion card in a vacant socket, you must use a flatblade screwdriver to pry out the metal shield on the rear panel that covers the expansion slot. Be sure to remove the appropriate shield for the expansion card you are installing. Figure 10 Removing an Expansion Slot Cover b.
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Be sure not to scrape the card against the other components. Figure 12 Removing a PCI Express x16 Expansion Card 9. Store the removed card in anti-static packaging. 10. If you are not installing a new expansion card, install an expansion slot cover to close the open slot.
11. To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board. Figure 13 Installing an Expansion Card NOTE: When installing an expansion card, press firmly on the card so that the whole connector seats properly in the expansion card slot. 12.
15. Reconnect the power cord and any external devices, then turn on the computer. 16. Lock any security devices that were disengaged when the access panel was removed. 17. Reconfigure the computer, if necessary. Refer to the Computer Setup (F10) Utility Guide for instructions on using Computer Setup. Drive Positions NOTE: Your computer model may look different than the model shown below. Diskette drives are only available on some models. Figure 15 Drive Positions 1 3.
Installing Additional Drives When installing additional drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board. ● Connect the SATA optical drive to the white SATA connector on the system board. ● The system does not support Parallel ATA (PATA) optical drives or PATA hard drives. ● If needed, HP has provided extra drive retainer screws on the front of the chassis under the hard drive cage.
Removing an Optical Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. To remove an optical drive: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as diskettes or compact discs, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
7. Rotate the drive cage all the way up. Figure 18 Rotating the Drive Cage Up 8. Remove the two retainer screws that secure the drive to the bay (1) then slide the drive forward and out of the bay (2). Figure 19 Removing a 5.
Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as diskettes or compact discs, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
9. Align the guide screw on the drive with the slot on the chassis. Slide the optical drive into the drive bay until the two screw holes on the right side of the drive line up with the two screw holes on the right side of the drive cage (1). 10. Secure the optical drive by fastening two retainer screws through the holes in the right side of the drive cage into the corresponding holes in the right side of the optical drive (2).
13. Connect the power cable (1) and data cable (2) to the rear of the optical drive. Figure 24 Connecting the Power and Data Cables 14. Replace the front bezel and access panel. 15. Reconnect the power cord and turn on the computer. 16. Lock any security devices that were disengaged when the access panel was removed. The system automatically recognizes the drive and reconfigures the computer. Removing an External 3.
7. Rotate the drive cage all the way up. Figure 25 Rotating the Drive Cage Up 8. Remove the two retainer screws that secure the drive to the bay (1) then slide the drive forward and out of the bay (2). Figure 26 Removing a 3.
Installing a Drive into the 3.5-inch External Drive Bay 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as diskettes or compact discs, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
10. Slide the drive into the drive bay (1) until the two screw holes on the left side of the drive line up with the two screw holes on the left side of the drive cage. Secure drive by fastening two retainer screws through the holes in the left side of the drive cage into the corresponding holes in the left side of the drive (2). Figure 28 Installing a 3.
12. Connect the appropriate drive cables: a. If installing a diskette drive (available on some models only), connect the power and data cables to the rear of the drive and connect the other end of the data cable to the connector on the system board. b. If installing a media card reader, connect the USB cable from the media card reader to the USB connector on the system board. 13. Replace the front bezel and access panel. 14. Reconnect the power cord and turn on the computer. 15.
7. Rotate the drive cage all the way up. Figure 31 Rotating the Drive Cage Up 8. Remove the two retainer screws that secure the drive to the bay (1) then slide the drive back and out of the bay (2).
Installing an Internal 3.5-inch Hard Drive 1. Follow the steps in Removing an Internal 3.5-inch Hard Drive on page 24 to remove the old hard drive. 2. Install the guide screw in the middle hole on the right side of the drive. NOTE: When replacing a hard drive, remove the guide screws from the old drive for use with the new drive. Figure 33 Installing the Guide Screw in the Hard Drive 3. Align the guide screw on the drive with the slot on the chassis.
5. Push in the latch holding the drive cage upright and lower the drive cage all the way down. Figure 35 Lowering the Drive Cage 6. Connect the power cable (1) and data cable (2) to the back of the hard drive. Figure 36 Connecting the Hard Drive Cables CAUTION: Never crease or bend a SATA data cable tighter than a 30 mm (1.18 in) radius. A sharp bend can break the internal wires. 7. Replace the access panel and front bezel. 8.
Battery Replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and burns if the battery is not handled properly. To reduce the risk of personal injury: Do not attempt to recharge the battery.
Type 1 a. Lift the battery out of its holder. Figure 37 Removing a Coin Cell Battery (Type 1) b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out (1). b.
b. Insert the new battery and position the clip back into place. Figure 39 Removing a Coin Cell Battery (Type 3) NOTE: After the battery has been replaced, use the following steps to complete this procedure. 8. Replace the computer access panel. 9. Plug in the computer and turn on power to the computer. 10. Reset the date and time, your passwords, and any special system setups using Computer Setup. 11. Lock any security devices that were disengaged when the access panel was removed.
HP/Kensington MicroSaver Security Cable Lock Figure 40 Installing a Cable Lock Padlock Figure 41 Installing a Padlock Installing a Security Lock 31
HP Business PC Security Lock 1. Fasten the security cable by looping it around a stationary object. Figure 42 Securing the Cable to a Fixed Object 2. Thread the keyboard and mouse cables through the lock.
3. Remove the left screw that secures the computer access panel to the chassis and screw the lock to the chassis using the screw provided. Figure 44 Attaching the Lock to the Chassis 4. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock.
Hood Sensor If the access panel is removed while there is still power to the computer, the hood sensor will cause the system to stop and display the Error 912 message after system reboot and will beep 5 times for 5 seconds. If the alarm sounds, close the access panel, tighten the thumbscrew, then reboot the system. The system will enter the operating system successfully. If the error message persists, press the F10 key immediately when the HP Logo screen is displayed to enter the Computer Setup menu.
Port Cover To install the port cover, slide the bottom half of the cover onto the chassis (1), then slide the top half of the cover onto the chassis at an angle (2) then rotate the top half down onto the bottom half (3). Ensure that the cables coming out of the rear of the computer are routed through the holes in the port cover.
HP Chassis Security Kit An optional HP Chassis Security Kit prevents computer components from being removed through an open optical drive bay.
A Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
B Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor: 38 ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow.
Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the power. If you operate the unit immediately, it may malfunction while reading.
Index A access panel removing 2 replacing 3 B battery replacement 28 bezel blank, removing 4 C chassis security kit 36 computer operating guidelines 38 connecting drive cables 15 D DIMMs.