User Guide

Solution Check the DNS settings, then try the task again later.

Connection lost to HP Photosmart Share service

Cause The DNS server is not responding or the network is down.

Solution Try the task again later.

HP Photosmart Share storage limit exceeded

Cause The job you were sending failed because you are using all of your

allotted disk space on the HP Photosmart Share server.

Solution Older files are automatically deleted from your account. This error will

go away in a few days or weeks.

Tip You can also manually remove files from the HP Photosmart Share

server. For more information, see the HP Photosmart Share service online

help.

Cause The computer failed to log in to the HP Photosmart Share service.

Solution Try again later.

If you still cannot log in, try setting up HP Photosmart Share on the HP Wireless

Dock Base again.

HP Photosmart Share service discontinued

Cause The HP Photosmart Share service has been discontinued.

Solution The service has been discontinued. If you have any questions, contact

HP Support.

HP Photosmart Share service is temporarily unavailable

Cause The HP Photosmart Share service is currently down for maintenance.

Solution Try connecting again later.

Memory card and front USB port troubleshooting

Use this section to solve these memory card and front USB port problems:

● My memory card no longer works in my digital camera

● The HP Wireless Dock Base does not read the digital camera or memory card

● You insert a memory card into a networked HP Wireless Dock Base, but iPhoto

does not see it.

User Guide