User Guide

Solution When an Ethernet cable is plugged into theHP Wireless Dock Base,

the wireless radio turns off. Unplug the Ethernet cable.

Weak signal

Cause The access point is too far away or there is interference.

Solution In order to establish a good signal between the HP Wireless Dock

Base and access point, you might have to experiment a bit. Assuming the

equipment is functioning properly, try doing the following things separately or in

combination:

● If there is a long distance between your computer or access point and the

HP Wireless Dock Base, move them closer together.

● If there are metal objects (such as a metal bookcase or refrigerator) in the

transmission path, clear the path between the HP Wireless Dock Base and

the computer or access point.

● If a cordless telephone, microwave, or other device that emits radio signals

transmitting at 2.4 GHz is nearby, move it farther away to reduce radio

interference.

Error message: Cannot connect to network

Cause The equipment is not turned on.

Solution Turn on the networked devices, such as the access point for an

infrastructure network, or the computer for an ad hoc network. For more

information on how to turn on the access point, see the documentation that came

with your access point.

Cause The HP Wireless Dock Base is not receiving a signal.

Solution Move the access point and the HP Wireless Dock Base closer

together. Then run the HP Wireless Dock Base Wireless Setup Wizard again.

Cause You have entered the SSID incorrectly.

Solution Enter the SSID correctly. Remember that the SSID is case-sensitive.

Cause You have entered the WEP key incorrectly.

Solution Enter the WEP key correctly. Remember that the WEP key is case-

sensitive.

Cause MAC filtering is enabled on your access point.

Solution Keep MAC filtering enabled, but change the settings to allow the

access point to communicate with the HP Wireless Dock Base.

Chapter 6

HP Photosmart 6222 Wireless Dock Base