HP Photosmart 5510 series
1 HP Photosmart 5510 series Help......................................................................................................................................3 2 Get to know the HP Photosmart Printer parts..........................................................................................................................................................................5 Control panel features......................................................................................................
Contents 2
HP Photosmart 5510 series Help For information about the HP Photosmart, see: • • • • • • • • Get to know the HP Photosmart on page 5 How do I? on page 7 Print on page 9 Copy and scan on page 15 Work with cartridges on page 19 Connectivity on page 25 Technical information on page 37 Solve a problem on page 29 HP Photosmart 5510 series Help 1 HP Photosmart 5510 series Help 3
Chapter 1 HP Photosmart 5510 series Help 4 HP Photosmart 5510 series Help
2 Get to know the HP Photosmart • • Printer parts Control panel features Printer parts Front and top views of the HP Photosmart Get to know the HP Photosmart • • 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo light 4 Memory card slot 5 Memory card door 6 Paper-width guide 7 Paper tray 8 Paper tray extender (also referred to as the tray extender) 9 On button 10 ePrint button 11 Wireless button 12 Glass 13 Lid-backing 14 Lid 15 Cartridge
Chapter 2 20 Rear USB port 21 Power connection. Use only the power cord supplied by HP. Control panel features Touch the directional keys to navigate between two home screens. Control panel features Get to know the HP Photosmart 6 1 Home: Returns to the Home screen, the screen that is displayed when you first turn on the printer. 2 Help: On the Home screen, shows all Help topics. On another screen, shows information or animation on the display to assist in the current operation.
How do I? This section contains links to commonly performed tasks, such as managing apps, scanning, and making copies.
Chapter 3 How do I? 8 How do I?
4 Print Print photos from a memory card on page 9 Print from anywhere on page 11 Manage apps on page 12 Related topics • Load media on page 10 Tips for print success on page 13 Print photos from a memory card To print photos from a memory card 1. Load photo paper into the paper tray. 2. Make sure the paper tray extender is open. 3. Insert a memory card into the memory card slot. From the Home screen, touch Photo to display the Photo menu. On the Photo menu, touch View & Print to display photos.
Chapter 4 Load media ▲ Do one of the following: Load small-size paper a. Pull out the paper tray, slide the paper-width guides outward, and then remove any other media previously loaded. b. Load paper. ❑ Insert a stack of photo paper into the paper tray with short edge forward and print side down. ❑ Slide photo paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you.
b. Load paper. ❑ Insert a stack of paper into paper tray with short edge forward and print side down. ❑ Slide paper forward until it stops. ❑ Slide paper-width guides inward until they stop at the edges of paper. ❑ Open the paper tray extender. HP’s free ePrint service provides an easy way to print from email, anywhere and anytime. Just forward an email to your printer's email address from your computer or mobile device, and both the email message and recognized attachments will print.
Chapter 4 Your printer is protected To help prevent unauthorized email, HP assigns a random email address to your printer and never publicizes this address. ePrint also provides industry-standard spam filtering and transforms email and attachments to a printonly format to reduce the threat of virus or other harmful content. However, the ePrint service does not filter emails based on content, so it cannot prevent objectionable or copyrighted material from being printed.
To manage apps 1. Add apps a. From the Home screen, touch Apps, and then touch the Get More icon. b. Touch an app icon that you want to add. c. Touch Add to confirm. 2. Remove apps a. From the Home screen, touch Apps, and then touch the Get More icon. b. Touch one or more apps icons to select the apps that you want to remove. c. Touch Yes to confirm. Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/ ePrintCenter.
Chapter 4 Print 14 Print
Copy and scan • • • Copy text or mixed documents Scan to a computer or memory card Tips for copy and scan success Copy and scan 5 Copy text or mixed documents ▲ Do one of the following: Make a black and white copy a. Load paper. ❑ Load full-size paper in the paper tray. ❑ Make sure the paper tray extender is open. b. Load original. ❑ Lift lid on the product. TIP: To make copies of thick originals, such as books, you can remove the lid.
Chapter 5 Copy and scan ❑ Close lid. c. Specify number of copies and settings. ❑ From the Home screen, touch Copy, and then touch Black. ❑ Touch Settings to specify paper size, paper type, quality, or other settings. ❑ Touch directional buttons to change the number of copies. d. Start copy. ❑ Touch Start. Make a color copy a. Load paper. ❑ Load full-size paper in the paper tray. ❑ Make sure the paper tray extender is open. b. Load original. ❑ Lift lid on the product.
Copy and scan ❑ Close lid. c. Select Copy. ❑ From the Home screen, touch Copy, and then touch Color. ❑ Touch Settings to specify paper size, paper type, quality, or other settings. ❑ Touch directional buttons to change the number of copies. d. Start copy. ❑ Touch Start. Related topics • Tips for copy and scan success on page 18 Scan to a computer or memory card You can start a scan to a computer either from the printer display or from the printer software on your computer.
Chapter 5 Copy and scan c. Close lid. 2. To scan to a memory card, insert a memory card in the memory card slot. If you want to scan to a computer, make sure the printer is connected to your computer on a wireless network or through a USB cable. 3. Start scan. a. From the Home screen, touch Scan. b. Select the destination by touching either Computer or Memory Card. To scan to a computer, select the computer, and then select a scan type to start the scan.
Work with cartridges • • • • • • • • Check the estimated ink levels Clean printhead automatically Clean ink smear Replace the cartridges Align printer Order ink supplies Cartridge warranty information Tips for working with cartridges Work with cartridges 6 Check the estimated ink levels From the Home screen, touch the right directional key, and then touch the Ink icon to display the estimated ink levels.
Chapter 6 To clean ink smear from the printer display 1. From the Home screen, touch the right directional key. Touch the Setup icon, and then touch Tools. 2. On the Tools menu, touch the down arrow to scroll through the options, and then touch Clean Ink Smear. Related topics • Order ink supplies on page 22 Tips for working with cartridges on page 23 Replace the cartridges Work with cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open the cartridge access door.
Work with cartridges b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, then slide cartridge into slot until it clicks into place. d. Close the cartridge access door. Related topics • Order ink supplies on page 22 Tips for working with cartridges on page 23 Align printer After you insert new cartridges, align the printer for best print quality. You can align printer either from the printer display or from the printer software.
Chapter 6 To align printer from the printer display 1. From the Home screen, touch the right directional key. Touch the Setup icon, and then touch Tools. 2. On the Tools menu, touch the down arrow to scroll through the options, and then touch Align Printer. 3. Follow the instruction on the screen. To align printer from the printer software Do one of the following according to the operating system you are using. Work with cartridges 1. On Windows: a.
Tips for working with cartridges Use the following tips to work with cartridges: • • • • • • Use the correct cartridges for your printer. For a list of compatible cartridges, see the printed documentation that came with the printer. Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot. Make sure all cartridges snap down into place. After you insert new cartridges, align the printer for best print quality.
Chapter 6 Work with cartridges 24 Work with cartridges
7 Connectivity • • • • • • Add the HP Photosmart to a network Change from a USB connection to a wireless network Connect a new printer Change network settings Tips for setting up and using a networked printer Advanced printer management tools (for networked printers) Add the HP Photosmart to a network • • WiFi Protected Setup (WPS) on page 25 Wireless with a router (infrastructure network) on page 26 WiFi Protected Setup (WPS) To connect the HP Photosmart to a wireless network using WiFi Protected Setu
Chapter 7 Use PIN method a. Select setup method. Make sure your WPS-enabled wireless router supports PIN method. ❑ From the Home screen, touch the right directional key, and then touch the Wireless icon. ❑ Touch WiFi Protected Setup. ❑ Touch PIN Setup. b. Set up wireless connection. ❑ Touch Start. ❑ Turn on wireless radio if it is off. NOTE: The product begins a timer for approximately five minutes in which the PIN needs to be entered on the networking device. ❑ Touch OK. c. Install software.
To change from a USB connection to a wireless network Do one of the following according to your operating system. 1. On Windows: a. From the Start menu on your computer, click All Programs, and then click HP. b. Click HP Photosmart 5510 series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to wireless. c. Follow the instructions on the screen. 2. On Mac: a. From the Home screen on the printer display, touch the right directional key. b.
Chapter 7 • • • • • • If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer. Learn more about configuring your network and the printer for wireless printing. Click here to go online for more information. Learn how to find your network security settings. Click here to go online for more information.
8 Solve a problem • • • • • • • Get more help Register your printer Clear paper jam Solve print problem Solve copy and scan problem Solve networking problem HP support by phone Get more help You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed. Click here to go online for more information.
Chapter 8 3. Remove jammed paper. 4. Close the paper path cover. 5. Close the cartridge access door. 6. Try printing again. If the above solutions do not resolve the problem, click here for more online troubleshooting. Solve a problem Clear carriage jam Remove any objects, such as paper, that are blocking the print carriage. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer.
If print quality is not acceptable, try the following to improve print quality: • • • Use printer status and print quality report to diagnose printer and print quality issues. From the Home screen, touch the right directional key, touch Setup, and then touch Tools. Touch the down arrow to scroll through options, and then touch Printer Status Report or Print Quality Report. Click here to go online for more information If printouts show misaligned colors or lines, try aligning printer.
Chapter 8 Placing a call Call HP support while you are in front of the computer and the product.
Click here to go online for more information. Printhead failure The printhead in this product has failed. Contact HP support for help. Click here to go online for more information. Printer failure If you have already turned the printer off and then on, and this does not solve your problem, contact HP support for help. Solve a problem Click here to go online for more information. Ink cartridge problem To solve ink cartridge problem 1. Try removing and reinserting the cartridges.
Chapter 8 Wait for the print carriage to move to the ink label part of the product. c. Press tab on the cartridge indicated in the error message, then remove it from slot. d. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts Solve a problem e.
SETUP cartridges When you first set up the printer, you must install the cartridges that shipped in the box with the printer. These cartridges are labeled SETUP, and they calibrate your printer before the first print job. Failure to install the SETUP cartridges during the initial product setup causes an error. If you installed a set of regular cartridges, remove them and install the SETUP cartridges to complete printer setup. After printer setup is complete, the printer can use regular cartridges.
Chapter 8 Solve a problem 36 Solve a problem
9 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart.
Chapter 9 To disable the usage information function 1. From the Home screen, touch the right directional key, and then touch the Setup icon. 2. Touch Preferences. 3. Touch Cartridge Chip Info, and then touch OK. NOTE: 1 To re-enable the usage information function, restore the factory defaults. NOTE: 2 You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Chapter 9 Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment.
Technical information Disposal of waste equipment by users in private households in the European Union Environmental product stewardship program 41
Chapter 9 Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
Technical information EU battery directive Set the Energy Save mode When you turn off the HP Photosmart product, it goes into the Energy Save mode by default. This makes the product more energy efficient, but also means it can take longer than expected to turn the product on. Additionally, when turned off the Energy Save mode, the HP Photosmart product might not be able to complete some automated maintenance tasks.
Chapter 9 To set the Energy Save mode time or turn off the Energy Save mode 1. From the Home screen, touch the right directional key, and then touch the Setup icon. 2. Touch Preferences. 3. Touch the down arrow to scroll through the options, and then touch Energy Save Mode. 4. Touch After 5 minutes or Off. Auto Power-Off Auto Power-Off is automatically enabled by default when you turn on the printer.
FCC statement Technical information VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Regulatory notices 45
Chapter 9 European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • • • Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • • • • Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan Exposure to radio frequency radiation Notice to users in Brazil Technical information Notice to users in Canada Regulatory wireless statements 47
Chapter 9 Notice to users in Taiwan Technical information 48 Technical information
Index W after the support period 32 warranty 32 Index A B buttons, control panel 6 C control panel buttons 6 features 6 copy specifications 38 customer support warranty 32 E environment Environmental product stewardship program 39 environmental specifications 38 I interface card 25, 26 N network interface card 25, 26 P phone support 31 phone support period period for support 31 print specifications 38 R recycle ink cartridges 40 regulatory notices regulatory model identification number 44 wireless
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