9.3 HP Pay per use Utility Meter II Software Installation and Configuration Guide (July 2011)

1.7 Installation and Support Services
The installation of the Utility Meter software cannot be performed by the customer. An installation service
(HP part number HA113A1 Option 57B for PPU or HA113A1 Option 57U for URS) is required for Utility
Meter software installation. An HP Services representative installs the Utility Meter software by using the
Service Delivery Guide (SDG) and the HP Pay per use Utility Meter II Software Installation and Configuration
Guide (this guide). For details of installing the Utility Meter software, see Chapter 2: “Installing and Configuring
the Utility Meter Software”.
Hardware maintenance is covered by the standard warranty that comes with the HP ProLiant DL 320 server.
If maintenance is needed, open a software support call at the local country's HP Response Center.
1.8 Utility Pricing Solutions Web Portal
HP maintains a Web portal that displays the usage data for Utility Pricing Solutions (UPS) resources under
a PPU or URS contract. The UPS Web portal is located at: http://www.hp.com/go/payperuse. The Web
portal uses the standard HP Passport single sign-in process. If you do not have a Passport ID, please click
the Register link. If you have an existing Passport ID, please click the Sign-in link. Registration to the portal
is free. The UPS Web portal provides usage information for the following UPS programs:
• Instant Capacity (iCAP)
• Pay per use (PPU)
• Utility Ready Storage (URS)
Viewing the usage of a UPS resource on the portal is secure because a unique identifier is required to register
a PPU server or URS disk array. The unique identifier for a PPU WBEM Partition/Server can be found in the
PPUOA usage report in the <ComplexUUID> tag or by running the getconf CS_MACHINE_IDENT
command on the partitioned system. For URS, the disk array's serial number, meter ID (available on GUI or
through the umadmin info command), and product ID are required. Additionally, a customer may request
that their PPU or URS usage data not be viewable from the UPS Web portal.
1.9 Usage Data Transport to HP
Usage data flows from UPS resources (server partitions and disk arrays) to the Utility Meter. HP’s PPU metering
system is designed with the customer’s security and confidentiality foremost in mind. The Utility Meter encrypts
the data before transmission to HP. Usage data flows unidirectionally from the Utility Meter to HP. No data,
invoices, or other potentially sensitive information ever flows from HP into your Utility Meter or PPU partitions
or URS devices.
The Utility Meter can be configured with either of the following data transport methods:
• HTTPS – HTTPS is the default data transport between the Utility Meter and HP. SSL encryption, using a
1024-bit key, is used to ensure data privacy. The HTTPS connection to HP can be through a proxy
server if the customer’s network does not permit direct HTTPS connections to the Internet. HTTPS is the
recommended data transport between the Utility Meter and HP. Traffic between the Utility Meter and
HP is only initiated from the Utility Meter side, never from the HP side.
• email (SMTP) – Customers can also choose to transport data using encrypted email. The email data
transport is unidirectional – it only transmits usage data from the Utility Meter to HP. The Utility Meter
does not receive any email from HP. A disadvantage of this data transport method is the absence of
a “closed-loop” receipt after the information has been successfully transmitted to HP.
CAUTION: The datagram nature of email does not verify that usage data has reached HP. Consequently,
there is no retransmission mechanism to recover from transmission failures like there is with HTTPS.
Consequently, using the email transport can result in lost usage data.
The frequency of usage reports sent from the Utility Meter to HP are:
• For PPU: 48 times per day per partition
• For URS: 12 times per day per disk array
14 Introduction