8.16 HP Utility Meter User's Guide (June 2010)

If you are having trouble with the connection test passing, ensure that port 443 on the customer’s firewall
is open for traffic between the IP address of the Utility Meter and the host gnome.hprsn.com, which
currently has an IP address of 15.217.96.63. Use nslookup to verify that this IP address is still
correct for gnome.hprsn.com.
If the connection tests do not pass, you might have a networking problem. For troubleshooting
information, see Chapter 5: “Troubleshooting the Utility Meter” or contact your local HP representative.
• Method 2
On the Utility Meter, log in as root.1.
2. Execute the following sendmail command:
# su umeter –c `echo date` | sendmail –v email_address
Specify an email_address of an HP person. You should see output that is similar to the following
display:
e-mail_address... Connecting to [127.0.0.1] via relay...
220 hostname.domain.com ESMTP Sendmail 8.12.8/8.11.6; Mon, 14 Dec 2006 11:35:20 -0500
>>> EHLO hostname.domain.com
250-hostname.domain.com Hello localhost [127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE
250-DSN
250-ETRN
250-AUTH GSSAPI
250-DELIVERBY
250 HELP
>>> MAIL From: AUTH=e-mail_address
250 2.1.0 < e-mail_address >... Sender ok
>>> RCPT To:< e-mail_address >
>>> DATA
250 2.1.5 < e-mail_address >... Recipient ok
354 Enter mail, end with "." on a line by itself
>>> .
250 2.0.0 h6EGZKFd018880 Message accepted for delivery
e-mail_address... Sent (h6EGZKFd018880 Message accepted for delivery)
Closing connection to [127.0.0.1]
>>> QUIT
221 2.0.0 hostname.domain.com closing connection
3. Wait for the email to arrive. The email comes from umeter@your_company.com, has a blank
Subject line, and contains a timestamp from the Utility Meter in the body of the email message.
If the email arrives, then email to HP is configured correctly on the Utility Meter and the test is
successful.
If the email does not arrive, continue with the following steps.
4. Inspect the mail queue:
# /usr/bin/mailq
Mail Queue (1 request)
--Q-ID-- --Size-- -----Q-Time----- ------------Sender/Recipient------------
BAA08723* 1060 Mon Sep 18 01:01 root
[e-mail] (Beta Alpha)
[e-mail] (One Two)
4.4 Verifying Connectivity from the Utility Meter to HP 81