8.15 HP Utility Meter User's Guide (January 2010)

Table Of Contents
# Target: mysystem:/
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# T2805AA 8.15 HP Utility Pricing Metering Software
T2805AA.UPS-Meter 8.15 HP Utility Pricing Metering Software
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To verify the hostname for the Utility Meter, run the uname command:
# /usr/bin/uname -a
HP-UX mysystem B.11.31 U ia64 4049074141 unlimited-user license
In this example, mysystem is the hostname.
To check the status of the Utility Meter software, log in as root and execute the following command:
# /sbin/init.d/umeter status
Status:
tnameserv...running, pid=4737, responding
das_SERVER...running, pid=4745, collecting
transporter...running, pid=4760
monitor...running, pid=1982
wbem...running
http...running
The pid number will differ in your case. You should see output similar to the above. If not, restart the
Utility Meter processes in the following way:
# /sbin/init.d/umeter stop
# /sbin/init.d/umeter start
Execute the swverify command to make sure the Utility Meter software was installed properly:
NOTE: The following command is for PPU installations. For URS installations, replace “T2805AA
with “T5462A.
# /usr/sbin/swverify T2805AA
Inspect the following Utility Meter log files for such terms as ERROR, FAILURE, WARNING:
/var/opt/meter/exceptions/_eventLog.txt
/var/opt/meter/exceptions/_exceptionLog.txt
/var/opt/meter/log/YYYY_MM.sender
/var/opt/meter/log/das_SERVER.log
To reinstall the Utility Meter software, see Chapter 2: “Installing and Configuring the Utility Meter Software”.
5.3 Troubleshooting a Device
The most prominent reason why HP does not receive usage data from a Utility Meter is because the file-transfer
connection between the Utility Meter and HP is broken. This broken connection is apparent if there is a large
amount of usage reports in the directory: /var/opt/meter/out. This directory should not contain many
usage report files, if any.
The following sections contain troubleshooting information for storage and WBEM Partitions/Servers:
Section 5.3.1: “Troubleshooting a Storage Device
Section 5.3.2: “Troubleshooting a WBEM Device
5.3 Troubleshooting a Device 91