8.15 HP Utility Meter User's Guide (January 2010)

On the Utility Meter, log in as root.1.
2. Execute the ConnectionTest command:
# /opt/meter/bin/ConnectionTest
A successful test displays the following output:
ConnectionTest: Testing email connectivity to HP.
Please enter the email address where HP will send an email when
the email connectivity between the Utility Meter and HP is successful:
[e-mail]
Sending completed!
The time it takes for this email to arrive depends on the number of
hops the email has to take from HP to its destination and the delay
on forwarding the email at each hop. The total delay is usually just a
few minutes but can be up to an hour or more.
If you receive this output, then the connection from the Utility Meter to HP is operational.
If you do not see the “Sending completed!” message:
a. Open a Web browser.
b. Go to the HP UPS receiver Web server at: https://gnome.hprsn.com/index.html
You should see a “ERROR: missing header information” message. If you do not
see this message, execute the following traceroute command to see how far the connection
goes:
# /usr/contrib/bin/traceroute gnome.hprsn.com
If you are having trouble with the connection test passing, ensure that port 443 on the customer’s firewall
is open for traffic between the IP address of the Utility Meter and the host gnome.hprsn.com, which
currently has an IP address of 15.217.96.63. gnome.hprsn.com is the host that receives usage
reports.
If the connection tests do not pass, you might have a networking problem. For troubleshooting
information, see Chapter 5: “Troubleshooting the Utility Meter”. For difficult networking problems,
contact your local HP representative.
• Method 2
On the Utility Meter, log in as root.1.
2. Execute the following sendmail command:
# /usr/bin/su umeter –c `/usr/bin/echo date` | /usr/sbin/sendmail –v
email_address
Specify an email_address of an HP person. You should see output that is similar to the following
display:
e-mail_address... Connecting to [127.0.0.1] via relay...
220 hostname.domain.com ESMTP Sendmail 8.12.8/8.11.6; Mon, 14 Dec 2006 11:35:20 -0500
>>> EHLO hostname.domain.com
250-hostname.domain.com Hello localhost [127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE
250-DSN
250-ETRN
250-AUTH GSSAPI
250-DELIVERBY
250 HELP
>>> MAIL From: AUTH=e-mail_address
250 2.1.0 < e-mail_address >... Sender ok
4.4 Verifying Connectivity from the Utility Meter to HP 77