8.15 HP Utility Meter User's Guide (January 2010)
Table Of Contents
- HP Utility Meter User's Guide for version 8.15
- Table of Contents
- About This Document
- 1 Introduction
- 2 Installing and Configuring the Utility Meter Software
- 2.1 Overview
- 2.2 Skills Required
- 2.3 Before Going to the Customer Site
- 2.4 Configuring the HP-UX System Parameters
- 2.5 Obtaining and Installing the Utility Meter Software
- 2.6 Configuring the Utility Meter Parameters
- 2.7 URS XP Only – Installing the CV XP AE CLI Software
- 2.8 URS EVA Only – Installing the CV EVA SSSU Software
- 2.9 URS HP/Brocade SAN Switch Only – Installing the SMI-S Agent Software
- 2.10 URS Cisco SAN Switch Only – Enabling the CIM Server
- 2.11 Email Hostname Masquerading
- 2.12 Configuring PPU Partitions and URS Devices
- 2.13 Verifying the Utility Meter Operation
- 2.14 Completing the Utility Meter Installation and Configuration
- 2.15 Upgrading the Utility Meter Software to Version 8.15
- 3 Performing Utility Meter Tasks
- 4 Verifying Utility Meter Operation
- 4.1 Verifying the Utility Meter Hardware is Operational
- 4.2 Verifying the Utility Meter Software is Operational
- 4.3 Verifying the CIM Server Software Is Operational
- 4.4 Verifying Connectivity from the Utility Meter to HP
- 4.5 Verifying the Data Acquisition Server is Running
- 4.6 Verifying the Utility Meter Data Transport Method
- 4.7 Verifying a PPU Partition
- 4.8 Verifying a Storage Device
- 4.8.1 Verifying a Device is Configured in the Utility Meter
- 4.8.2 Verifying a Device is Connected to the Utility Meter
- 4.8.3 Verifying the Connection from the Utility Meter to HP
- 4.8.4 XP Only – Verifying the Correct Version of CV XP AE CLI is Installed
- 4.8.5 EVA Only – Verifying the Correct Version of CV EVA SSSU is Installed
- 4.9 Verifying a SAN Device
- 5 Troubleshooting the Utility Meter
- A Site Preparation Form for Pay Per Use
- B Site Preparation Form for Utility Ready Storage
- C Data Fields Sent from the Utility Meter to HP
- Glossary
- Index
4.4 Verifying Connectivity from the Utility Meter to HP
The Utility Meter's data transfer method to HP was configured in the initial Utility Meter installation and
configuration. For details of verifying which data transfer method was configured, see Section 4.6: “Verifying
the Utility Meter Data Transport Method”. The following sections explain how to test these connections.
• Section 4.4.1: “Data Transfer by HTTPS”
• Section 4.4.2: “Data Transfer by email”
4.4.1 Data Transfer by HTTPS
If the Utility Meter is configured to use HTTPS as the data transport method, use the following procedure to
verify that HTTPS is correctly configured and that the connection from the Utility Meter to HP is operational:
1. On the Utility Meter, log in as root.
2. Execute the ConnectionTest command:
# /opt/meter/bin/ConnectionTest
A successful test displays the following output:
Connection Test: Testing the connection to the Receiver Web application
server at HP Test passed!
If you receive this output, then the connection from the Utility Meter to HP is operational.
If you do not see the “Test passed!” message:
a. Open a Web browser.
b. Go to the HP UPS receiver Web server at: https://gnome.hprsn.com/index.html
You should see a “ERROR: missing header information” message. If you do not see this
message, execute the following traceroute command to see how far the connection goes:
# /usr/contrib/bin/traceroute gnome.hprsn.com
If you are having trouble with the connection test passing, ensure that port 443 on the customer’s firewall
is open for traffic between the IP address of the Utility Meter and the host gnome.hprsn.com, which
currently has an IP address of 15.217.96.63. gnome.hprsn.com is the host that receives usage reports.
If the connection tests do not pass, you might have a networking problem. For troubleshooting information,
see Chapter 5: “Troubleshooting the Utility Meter”. For difficult networking problems, contact your local HP
representative.
4.4.2 Data Transfer by email
If the Utility Meter is configured to use email as the data transport method, use one of the following procedures
to verify that email is correctly configured and that the connection from the Utility Meter to HP is operational.
• Method 1
76 Verifying Utility Meter Operation