HP StorageWorks P4000 G2 Unified NAS Gateway Release Notes (5697-0626, November 2010)

Issue: After installing the storage system in Chinese or Japanese, some non-Unicode applications display

question mark characters instead of the correct characters.

When a storage system is first installed, either by booting a new storage system or by restoring the system

with the System Recovery DVD, the Windows Welcome wizard offers a choice of languages. The second page

of the Windows Welcome wizard allows selection of settings for Country and Region, Time and Currency,

and Keyboard Layout. When the appropriate Chinese or Japanese settings are selected, they are correctly

reflected in the Region and Language Control Panel program; however, despite the correct regional settings,

some applications that do not support Unicode do not display characters correctly.

Workaround: Change the regional settings to another language and location, and then back to Chinese or

Japanese. The following steps describe how to change to English settings and then back to the desired region

and language settings.

1. As a local administrator, open the Region and Language Control Panel program: Start > Control Panel >

Clock, Language, and Region > Region and Language.

2. On the Format tab, select English (United States) from the list of languages and regions and then click

Apply.

3. On the Location tab, select United States for the current location and then click Apply.

4. On the Keyboards and Languages tab, select English for the display language and then click OK. You

will then be prompted to log off. Click Log off now.

5. Log in as the local administrator and open the Region and Language program again.

6. On the Administrative tab, click Change system locale and select English (United States) as the current

system locale. You will be prompted to restart Windows. Click Restart now.

7. When Windows restarts, log in as local administrator and open the Region and Language program again.

Repeat steps 2 through 6, but this time select the appropriate Chinese or Japanese setting. Log off and

restart Windows when prompted.

Effective date

November 2010