HP OneView 1.10 User Guide

31.16 Troubleshooting storage
31.16.1 Brocade Network Advisor (BNA) SAN manager fails to add
Possible cause and recommendationSymptom
Verify that BNA or the Standalone SMI Agent is installed on a server
• See the BNA software documentation.
Adding the SAN
manager fails with the
error “No SAN
manager can be found
at the specified
location.”
Verify that a BNA administrator account with full access is configured and
available for use by the appliance
• See the BNA software documentation.
Verify that the Common Information Model Object Manager (CIMOM) is
installed and configured on the server
• See the BNA software documentation.
Verify that the BNA SSL setting and the SSL setting for the BNA on the appliance
are the same
1. Use the BNA software to verify whether or not SSL is enabled. See the BNA software
documentation for more information.
2. From the SAN Managers screen, verify that the Use SSL setting on the appliance for BNA
matches the SSL setting in the BNA software. If the SSL setting does not match:
a. From the main menu, select SAN Managers, and do one of the following:
• In the master pane, select the BNA and select Actions→Edit.
• Hover your pointer device in the details pane and click the Edit icon.
3. For Use SSL, change the value so that it matches the SSL setting in the BNA software.
4. Click Ok to save your changes.
31.16.2 Unable to establish connection with Brocade Network Advisor (BNA) SAN
manager
Possible cause and recommendationSymptom
Verify that the CIMOM is bound to the NIC that is on the same subnet as the
appliance
This is required for the appliance to connect and communicate with the BNA network
management software.
• See the BNA software documentation.
Unable to establish a
connection with the
SAN manager
256 Troubleshooting