HP Insight Control for VMware vCenter Server Release Notes (7.1)

1. Stop hpcs service.
2. Delete the store file from the install_directory\hpcs\db directory.
3. Start hpcs service.
4. Restart hpserver service.
• If you change a server virtual UUID after it has been discovered by Insight Control for vCenter,
Insight Control for vCenter cannot discover the server with the new virtual UUID.
Suggested action: Restart common services server module and the hpserver service as follows:
1. Stop hpcs service.
2. Delete the store file from the install_directory\hpcs\db directory.
3. Start hpcs service.
4. Restart hpserver service.
• If you enter VMware host credentials using an IP address that is different from the host IP address,
those credentials do not change. The Host Property option on the settings icon list is intended for
the selected host only. Do not attempt to change credentials for a different host.
• Moving the cursor over the Consolidated health or Setting icon does not produce a drop-down
list.
Suggested action 1: Refresh the page.
Suggested action 2: Ensure that the page is fully loaded before attempting to view the drop-down
lists.
• Server Status Information and Power Status information is missing from the Host portlet.
In order to display all information in the portlets, you must install HP CIM providers (HP ESXi
Offline Bundle for VMware and ESXi and HP Management Agents for VMware ESX).
• The network diagram display is incomplete.
When a VM is not accessible by the Hypervisor (such as if the VM is on a datastore which
has been detached from the host), the Insight Control for vCenter network diagram is
incomplete.
Suggested action: Reattach the datastore to the host to get a complete network diagram.
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◦ On a configuration with large number of VMs and datastores, it can take a long time for
Insight Control for vCenter to draw the network diagram. You might see a dialog box prompt
indicating that it is taking too long to run the script on the page be prompted to continue to
run the script or stop running it.
Suggested action: Click Yes to stop the script from running, which prevents the diagram from
completing, or click No and possibly wait a long time for the complete diagram to appear.
• The Web Client does not display information in the host details page unless an iLO Advanced
license is installed on the host’s iLO.
Suggested action: Install an iLO Advanced license for each host that is managed by Insight Control
for vCenter.
• Insight Control for vCenter fails to get host data from CIM providers in lockdown mode when
vCenter is configured with non-standard https ports.
Insight Control for vCenter attempts to get server authentication ticket from vCenter server listening
on https port 443.
Suggested action: Configure vCenter server to listen on standard https port 443 or http port 80.
6 Important notes and suggested actions