HP Insight Control for VMware vCenter Server Release Notes (6.3.1)

• Insight Control for vCenter supports firmware discovery only on ESXi hosts that have the HP ESXi
offline bundle for VMware installed. The ESXi user name and password are required for
communication with CIM providers.
Suggested action: Verify that the HP ESXi offline bundle is installed for all ESXi hosts.
• Multiple credentials for iLO or the Onboard Administrator in the Insight Control for vCenter
password database can cause Insight Control for vCenter to function unpredictably.
Entering credentials with a new user name and then clicking Save in the Host Properties page or
the Cluster Properties page adds a new set of credentials for that host.
◦ Suggested action: If a configuration has multiple credentials per host, remove the duplicates:
1. Select Home→HP Insight Software.
2. Delete all duplicate entries from the database.
3. Click Save.
4. Select Start→Control Panel→Administrative Tools→Services, and then restart the Insight
Control for vCenter service.
◦ Suggested action: If a user name credential for a host is incorrect, change the user name:
1. Select Home→HP Insight Software.
2. Locate the entry for the host with the incorrect user name, and then enter the correct user
name.
3. Click Save.
4. Select Start→Control Panel→Administrative Tools→Services, and then restart the Insight
Control for vCenter service.
• Insight Control for vCenter cannot communicate with a node if proxy authentication is required
to reach the node.
Suggested action: Disable the proxy setting to enable Insight Control for vCenter to communicate
with the node.
• The ASR status for servers running the HP CIM Providers is displayed with a white status icon.
Suggested action: The current HP CIM providers do not monitor ASR.
• iSCSI storage is not displayed in the Network Diagram.
Suggested action: Use hardware iSCSI HBAs connected through Virtual Connect. iSCSI storage
devices that use software HBAs are not displayed.
• When multiple firmware update jobs are launched from the Smart Component Update tab of the
Firmware link, one or more jobs might not start for a long period of time.
Suggested action: Delete the job and re-launch the job.
• If the vSphere Client is left idle on the HP Insight Software tab, clicking another link might display
the error message This program cannot display the webpage. This issue is seen
intermittently.
Suggested action: Click the link again to display the page.
• MSA2000 G2 and P2000 G3 MSA arrays only: Refresh takes too long.
Suggested action: For optimal refresh performance in the GUI, HP recommends using a
configuration with 40 or fewer LUNs. Configurations with more than 40 LUNs are supported, but
you will experience longer refresh times when viewing LUN information.
• HP P6000 Command View and the MSA2000 G2 SMI-S proxy provider cannot coexist on the
same server.
Suggested action: Install HP P6000 Command View and the MSA2000 G2 SMI-S proxy provider
on separate servers.
6 Issues and suggested actions