HP Insight Control for VMware vCenter Server Release Notes (6.3)

Prerequisites
During the installation process, be prepared to provide the identification and login information for
each of the following:
• Insight Control for vCenter server
• vCenter Server
• HP SIM (if installing the Server Module for vCenter)
• iLO (if installing the Server Module for vCenter)
• Onboard Administrator (if installing the Server Module for vCenter)
• Virtual Connect Manager (if installing the Server Module for vCenter)
• VMware host credentials
• SNMP community string
Installation instructions
See the following document for installation instructions:
HP Insight Control for VMware vCenter Server Installation Guide
Part number: 661305-001
Edition date: August 2011
IMPORTANT: You must install this version of Insight Control for vCenter on the C:
drive.
Issues and suggested actions
• Insight Control vCenter supports firmware discovery only on ESXi hosts that have the HP ESXi
offline bundle for VMware installed. The ESXi user name and password are required for
communication with CIM providers.
Suggested action: Verify that the HP ESXi offline bundle is installed for all ESXi hosts.
• Multiple credentials for iLO or the Onboard Administrator in the Insight Control for vCenter
password database can cause Insight Control for vCenter to function unpredictably.
Entering credentials with a new user name and then clicking Save in the Host Properties page or
the Cluster Properties page adds a new set of credentials for that host.
◦ Suggested action: If a configuration has multiple credentials per host, remove the duplicates:
1. Select Home→HP Insight Software.
2. Delete all duplicate entries from the database.
3. Click Save.
4. Select Start→Control Panel→Administrative Tools→Services, and then restart the Insight
Control for vCenter service.
◦ Suggested action: If a user name credential for a host is incorrect, change the user name:
1. Select Home→HP Insight Software.
2. Locate the entry for the host with the incorrect user name, and then enter the correct user
name.
3. Click Save.
4. Select Start→Control Panel→Administrative Tools→Services, and then restart the Insight
Control for vCenter service.
Prerequisites 5