OFFICEJET PRO X451 AND X551 SERIES PRINTERS User Guide HP OFFICEJET PRO X451 HP OFFICEJET PRO X551
HP Officejet Pro X451 and X551 MFP Series User Guide
Copyright and License Trademark Credits © 2012 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics ................................................................................................................................................ 1 Product overview .................................................................................................................................. 2 HP Officejet Pro X451 MFP Series models ......................................................................... 2 HP Officejet Pro X551 MFP Series models ........................
Connect the product to a wireless network using the Wireless Setup Wizard (Officejet Pro X551) ........................................................................................................................... 35 Connect the product to a wireless network using WPS ..................................................... 35 Connect the product to a wireless network using a USB cable (Officejet Pro X451 only) ...............................................................................................
Load Tray 2 or optional Tray 3 ........................................................................................... 56 Configure trays ................................................................................................................................... 57 7 Ink cartridges ................................................................................................................................................ 59 Ink cartridge information ............................................
Create a booklet with Windows ......................................................................................... 91 Additional print tasks (Mac OS X) ...................................................................................................... 92 Cancel a print job with Mac ................................................................................................ 92 Change the paper size and type with Mac .........................................................................
Firewall ............................................................................................................................ 113 Scan-to and Fax-to Folder Authentication ....................................................................... 113 Syslog .............................................................................................................................. 114 Certificates ..........................................................................................................
Clean the printhead ......................................................................................................... 140 Use the printer driver that best meets your printing needs .............................................. 140 The product does not print or it prints slowly .................................................................................... 142 The product does not print ...............................................................................................
OpenSSL .......................................................................................................................................... 158 Customer support ............................................................................................................................. 159 Appendix C Product specifications ............................................................................................................. 161 Physical specifications ..........................................
EMC statement (Korea) .................................................................................................................... 174 GS statement (Germany) ................................................................................................................. 175 European Union Regulatory Notice .................................................................................................. 175 Additional statements for wireless products ................................................
1 ENWW Product basics ● Product overview ● Environmental features ● Accessibility features ● Product views 1
Product overview HP Officejet Pro X451 MFP Series models Officejet Pro X451dn models Paper handling: Connectivity: CN459A ● Tray 1 (50-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Hi-Speed USB 2.0 ● 10/100 Ethernet LAN connection ● Tray 2 (500-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Optional Tray 3 (500- sheet capacity for 75 GSM or 20 lb. Bond paper) ● Standard output bin (250- sheet capacity for 75 GSM or 20 lb.
HP Officejet Pro X551 MFP Series models Officejet Pro X551dw models Paper handling: Connectivity: CN596A ● Tray 1 (50-sheet capacity for 75 GSM or 20 lb. Bond paper) ● 802.11 B/G/N Single Band wireless adapter ● Hi-Speed USB 2.0 ● Tray 2 (500-sheet capacity for 75 GSM or 20 lb. Bond paper) ● HP ePrint ● Optional Tray 3 (500- sheet capacity for 75 GSM or 20 lb. Bond paper) ● HP Wireless Direct printing ● Standard output bin (250- sheet capacity for 75 GSM or 20 lb.
Accessibility features The product includes several features that aid users with limited vision, hearing, dexterity or strength. ● Online user guide that is compatible with text screen-readers. ● Ink cartridges can be installed and removed using one hand. ● All doors and covers can be opened using one hand. Product views Front view (X451 Series) 1 2 3 4 7 6 5 4 1 Control panel 2 Output eject flap.
Front view (X551 Series) 1 8 2 3 4 7 6 5 ENWW 1 Control panel 2 Output bin door 3 Output bin 4 Output bin extension 5 Tray 2 (Main paper tray) 6 On/Off button 7 Ink cartridge door 8 USB 2.0 Host port that accepts USB storage devices for Plug and Print USB Drive printing.
Back view 1 5 4 2 3 6 1 Left door (access for clearing jams) 2 Tray 1 (Multi-purpose tray) 3 Power connection 4 Hi-Speed USB 2.
Interface ports 1 2 3 ENWW 1 Ethernet port 2 USB Device port accepts a USB cable from a PC (alternative to Network and Wireless connections). 3 USB Host port accepts USB storage devices for Plug and Print (Officejet Pro X551 only).
Serial number and model number location Open the ink cartridge door to view the serial number and product model number label.
Control panel layout (X451 Series) 1 Display screen area 2 Help button: provides access to the product help system. 3 Wireless button: provides a number of menu items to view and adjust network settings on wireless models. 4 HP ePrint button: provides quick access to HP Web Services features, including HP ePrint. HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.
Buttons on the Home screen (X451 Series) The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. 10 1 Setup 2 Job Status button: allows you to view the status of any current print jobs. 3 Ink Information button: provides information on the ink levels.
Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button to the right of the control panel (Officejet Pro X451) or the upper-right corner of the control panel (Officejet Pro X551). For screens that contain settings for individual tasks, the Help opens to a topic that explains the options for that task.
12 7 Home button: provides quick access to the Home screen. This button only illuminates only when the current screen can use this feature. 8 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network. When connected, the light stops blinking and stays lit.
Buttons on the Home screen (X551 Series) The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. Jan 00 00 00:00a 1 Web Services button: provides quick access to HP Web Services features, including HP ePrint.
14 7 Status display. When the product is idle, this area of the control panel displays the time and date and allows for access to the time and date settings by touching this area. When the product is processing a job, job status information replaces the time and date display.
Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For screens that contain settings for individual tasks, the Help opens to a topic that explains the options for that task. If the product alerts you of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem.
16 Chapter 1 Product basics ENWW
2 Control panel menus ● Status menu ● Apps ● Plug and Print (Officejet Pro X551 models only) ● Setup Menu Status menu To access the Status menu, select Status from the Home screen on the Control Panel. The Status menu is available on Officejet Pro X451models only. Menu item Sub-menu item Sub-menu item Job Status Ink Information Description View information on currently processing jobs on the product.
Setup Menu To open this menu, press (X451 Series) or touch (X551 Series) the Setup panel.
Network menu In the following table, items that have an asterisk (*) indicate the factory default setting. NOTE: Wireless menu options are only available on products that support wireless connectivity. For more information, refer to the Product Basics chapter of this user guide. Menu item Sub-menu item Wireless Menu (wireless products only) On Sub-menu item Description Enables or disables the wireless network feature.
Menu item Sub-menu item Sub-menu item Legacy Default IP On Description Off Restore Network Defaults 20 Chapter 2 Control panel menus Resets all network configurations to their factory defaults.
HP Web Services menu (Officejet Pro X451 models only) Menu item Sub-menu item Description Enable Web Services Yes Enables HP Web Services so you can use HP ePrint and the Apps menu. No HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address. Use the Apps menu to print directly from select Web applications.
Device Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Preferences Time/Date Sub-menu item Sub-menu item Description Sets the time format, current time, date format, and current date for the product. Language List of available control-panel display languages. Sets the language in which the control panel displays messages and product reports. Country/Region Displays a list of available countries and regions.
Menu item Sub-menu item Sub-menu item Sub-menu item Description Default Paper Type Plain Paper Sets the paper type for printing internal reports, or any print job that does not specify a type. Premium Inkjet ... For a complete list of paper sizes, see Supported paper types and tray capacity . Tray 2 Default Paper Size Letter (8.5 x 11in.) Select the default paper size for Tray 2 (main paper tray). A4 (297 x 210 mm) ... For a complete list of paper sizes, see Supported paper sizes.
Menu item Sub-menu item Tray Lock Tray 1 Sub-menu item Tray 3 None* On Description Tray Lock is a feature that “locks" a tray so that the only time the printer will draw from that tray is when it is specifically requested. This is useful when putting special paper in a tray, such as letterhead. If using “Automatically Select" for the paper source and Tray 1 is locked, the printer will only draw from the remaining trays, either Tray 2 or optional Tray 3, if it is installed.
Menu item Sub-menu item Sub-menu item Print Settings Personality Automatic* PCL5 Only Sub-menu item Description Sets the printer language. By default, the product automatically selects which language to use. PCL6 Only PS Only Copies Quality Sets the number of copies (0–99) to make when the Copy button is touched. The default value is 1. General Office Sets the default print quality.
Tools menu Use the Tools menu to improve the product's print quality and view estimated ink levels. 26 Menu item Description Display Estimated Ink Levels Displays a graph of how much ink has been consumed for each cartridge. Clean Printhead Use this feature to clean, adjust, and align the printheads. Follow the on-screen instructions to correctly improve the product's print quality. Cartridge Chip Information The cartridge chip stores anonymous information about the usage of the product.
Print Reports menu Use the Print Reports menu to print reports that provide information about the product. Menu item ENWW Sub-menu item Description Printer Status Report Prints current product information, cartridge status, and other product information. Print Quality Report Prints a quality test that will help you diagnose minor print issues.
28 Chapter 2 Control panel menus ENWW
3 Connect the product ● Connect the product using a USB cable ● Connect the product to a network ● Connect the product to a wireless network (wireless models only) Connect the product using a USB cable This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. IMPORTANT: This printer is designed to be used on a level surface.
4. When the software prompts you, connect the USB cable to the computer and the product. 5. When the installation is complete, print a page from any program to make sure that the printing software is correctly installed. Connect the product to a network Supported network protocols To connect a networking-equipped product to a network, you need a network that uses one or more of the following protocols.
Obtain the IP address 1. Connect the ehternet cable to the product and to the network. Turn the product on. 2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 3. At the product control panel, press the Setup 4. Touch the Print Reports menu, and then touch the Network Configuration Page menu item to print the configuration report. 5. Find the IP address on the configuration report. button.
4. When prompted, select the Wired Network - Connect the printer to your network using an Ethernet cable. option, and then click the Next button. 5. From the list of available printers, select the printer that has the correct IP address. 6. When the installation is complete, print a page from any program to make sure that the printing software is correctly installed. Configure IP network settings View or change network settings Use the embedded Web server to view or change IP configuration settings.
4. Select the IPv4 option. 5. Select the Manual option. 6. Select the IP Address option. 7. Use the numeric keypad to enter the IP address, and touch the OK button. Touch the Yes button to confirm. 8. Use the numeric keypad to enter the subnet mask, and touch the OK button. Touch the Yes button to confirm. 9. Use the numeric keypad to enter the default gateway, and touch the OK button. Touch the Yes button to confirm. HP OfficeJet Pro X551 ENWW button. 1.
Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel.
Connect the product to a wireless network (wireless models only) Before installing the product software, make sure the product is not connected to the network using a ehternet cable. If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks: ● Obtain the wireless network name or service set identifier (SSID). ● Determine the security password or encryption key for the wireless network.
NOTE: If this method is not successful, try using the Wireless Setup Wizard on the product control panel or try using the USB cable connection method. Connect the product to a wireless network using a USB cable (Officejet Pro X451 only) If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product on a wireless network. Using a USB cable to transfer settings makes setting up a wireless connection easier.
NOTE: The “xx” in the network is name is the last two characters of the product's MAC address. The product name will be either HP Officejet Pro X451 MFP Series or HP Officejet Pro X551 MFP Series. 1. From a wireless enabled product, connect to the setup network for the device. 2. Open a web browser while connected to this setup network, and open the HP Embedded Web Server (HP EWS) using the following IP address: ● 3. 192.168.223.
38 Chapter 3 Connect the product ENWW
4 Use the product with Windows ● Supported operating systems and printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings for Windows ● Remove the printer driver from Windows ● Supported utilities for Windows Supported operating systems and printer drivers for Windows The product supports the following Windows operating systems: Recommended software installation Print drivers only ● Windows XP (32-bit, Service Pack 2 or higher) ● Windows 2003 Se
HP PCL 6 driver (This print driver is provided on the in-box CD and is also available from http://www.hp.com/go/ support.) HP UPD PS driver (This print driver is available for download from www.hp.com/go/upd) HP UPD PCL 5 (This print driver is available for download from www.hp.com/go/upd) HP UPD PCL 6 (This print driver is available for download from www.hp.com/go/upd) 40 ● Provided as the default driver. This driver is automatically installed unless you select a different one.
HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP Officejet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
settings anywhere else in the printing software, but will be applied if no conflicting command is sent with a print job. You can change most of the print settings here. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Remove the printer driver from Windows Windows XP 1. Click Start, Control Panel, and then Add or Remove Programs. 2. Find and select the product from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click Start, Control Panel, and then Programs and Features. 2. Find and select the product from the list. 3. Select the Uninstall/Change option. Windows 7 1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a program. 2.
44 Chapter 4 Use the product with Windows ENWW
5 Use the product with Mac ● Supported operating systems and printer drivers for Mac ● Software for Mac computers ● Priority for print settings for Mac ● Change printer-driver settings for Mac ● Remove the printer driver from Mac operating systems ● Supported utilities for Mac ● Solve problems with Mac Supported operating systems and printer drivers for Mac The product supports the following Mac operating systems: ● Mac OS X 10.6 and later NOTE: See www.hp.
HP Utility features Use the HP Utility software to perform the following tasks: ● Obtain information about supplies status. ● Obtain information about the product, such as the firmware version and the serial number. ● Print a configuration page. ● For products connected to an IP-based network, obtain network information and open the HP Embedded Web Server. ● Configure the paper type and size for the tray. ● Transfer files and fonts from the computer to the product.
Change the default settings for all print jobs 1. On the File menu, click the Print button. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click the Save As... option and type a name for the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print. Change the product configuration settings ENWW 1. From the Apple menu icon.
Remove the printer driver from Mac operating systems You must have administrator rights to remove the software. 1. Open System Preferences. 2. Select Print & Scan. 3. Highlight the product. 4. Click the minus (-) symbol to delete the print queue. Supported utilities for Mac HP Embedded Web Server The product is equipped with the HP Embedded Web server, which provides access to information about product and network activities. Access the HP Embedded Web Server from the HP Utility.
6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure trays Understand paper use HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations help extend the life of the printheads and enhance reliability.
Media type Do Do not Envelopes ● Store envelopes flat. ● ● Use envelopes where the seam extends all the way to the corner of the envelope. Do not use envelopes that are wrinkled, nicked, stuck together, or otherwise damaged. ● Do not use envelopes that have clasps, snaps, windows, or coated linings. ● Do not use labels that have wrinkles or bubbles, or are damaged. ● Do not print partial sheets of labels. ● Use only labels that have no exposed backing between them.
Table 6-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 inches) Oficio 8.5 x 13 (8.5 x 13 inches) Oficio 216x340 mm 216 x 340 mm Legal 216 x 356 mm (8.5 x 14 inches) A4 210 x 297 mm (8.3 x 11.7 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) Statement 140 by 216 mm (5.5 x 8.5 inches) A5 148 x 210 mm (5.8 x 8.3 inches) A6 105 x 148.5 mm (4.13 x 5.83 inches) B5 (JIS) 182 x 257 mm (7.17 x 10.
Table 6-2 Supported envelopes (continued) Size Dimensions Envelope C6 114 x 162 mm (4.5 x 6.4 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Japanese Envelope Chou #3 120 x 235 mm (4.7 x 9.3 inches) Japanese Envelope Chou #4 90 x 205 mm (3.5 x 8.1 inches) Tray 1 Tray 2 Tray 3 Automatic duplex printing Tray 1 Tray 2 Tray 3 Automatic duplex printing Tray 1 Tray 2 Tray 3 Automatic duplex printing Table 6-3 Supported cards Size Dimensions 3x5 (76.
Table 6-4 Supported photo media (continued) Size Dimensions Japanese Postcard (100 x 148 mm) (3.9 x 5.8 inches) Custom Minimum: (3 to 5 inches) Maximum: (8.5 to 14 inches) Tray 1 Tray 2 Tray 3 Automatic duplex printing Width: (3 to 8.5 inches) Width: (4 to 8.5 inches) Width: (4 to 8.5 inches) Length: (5 to 14 inches) Length: (8.27 to 11.7 inches) Length: (8.
Table 6-6 Tray 1 (multi-purpose) on left side of the product (continued) Paper type Weight ● Envelope ● Heavy Envelope ● Labels 1 Capacity1 Paper orientation Up to 7 envelopes or labels Side to be printed on face-up, with the top edge toward the product Capacity can vary depending on paper weight and thickness, and environmental conditions.
Load paper trays Load Tray 1 (multi-purpose tray on left side of the product) 1. Open Tray 1. 2. Pull out the extension tray. 3. Extend the paper guides fullyand then load the paper stack into Tray 1. Adjust the paper guides to the size of the paper. NOTE: Place the paper into Tray 1 with the side to be printed on face-down and top of page toward the front of the tray.
Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the side paper width guides so that they align with the paper-size marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray. NOTE: Place the paper into the tray with the side to be printed on face-up.
4. Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray. 5. Slide the tray into the product. Configure trays By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that you are using.
Paper use Configure the product Print Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper. Load special paper in Tray 1. From the software program print dialog, choose the paper type that matches the special paper loaded in the tray before sending the print job. Select Tray 1 as the Paper Source from the Paper/ Quality tab (Windows) or Paper Feed menu (Mac). Frequently use special paper, such as heavy paper or letterhead, from one tray.
7 Ink cartridges The information contained herein is subject to change without notice. For the latest User Guide information go to www.hp.com/support/ojpx451 or www.hp.com/support/ojpx551.
Supplies views Ink cartridge view 1 1 Metal connector and ink nozzle. Do not touch. Fingerprints may cause supply error messages. Dust may also cause supply error messages; do not leave ink cartridges outside the product for prolonged periods of time. Manage ink cartridges Correctly using, storing, and monitoring the ink cartridge can help ensure high-quality print output.
Modify the Low Ink Warning Level settings from the control panel You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new ink cartridge. 1. From the Home screen on the control panel, press (X451 Series) or touch (X551 Series) the button. Setup 2. Press or touch the Device Setup menu. 3. Press or touch the Ink Low Warning Level menu item. 4.
Your ink cartridge might not be a genuine HP ink cartridge if you notice the following: ● The supplies status page indicates that a used or counterfeit supply is installed. ● You are experiencing a high number of problems with the ink cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).
3. Grasp the edge of the old ink cartridge and then pull the cartridge straight out to remove it. 4. Remove the new ink cartridge from the packaging. 5. Do not touch the metal connector of the ink cartridge. Fingerprints on the connector can cause print-quality problems.
6. Insert the new ink cartridge into the product. 7. Close the ink cartridge door. 8. Place the old ink cartridge in the box and refer to HP's recycling instructions at http://wwww.hp.com/recycle. Solve issues with supplies Check the ink cartridges If you are experiencing print quality problems, see Improve print quality on page 132. NOTE: If you are using a General Office print setting, the printing might appear light.
quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge. NOTE: If you replace a non-HP ink cartridge with a genuine HP ink cartridge, the printhead may still contain non-HP ink until the printhead is depleted of that ink and is supplied with ink from the newly installed, genuine HP ink cartridge. Interpret the Print Quality Report 1.
66 Section Ink cartridge 3 Magenta 4 Yellow ● If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the problem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing an additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem.
Interpret control panel messages for supplies Non-HP ink cartridges installed Description No action necessary, this is a notification only. Recommended action Use SETUP Cartridges Description The SETUP cartridges have been removed before the product has completed initialization. Recommended action Use the SETUP cartridges that came with your product for product initialization. Do not use SETUP cartridges Description SETUP cartridges cannot be used after the device has been initialized.
Recommended action Click OK to continue printing or replace with genuine HP cartridge. Genuine HP supply installed Description A genuine HP supply was installed. Recommended action No action necessary. Incompatible Description You have installed an ink cartridge that is intended for use in a different HP product model. The product will NOT function with this print cartridge installed. Recommended action Install the correct ink cartridge for this product.
Recommended action You have a used, but still genuine, HP cartridge installed. No action required.
70 Chapter 7 Ink cartridges ENWW
8 Print ● Print tasks (Windows) ● Print tasks (Mac) ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Use HP ePrint ● Use the HP ePrint Mobile Driver ● AirPrint ● Connect the printer with HP Wireless Direct ● Plug and Print USB Drive printing Print tasks (Windows) The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu.
Get help for any printing option with Windows 1. 72 Click the Help button to open the online Help.
Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. 74 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. Improve print quality with Windows Select the page size with Windows 76 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. Select a custom page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Custom button. 5. Type a name for the custom size and specify the dimensions. ● The width is the short edge of the paper. ● The length is the long edge of the paper.
78 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job.
Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 80 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. Set Advanced color options with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Click the HP EasyColor check box to clear it. 5. In the Color Options area, click the Ink Settings button. 6.
Create a printing preset 1. On the File menu, click the Print option. 2. Select the product from the printer list. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File menu, click the Print option. 2. Select the product from the printer list. 3. In the Presets menu, select the printing preset.
4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6. From the Borders menu, select the type of border to print around each page on the sheet. Print on both sides of the page (duplex printing) with Mac Use automatic duplex printing 1. Insert enough paper into one of the trays to accommodate the print job. 2.
Additional print tasks (Windows) Cancel a print job Cancel a print job with Windows 1. If the print job is currently printing, cancel it by pressing the Cancel control panel. button on the product NOTE: Pressing the Cancel button clears the job that the product is currently processing. If button clears the process that more than one process is running, pressing the Cancel currently appears on the product control panel.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print the first or last page on different paper with Windows 1. 86 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button.
88 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button.
7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button.
Create a booklet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. Additional print tasks (Mac OS X) Cancel a print job with Mac 1. If the print job is currently printing, cancel it by touching the Printing display near the that becomes available on the bottom of the product control panel, and then touch the Cancel right-side of the control panel.
Change the paper size and type with Mac 1. On the File menu in the software program, click the Print option. 2. Select a size from the Paper Size drop-down list. 3. Open the Paper/Quality panel. 4. Select a type from the Media Type drop-down list. 5. Click the Print button. Resize documents or print on a custom paper size with Mac Mac OS X 10.6 and later 1. On the File menu, click the Print option. Use one of these methods. 2.
NOTE: The product must be connected to a wired or wireless network and have Internet access to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services. a. From the Home screen on the product control panel, press (X451 Series) or touch (X551 Series) the Web Services button. b. Press or touch the Enable Web Services button. 2. From the HP Web Services menu, touch the Display E-Mail Address button to display the product's e-mail address on the control panel. 3.
For Windows, the HP ePrint Mobile Driver also supports traditional direct IP printing to local network printers on the network (LAN or WAN) to supported PostScript® products. Go to www.hp.com/go/eprintmobiledriver for drivers and information. Supported operating systems ● Windows® XP (32-bit, SP 2 or greater) NOTE: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best-effort support for the discontinued XP operating system.
Connect the printer with HP Wireless Direct Connect a computer, smart phone, tablet, or other Wi-Fi capable device directly to your HP printer with HP Wireless Direct. With an HP Wireless Direct connection you can print wirelessly, without a router, from your Wi-Fi capable devices. ● HP printing software is required for printing over Wireless Direct from a computer. A compatible printing application is required for printing over Wireless Direct from a smart phone or tablet.
Connect and print from a WiFi capable computer over a wireless router and Wireless Direct 1. Setup and install your printer over a wireless router. Make sure you can successfully print over your wireless router before proceeding. 2. Turn on your printer’s Wireless Direct connection. ● Press (X451 Series) or touch (X551 Series) the Setup ● Open the Network menu. ● Open the Wireless Direct menu.
● Open the Wireless Direct menu. ● Select On to enable Wireless Direct connections or select On With Security to enable secure, Wireless Direct connections to the printer. 2. Turn on your computer’s Wi-Fi capability. 3. From your computer, search for and connect to the Wireless Direct name for your printer, such as HP-Setup-xx-Officejet Pro X551. 4. From your computer, configure the printer software to print over Wireless Direct. a.
1. Insert the USB drive into the USB port on the front or back of the product. The Plug and Print menu opens. 2. Select a document from the list of documents and folders on the USB device. 3. Touch the Settings... button to modify the print settings for the job, if necessary. 4. Touch Start Black or Start Color to start the print job. 5. To scan a document and save it as a .JPEG or .PDF file onto the USB drive, load the document onto the scanner glass or into the document feeder.
100 Chapter 8 Print ENWW
9 Color ● Adjust color ● Use the HP EasyColor option ● Match colors to your computer screen ● Print fade- and water-resistant prints Adjust color Manage color by changing the settings on the Color (Windows) and Color Options tab (Mac) in the printer driver. Change the color theme for a print job ENWW 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences (Windows). 3. Click the Color tab (Windows) or Color Options tab (Mac) and uncheck HP EasyColor. 4.
● Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB. Turn off color management in the software program when using this theme. ● None: No color theme is used. Change the color options Change the color options settings for the current print job from the color tab of the printer driver. 1. On the File menu in the software program, click the Print item. 2. Click Properties or Preferences (Windows). 3.
NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 6. Click OK so save your adjustments and close the window, or click Reset to return the settings to the factory defaults (Windows). 7. Click the Print in Grayscale option (Windows) or Print Color as Gray (Mac) to print a color document in black and shades of gray. Use this option to print color documents for photocopying or faxing.
If you are using the HP Postscript printer driver for Mac, HP EasyColor technology scans all documents and automatically adjusts all photographic images with the same improved photographic results. In the following example, the images on the left were created without using the HP EasyColor option. The images on the right show the enhancements that result from using the HP EasyColor option.
Many factors can influence your ability to match printed colors to those on your monitor: ● Print media ● Printer colorants (inks or toners, for example) ● Printing process (inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video cards and drivers ● Operating environment (humidity, for example) Keep these factors in mind when colors on your sc
106 Chapter 9 Color ENWW
10 Manage and maintain ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Clean the product ● Product updates Print information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product.
Menu Item Sub Menu Item Network Configuration Page Description Displays status for: ● Network hardware configuration ● Enabled features ● TCP/IP and SNMP information ● Network statistics ● Wireless network configuration (wireless models only) ● Usage page ● PCL6 Font list Event Log Prints a log of errors and other events during product use.
You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is offered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove unwanted cookies. Depending on your printer, if you disable cookies, you also disable one or more of the following features: ● Starting where you left the application (especially useful when using setup wizards). ● Remembering the HP EWS browser language setting.
NOTE: Not all of the following items are visible by default. Use the Personalize this page button show or hide the items of your choice. ● Recently Visited: Displays 5 most recently visited embedded HP EWS links ● Printer Status: Displays current printer status. ● Diagnostic: Provide links to diagnostic tasks. ● ePrint: Displays the status of ePrint connection. ● Ink Level Status: Displays ink level status. ● Manage: Useful links for managing the HP EWS.
Utilities ● Bookmarking: Bookmark pages in the HP EWS. ● Print Quality Toolbox: Run maintenance tools to improve the print quality of your printouts. ● Asset Tracking: Assign an asset number/location to this device. Backup and Restore ● Backup: Create a password-encrypted file that stores the printer's settings. ● Restore: Restore the printer's settings using a backup file created by the HP EWS. Job Management ● Job Monitor: Monitor or cancel jobs currently active or pending in the printer.
Assign an administrator password in the HP Embedded Web Server The HP Embedded Web Server allows you to assign an administrator password so that unauthorized users cannot change product configuration settings in the HP Embedded Web Server. When the admin password is assigned and applied, you must enter the password to make any configuration changes that are done through the HP Embedded Web Server. If you change an existing password, you must first enter that password.
● LLMNR disable/enable: Link-Local Multicast Name Resolution (LLMNR) is a protocol based on the Domain Name System (DNS) packet format that allows both IPv4 and IPv6 hosts to perform name resolution for hosts on the same local link. LLMNR can be enabled or disabled. ● Port 9100 disable/enable: The product supports raw IP printing through TCP Port 9100. This HP-propriety TCP/IP port on the product is the default port for printing and it is accessed by HP software. Port 9100 can be enabled or disabled.
network folder is located. In addition, appropriate privileges may be required to have write access to the network folder. Syslog Support of Syslog, a standard protocol for logging status messages to a designated server, can be used to track the activities and status of devices on the network. The HP Embedded Web Service provides the ability to enable Syslog and to specify the server to which the status messages will be sent. Specifying the priority of those status messages is also supported.
The Schedule On/Off feature turns the product on or off after a certain length of time. You can adjust this time-delay setting. The Auto Power Off feature turns the product off after a certain length of time. You can adjust this time delay setting. Set Standby 1. From the Home screen, press (X451 Series) or touch (X551 Series) the Setup 2. Open the following menus: 3. ● Device Setup ● Power Handling ● Standby button. Select the time for the standby delay. NOTE: The default value is 10 minutes.
Clean the product Clean the control panel Clean the touch screen whenever it is necessary to remove fingerprints or dust. Wipe the control panel gently with a clean, water-dampened, lint-free cloth. CAUTION: Use water only. Solvents or cleaners can damage the control panel. Do not pour or spray water directly onto the touch screen. Product updates Software and firmware updates and installation instructions for this product are available at http://www.hp.com/go/support.
11 Solve problems ● Customer support ● Problem-solving checklist ● Restore the factory-set defaults ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve Plug and Print USB Drive printing problems (X551 Series) ● Solve product connectivity problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac Customer support Get telephone
● Step 2: Check the control panel for error messages ● Step 3: Test print functionality ● Step 4: Try sending a print job from a computer ● Step 5: Test the Plug and Print USB Drive printing functionality (X551 Series) ● Factors that affect product performance Step 1: Check that the product power is on 1. Make sure the product is plugged in and turned on. 2. Make sure the power cable is connected to the product and the outlet. 3.
Factors that affect product performance Several factors affect the time it takes to print a job: ● The software program that you are using and its settings ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB or network connection ● Whether the product is printing in color or in monochrome ● The type of USB drive, if you are using
Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product picks up multiple sheets of paper ● Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper guides in the tray are adjusted correctly for the size of paper.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7.
Clear jams in Tray 1(Multi-purpose tray) 1. If the jammed sheet is visible and easily accessible in Tray 1, pull it from Tray 1. NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing. 2. The jammed sheet may also be accessible by removing Tray 2 and removing the jammed sheet by pulling it to the right and then out of the product. 3. If the jammed sheet is not visible or easily accessible in Tray 1, open the left door to access the jammed sheet.
4. If the paper is still not visible or accessible, remove the duplexer by pulling it out with both hands. Set the duplexer aside, upright, on a piece of paper to prevent ink spills. CAUTION: When pulling out the duplexer, avoid making direct contact with the black cylinder to prevent ink smear on skin or clothes. 5. Lower the platen by pressing down on the green tab. This will cause the product to try to feed the sheet through the print zone. You may need to gently pull on the sheet if it does not feed.
7. Reinstall the duplexer. 8. Close the left door.
Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear left of the tray. 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only.
Clear jams in optional Tray 3 1. Open Tray 3. 2. Remove the jammed sheet by pulling it to the right and then out of the product.
3. If the jam cannot be cleared at the tray, try clearing the jam from the Tray 3 left door. 4. Close Tray 3. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only. Clear jams in the left door 1. Open the left door.
2. Gently remove any visible paper from the rollers and delivery area. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to remove fragments. 3. 128 Close the left door.
Clear jams in the output bin 1. Look for jammed paper in the output bin area. 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the left door to clear the message.
Clear jams in the duplexer 1. Open the left door. 2. If you can see the trailing edge of the sheet, remove the sheet from the product. 3. If the paper is not visible or accessible, remove the duplexer by pulling it out with both hands. Set the duplexer aside, upright, on a piece of paper to prevent ink spills. CAUTION: When pulling out the duplexer, avoid making direct contact with the black cylinder to prevent ink smear on skin or clothes.
4. Lower the platen by pressing down on the green tab. This will cause the product to try to feed the sheet through the print zone. You may need to gently pull on the sheet if it does not feed. Remove the sheet. 5. Lift the green tab to place the platen back into its operating position.
6. Reinstall the duplexer. 7. Close the left door. Improve print quality You can prevent most print-quality problems by following these guidelines.
Use the correct paper type setting in the printer driver Check the paper type setting if you are having any of the following problems: ● Ink is smearing on the printed pages. ● Repeated marks occur on the printed pages. ● Printed pages are curled. ● Printed pages have small unprinted areas. Change the paper type and size setting for Windows 1. From a software program that has the Print feature available, click on the File menu, and then click Print. 2.
● Default (sRGB): This theme sets the product to print RGB data in raw device mode. When using this theme, manage color in the software program or in the operating system for correct rendering. ● Vivid: The product increases the color saturation in the midtones. Use this theme when printing business graphics. ● Photo: The product interprets RGB color as if it were printed as a photograph using a digital mini lab.
4. Clear the HP EasyColor check box. 5. Click the Ink Settings button (Windows) or expand the Advanced menu (Mac), and then use the slider to make the following adjustments: ● Dry Time ● Saturation ● Black Ink Spread NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 6.
136 7. Click the Print in Grayscale option (Windows) or Print Color as Gray (Mac) to print a color document in black and shades of gray. Use this option to print color documents for photocopying or faxing. You can also use this option to print draft copies or to save color cartridge life. 8. Click the OK button (Windows).
Use paper that meets HP specifications Use different paper if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Specks of ink are on the printed pages. ● Ink is smearing on the printed pages. ● Printed characters seem misformed. ● Printed pages are curled. Always use a paper type and weight that this product supports.
quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge. NOTE: If you replace a non-HP ink cartridge with a genuine HP ink cartridge, the printhead may still contain non-HP ink until the printhead is depleted of that ink and is supplied with ink from the newly installed, genuine HP ink cartridge. Interpret the Print Quality Report 1.
Section Ink cartridge 3 Magenta 4 Yellow ● If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the problem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing an additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem. Inspect the ink cartridge for damage 1.
Clean ink smears Print a cleaning page to remove dust and excess ink from the printhead and paper path if you are having any of the following problems: ● Specks of ink are on the printed pages. ● Ink is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to clean ink smears. 1. Load plain letter or A4 paper when you are prompted. 2. From the control panel, press (X451 Series) or touch (X551 Series) the Setup 3.
HP PCL 6 driver HP UPD PS driver HP UPD PCL 5 HP UPD PCL 6 ● Provided as the default driver. This driver is automatically installed when using the CD.
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. 142 Make sure the product is turned on and that the control panel indicates it is ready. ◦ If the control panel does not indicate the product is ready, turn the product off and then on again. ◦ If the control panel indicates the product is ready, try sending the job again. 2.
The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer meets the minimum specifications for this product. For a list of specifications, go to this Web site: http://www.hp.com/go/support. 2. If the paper type setting is not correct for the type of paper you are using, change the setting to the correct paper type. 3.
The file that you want to print is not listed in the USB Print menu 1. You might be trying to print a file type that the USB printing feature does not support. The product supports .PDF, PNG, .and JPEG file types. 2. You might have too many files in a single folder on the USB storage accessory. Reduce the number of files in the folder by moving them to subfolders. 3. You might be using a character set for the file name that the product does not support.
The computer is using the incorrect IP address for the product 1. On the computer, open the printer properties and click the Ports tab. Verify that the current IP address for the product is selected. The product IP address is listed on the product configuration page or through the control panel. 2. If you installed the product using an HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes. 3.
Solve wireless network problems ● Wireless connectivity checklist ● The control panel displays the message: The wireless feature on this product has been turned off ● The product does not print after the wireless configuration completes ● The product does not print, and the computer has a third-party firewall installed ● The wireless connection does not work after moving the wireless router or product ● Cannot connect more computers to the wireless product ● The wireless product loses communica
The control panel displays the message: The wireless feature on this product has been turned off 1. Touch the Setup 2. Touch the Turn Wireless On/Off button, and then touch the On button. button, and then touch the Wireless Setup menu. The product does not print after the wireless configuration completes 1. Make sure the product is turned on and in the ready state. 2. Make sure you are connecting to the correct wireless network. 3. Make sure that the wireless network is working correctly. 4. a.
The wireless connection does not work after moving the wireless router or product Make sure that the router or product connects to the same network that your computer connects to. 1. From the control panel, touch the Setup 2. Select the Network Configuration Page item to print the report. 3. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for your computer. 4.
The wireless product loses communication when connected to a VPN ● Typically, you cannot connect to a VPN and other networks at the same time. The network does not appear in the wireless networks list ● Make sure the wireless router is turned on and has power. ● The network might be hidden. However, you can still connect to a hidden network. The wireless network is not functioning 1. To verify if the network has lost communication, try connecting other devices to the network. 2.
Problem Solution The product is in Ready mode, but nothing prints Print a Configuration page, and verify the product functionality. Verify that all of the cables are correctly seated and within specifications. This includes the USB and power cables. Try a new cable. Verify the IP Address on the Configuration Page matches the IP address for the software port.
● When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. ● You are using a generic printer driver when using a USB connection The printer driver is not listed in the Print & Fax list 1. Make sure that the product .GZ file is in the following hard-drive folder: Library/Printers/ PPDs/Contents/Resources. If necessary, reinstall the software. 2. If the GZ file is in the folder, the PPD file might be corrupt.
Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that the USB cable is connected correctly. 3. Make sure that you are using the appropriate high-speed USB cable. 4. Make sure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the computer 5. Check to see if more than two non-powered USB hubs are connected in a row on the chain.
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield depends on specific use. Some ink cartridges may not be available in all regions.
B Service and support ● Hewlett-Packard limited warranty statement ● End User License Agreement ● OpenSSL ● Customer support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Officejet Pro X451dn, X451dw, X551dw 1 year HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
MADE AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT. 1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software (“HP Software”), software under licenses from third parties (“Third Party Software” and “Third Party License”). Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License. Generally, the Third Party License is in a file such as “license.txt” or a “readme” file.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the HP Software, except and only to the extent that the right to do so is allowed under applicable law. 7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP’s privacy policy.
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).
160 Appendix B Service and support ENWW
C ENWW Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Acoustic emissions ● Environmental specifications 161
Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight HP Officejet Pro X451 MFP Series 380 mm (15.0 inches) 399 mm (15.7 inches) 513 mm (20.2 inches) With supplies: 23.7 kg (50.0 lb) Without supplies: 16.7 kg (16.8 lb) HP Officejet Pro X551 MFP Series 414 mm (16.3 inches) 399 mm (15.7 inches) 513 mm (20.2 inches) With supplies: 23.7 kg (50.0 lb) Without supplies: 16.7 kg (16.
Table C-3 Environmental specifications1 (continued) 1 ENWW Operating Transporting Relative humidity 20 to 80% 90% or less (non-condensing) Altitude 0 to 3048 m (0 to 10,000 ft) Tilt IMPORTANT: This printer is designed to be used on a level surface. Operating the printer when not level could result in inaccurate printer messaging about the amount of ink remaining in cartridges. Values are subject to change.
164 Appendix C Product specifications ENWW
D Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Paper use ● Plastics ● HP Officejet print supplies ● Return and recycling instructions ● Paper ● Material restrictions ● Disposal of waste equipment by users ● Electronic Hardware Recycling ● Chemical substances ● Material Safety Data Sheet (MSDS) ● For more information ● Substances Table (China) ● Restriction on Hazardous Substances statement (Turkey) ● Restric
Power consumption Power usage drops significantly while in Ready or Sleep mode, which saves natural resources and saves money without affecting the high performance of this product. Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment.
Return and recycling instructions United States and Puerto Rico Go to www.hp.com/recycle for complete recycling information and to order post-paid labels and envelopes or boxes. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP Officejet ink cartridge in its original box and bag. 2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb). 3. Use a single pre-paid shipping label. OR 1.
Non-U.S. returns To participate in HP Planet Partners return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/recycle. Select your country/region for information on how to return your HP Officejet printing supplies. Battery disposal For battery disposal information, see http://www8.hp.com/us/en/hp-information/environment/productrecycling.
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, go to http://www.hp.
Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, ink) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety.
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
Restriction on Hazardous Substances statement (Ukraine) Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057 Restriction on Hazardous Substances statement (Vietnam) “Các sản phẩm của công ty Hewlett-Packard tuân thủ Thông tư 30/2011/TT-BCT quy định tạm thời về giới hạn hàm lượng cho phép của một số hóa chất độc hại trong sản phẩm điện,
E Regulatory information ● Regulatory Notices ● VCCI statement (Japan) ● Power cord instructions ● Power cord statement (Japan) ● EMC statement (Korea) ● GS statement (Germany) ● European Union Regulatory Notice ● Additional statements for wireless products ● Anonymous usage information storage Regulatory Notices Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. For further information, contact: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street Palo Alto, Ca 94304 (650) 857-1501 This device complies with Part 15 of FCC Rules.
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert warden.
Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available. Please make sure that the country settings of the wireless network are correct. France For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13).
Canadian statements Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s).
Mexico statement Aviso para los usuarios de México La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.
F ENWW How do I? ● Connect the product on page 29 ● Use the product with Windows on page 39 ● Use the product with Mac on page 45 ● Paper and print media on page 49 ● Ink cartridges on page 59 ● Print on page 71 ● Color on page 101 ● Manage and maintain on page 107 ● Solve problems on page 117 179
180 Appendix F How do I? ENWW
Index A accessories ordering 153 acoustic specifications 162 AirPrint 95 anticounterfeit supplies 61 B batteries included 168 bin, output jams, clearing 129 locating 4, 5 booklets creating (Windows) 91 C canceling print job 84, 92 cartridges non-HP 61 recycling 61, 166 replacing 62 storage 61 cautions iii change ink cartridge 62 clean control panel 116 cleaning paper path 140 color adjusting 101, 133 Colorlok technology 105 manage 101 matching 104 printed vs.
grayscale printing (Windows) 84 H help printing options (Windows) 72 help, control panel 11, 15 Home screen, control panel 10, 13 HP Customer Care 117, 159 HP Easy Color disabling 103 using 103 HP Embedded Web Server 43 HP ePrint description 34 enabling or disabling 21 HP ePrint Mobile Driver 94 HP ePrint, using 93 HP fraud website 61 HP Universal Print Driver 41 HP Utility 45, 46 HP Utility, Mac 45 HP Web Jetadmin 111 HP Web Services menu 21 HP Web Services, enabling 93 humidity specifications environment
operating environment, specifications 162 operating systems supported 39, 45 ordering supplies and accessories 153 ordering supplies Web sites 153 orientation selecting, Windows 80 output bin jams, clearing 129 locating 4, 5 P page sizes scaling documents to fit (Windows) 89 pages per sheet 82 selecting (Windows) 79 paper covers, using different paper 86 custom-size, Macintosh settings 93 default size for tray 57 first and last pages, using different paper 86 first page 82 jams 120 pages per sheet 82 select
software embedded Web server 43 HP Utility 45 installing, USB connections 29 installing, wired networks 31 problems 149 settings 41, 46 software license agreement 156 supported operating systems 39, 45 uninstalling for Windows 43 uninstalling Mac 48 Windows components 39 solving network problems 144 Plug and Print USB Drive printing problems 143 USB direct-connect problems 144 special paper printing (Windows) 84 specifications electrical and acoustic 162 environmental 162 physical 162 standby disabling 115
Appendix A Third-party licenses LICENSE.aes-pubdom--crypto --------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now AES) * * @author Vincent Rijmen * @author Antoon Bosselaers * @author Paulo Barreto * * This code is hereby placed in the public domain.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. LICENSE.
Appendix A This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] ==================================================================== Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Appendix A ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Appendix A * may be used to endorse or promote products derived from this software * without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
LICENSE.md4-pubdom--jm_share_folder --------------------LibTomCrypt is public domain. As should all quality software be. All of the software was either written by or donated to Tom St Denis for the purposes of this project. The only exception is the SAFER.C source which has no known license status (assumed copyrighted) which is why SAFER,C is shipped as disabled. Tom St Denis LICENSE.md5-pubdom--jm_share_folder --------------------LibTomCrypt is public domain. As should all quality software be.
© 2012 Hewlett-Packard Development Company, L.P. www.hp.
