- HP Officejet 7610 Manual
Table Of Contents
- Contents
- Get started
- Accessibility
- HP EcoSolutions (HP and the Environment)
- Understand the printer parts
- Use the printer control panel
- HP Digital Solutions
- Select print paper
- Load an original on the scanner glass
- Load an original in the automatic document feeder (ADF)
- Load paper
- Insert a memory device
- Install the accessories
- Maintain the printer
- Update the printer
- Open the HP printer software (Windows)
- Turn the printer off
- Scan
- Copy
- Fax
- Send a fax
- Receive a fax
- Receive a fax manually
- Set up backup fax
- Reprint received faxes from memory
- Poll to receive a fax
- Forward faxes to another number
- Set the paper size for received faxes
- Set automatic reduction for incoming faxes
- Block unwanted fax numbers
- Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
- Set up speed-dial entries
- Change fax settings
- Fax and digital phone services
- Fax over Internet Protocol
- Use reports
- Web Services
- Work with ink cartridges
- Solve a problem
- HP support
- General troubleshooting tips and resources
- Solve printer problems
- Print quality troubleshooting
- Solve paper-feed problems
- Solve copy problems
- Solve scan problems
- Solve fax problems
- Solve problems using Web Services and HP websites
- Solve memory device problems
- Solve network problems
- Configure your firewall software to work with the printer
- Solve printer management problems
- Troubleshoot installation issues
- Understand the Printer Status Report
- Understand the network configuration page
- Printhead maintenance
- Uninstall and reinstall the HP software
- Clear jams
- Technical information
- Warranty information
- Printer specifications
- Physical specifications
- Product features and capacities
- Processor and memory specifications
- System requirements
- Network protocol specifications
- Embedded web server specifications
- Paper specifications
- Print resolution
- Copy specifications
- Fax specifications
- Scan specifications
- Web Services specifications
- HP website specifications
- Environmental specifications
- Electrical specifications
- Acoustic emission specifications
- Memory device specifications
- Regulatory information
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- GS Declaration (Germany)
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users in the European Economic Area
- Notice to users of the German telephone network
- Australia wired fax statement
- European Union Regulatory Notice
- Regulatory information for wireless products
- Environmental product stewardship program
- Third-party licenses
- HP supplies and accessories
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Serial-type fax setup
- Test fax setup
- Set up faxing (parallel phone systems)
- Network setup
- Set up the printer for wireless communication
- Change basic network settings
- Change advanced network settings
- HP wireless direct printing
- Printer management tools
- Index
The display always shows Phone Off Hook
Solution: You are using the wrong type of phone cord. Make sure you are using the 2-wire phone cord
that came with the printer to connect the printer to your phone line. If the phone cord that came with the
printer is not long enough, you can use a longer phone cord to extend the length. You can purchase the
cord at an electronics store that carries phone accessories.
Solution: Other equipment that uses the same phone line as the printer might be in use. Make sure
extension phones (phones on the same phone line, but not connected to the printer) or other equipment are
not in use or off the hook. For example, you cannot use the printer for faxing if an extension phone is off the
hook, or if you are using a computer dial-up modem to send email or access the Internet.
The printer is having problems sending and receiving faxes
Solution: Make sure the printer is turned on. Look at the display on the printer. If the display is blank and
the
(Power) button light is not lit, the printer is turned off. Make sure the power cord is firmly connected to
the printer and plugged into a power outlet. Press the
(Power) button to turn on the printer.
After turning on the printer, HP recommends you wait five minutes before sending or receiving a fax. The
printer cannot send or receive faxes while it is initializing after being turned on.
Solution: If Fax to PC or Fax to Mac has been enabled, you might not be able to send or receive faxes if
the fax memory is full (limited by printer memory).
Solution
• Make sure you used the phone cord supplied in the box with the printer to connect to the telephone
wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of
the printer and the other end to your telephone wall jack, as shown in the illustration.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port
If the phone cord that came with the printer is not long enough, you can use a longer 2-wire phone
cord to extend the length. You can purchase the cord at an electronics store that carries phone
accessories.
• Try connecting a working phone and phone cord to the telephone wall jack that you are using for the
printer and check for a dial tone. If you do not hear a dial tone, call your local telephone company for
service.
• Other equipment, which uses the same phone line as the printer, might be in use. For example, you
cannot use the printer for faxing if an extension phone is off the hook, or if you are using a computer
dial-up modem to send an email or access the Internet.
Chapter 8
86 Solve a problem