- HP Officejet 7610 Manual
Table Of Contents
- Contents
- Get started
- Accessibility
- HP EcoSolutions (HP and the Environment)
- Understand the printer parts
- Use the printer control panel
- HP Digital Solutions
- Select print paper
- Load an original on the scanner glass
- Load an original in the automatic document feeder (ADF)
- Load paper
- Insert a memory device
- Install the accessories
- Maintain the printer
- Update the printer
- Open the HP printer software (Windows)
- Turn the printer off
- Scan
- Copy
- Fax
- Send a fax
- Receive a fax
- Receive a fax manually
- Set up backup fax
- Reprint received faxes from memory
- Poll to receive a fax
- Forward faxes to another number
- Set the paper size for received faxes
- Set automatic reduction for incoming faxes
- Block unwanted fax numbers
- Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
- Set up speed-dial entries
- Change fax settings
- Fax and digital phone services
- Fax over Internet Protocol
- Use reports
- Web Services
- Work with ink cartridges
- Solve a problem
- HP support
- General troubleshooting tips and resources
- Solve printer problems
- Print quality troubleshooting
- Solve paper-feed problems
- Solve copy problems
- Solve scan problems
- Solve fax problems
- Solve problems using Web Services and HP websites
- Solve memory device problems
- Solve network problems
- Configure your firewall software to work with the printer
- Solve printer management problems
- Troubleshoot installation issues
- Understand the Printer Status Report
- Understand the network configuration page
- Printhead maintenance
- Uninstall and reinstall the HP software
- Clear jams
- Technical information
- Warranty information
- Printer specifications
- Physical specifications
- Product features and capacities
- Processor and memory specifications
- System requirements
- Network protocol specifications
- Embedded web server specifications
- Paper specifications
- Print resolution
- Copy specifications
- Fax specifications
- Scan specifications
- Web Services specifications
- HP website specifications
- Environmental specifications
- Electrical specifications
- Acoustic emission specifications
- Memory device specifications
- Regulatory information
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- GS Declaration (Germany)
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users in the European Economic Area
- Notice to users of the German telephone network
- Australia wired fax statement
- European Union Regulatory Notice
- Regulatory information for wireless products
- Environmental product stewardship program
- Third-party licenses
- HP supplies and accessories
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Serial-type fax setup
- Test fax setup
- Set up faxing (parallel phone systems)
- Network setup
- Set up the printer for wireless communication
- Change basic network settings
- Change advanced network settings
- HP wireless direct printing
- Printer management tools
- Index
The "Fax Connected to Active Telephone Wall Jack" test failed
Solution
• Check the connection between the telephone wall jack and the printer to make sure the phone cord is
secure.
• Make sure you use the phone cord that came with the printer. If you do not use the supplied phone
cord to connect from the telephone wall jack to the printer, you might not be able to send or receive
faxes. After you plug in the phone cord that came with the printer, run the fax test again.
• Make sure you have correctly connected the printer to the telephone wall jack. Using the phone cord
supplied in the box with the printer, connect one end to your telephone wall jack, then connect the
other end to the port labeled 1-LINE on the back of the printer. For more information on setting up the
printer for faxing, see
Additional fax setup.
• If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector
that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to
the telephone wall jack.
• Try connecting a working phone and phone cord to the telephone wall jack that you are using for the
printer and check for a dial tone. If you do not hear a dial tone, contact your telephone company and
have them check the line.
• Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be
a problem.
After you resolve any problems found, run the fax test again to make sure it passes and the printer is ready
for faxing.
The "Phone Cord Connected to Correct Port on Fax" test failed
Solution: Plug the phone cord into the correct port.
1. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack,
then connect the other end to the port labeled 1-LINE on the back of the printer.
NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you cannot send or
receive faxes. The 2-EXT port should only be used to connect other equipment, such as an
answering machine.
Back view of the printer
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port
2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make
sure it passes and the printer is ready for faxing.
3. Try to send or receive a test fax.
Solve fax problems 83