OFFICEJET 6700 User Guide
HP Officejet 6700 e-All-inOne series User Guide
Copyright information © 2012 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 1/2012 Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
Contents 1 Get started Accessibility................................................................................................................................9 Eco............................................................................................................................................10 Understand the printer parts.....................................................................................................11 Front view.........................................................
Print brochures.........................................................................................................................30 Print brochures (Windows).................................................................................................30 Print brochures (Mac OS X)................................................................................................31 Print on envelopes.........................................................................................................
Contents Receive a fax............................................................................................................................51 Receive a fax manually......................................................................................................51 Set up backup fax...............................................................................................................52 Reprint received faxes from memory.......................................................................
Use Web Services....................................................................................................................70 HP ePrint............................................................................................................................70 Print using HP ePrint....................................................................................................70 Find the printer’s email address...................................................................................
Contents Solve scan problems................................................................................................................99 Scanner did nothing............................................................................................................99 Scan takes too long............................................................................................................99 Part of the document did not scan or text is missing........................................................
Printer specifications..............................................................................................................139 Physical specifications......................................................................................................139 Product features and capacities.......................................................................................139 Processor and memory specifications..............................................................................
Contents Environmental product stewardship program.........................................................................157 Paper use.........................................................................................................................157 Plastics.............................................................................................................................157 Material safety data sheets.......................................................................................
D Network setup Set up the printer for wireless communication........................................................................196 Before you begin..............................................................................................................196 Set up the printer on your wireless network.....................................................................197 Set up the printer using the HP printer software (Recommended)...................................
1 Get started This guide provides details about how to use the printer and how to resolve problems.
Chapter 1 Eco Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. For more information, see Environmental product stewardship program. HP is committed to helping customers reduce their environmental footprint. HP has provided these features to help you focus on ways to assess and reduce the impact of your printing choices. For more information about HP's environmental initiatives, visit www.hp.
Understand the printer parts This section contains the following topics: • • • Front view Printing supplies area Back view Front view 11 10 1 9 2 8 3 7 4 5 1 Automatic document feeder (ADF) 2 Scanner glass 3 Output tray 4 Front universal serial bus (USB) port 5 Output tray extension 6 Input tray 7 Power button 8 Control panel display 9 Control panel 10 Document feeder tray 11 Width guides 6 Understand the printer parts 11
Chapter 1 Printing supplies area 3 2 h 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.
Use the printer control panel This section contains the following topics: • • • Overview of buttons and lights Control panel display icons Change printer settings Overview of buttons and lights The following diagrams and related tables provide a quick reference to the printer control panel features. 1 2 3 ? 8 7 6 4 5 Label Name and Description 1 Home button: Returns to the home screen from any other screen. 2 Control panel display: Touch the screen to select menu options.
Chapter 1 Control panel display icons Icon Purpose Shows that a wired network connection exists. Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see Set up the printer for wireless communication. Displays a screen where you can learn about printer features that help conserve natural resources and reduce the environmental impact of your printing choices.
TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see Printer management tools.
Chapter 1 HP Digital Solutions The printer includes a collection of digital solutions that can help you simplify and streamline your work. Scan to Computer You can simply walk up to the printer, touch a button on the control panel, and either scan documents directly to a computer or quickly share them with business partners as e-mail attachments. For more information, see Scan.
Depending on your country/region, some of these papers might not be available. HP Brochure Paper HP Professional Paper HP Premium Presentation Paper HP Professional Paper These papers are glossy-coated or matte-coated on both sides for twosided use. They are the perfect choice for producing professional quality marketing materials such as brochures and mailers, as well as business graphics for report covers and calendars.
Chapter 1 Recommended papers for photo printing For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. HP Premium Plus Photo Paper HP’s best photo paper is heavyweight for producing professional quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity.
◦ ◦ ◦ ◦ Media with cutouts or perforations Media that is heavily textured, embossed, or does not accept ink well Media that is too lightweight or stretches easily Media that contains staples or clips NOTE: To scan, copy, or fax documents that contain pages that do not conform to these guidelines, use the scanner glass. For more information, see Load an original on the scanner glass. Load an original on the scanner glass You can copy, scan, or fax originals by loading them on the scanner glass.
Chapter 1 Load an original in the automatic document feeder (ADF) You can copy, scan, or fax a document by placing it in the automatic document feeder (ADF). CAUTION: Do not load photos in the ADF; this might cause damage to your photos. Use only media that is supported by the printer. For more information, see Tips for selecting and using media. NOTE: Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF does not support double-sided documents.
Load media This section provides instructions for loading media into the printer. This section contains the following topics: • • • • Load standard-size media Load envelopes Load cards and photo paper Load custom-size media Load standard-size media To load standard-size media Use these instructions to load standard media. 1. Lift the output tray. 2. Slide the paper width guide out as far as possible. NOTE: If you are loading larger sized media, pull up the front edge of the input tray to extend it. 3.
Chapter 1 5. Lower the output tray. 6. Pull out the tray extender. Load envelopes To load envelopes Use these instructions to load an envelope. 1. Lift the output tray. 2. Slide out the paper width guides in the input tray as far as possible. NOTE: If you are loading larger sized envelopes, pull up the front edge of the input tray to extend it. 3. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray.
5. Lower the output tray. 6. Pull out the tray extender. Load cards and photo paper To load cards and photo paper Use these instructions to load photo paper. 1. Lift the output tray. 2. Slide out the paper width guide in the input tray as far as possible. NOTE: If you are loading larger sized media, pull up the front edge of the input tray to extend it. 3. Insert the media print-side down in the tray.
Chapter 1 Load custom-size media To load custom-size media Use these instructions to load custom-size media. CAUTION: Use only custom-size media that is supported by the printer. For more information, see Media specifications. 1. Lift the output tray. 2. Slide the paper width guide out as far as possible. NOTE: If you are loading larger sized media, pull up the front edge of the input tray to extend it. 3. Insert the media print-side down in the tray.
▲ Insert the USB storage device. NOTE: If your USB device does not fit into this port due to size limitations, or if the connector on the device is shorter than 11 mm (0.43 in), you will need to purchase a USB extension cable in order to use your device with this port. Maintain the printer This section provides instructions for keeping the printer in top working condition. Perform these maintenance procedures as necessary.
Chapter 1 3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Dry the glass with a dry, soft, lint-free cloth. CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass. CAUTION: Do not spray the glass cleaner directly on the glass.
cover to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then close the cover. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). This provides easy access to the rollers (2) and separator pad (3). 2 3 1 1 Automatic document feeder cover 2 Rollers 3 Separator pad 3.
Chapter 1 TIP: To enable the printer to automatically check for updates, touch Settings, touch Product Updates, touch Auto Update, and then touch Automatically. Turn off the printer Turn the printer off by pressing (Power) button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip.
2 Print Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information about selecting the best print media for your documents, see Select print media.
Chapter 2 3. Make sure the printer you want to use is selected. 4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab.
3. Make sure the printer you want to use is selected. 4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option. 6.
Chapter 2 Print on envelopes (Windows) 1. 2. 3. 4. Load envelopes print-side down in the tray. For more information, see Load media. On the File menu in your software application, click Print. Make sure the printer you want to use is selected. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the Layout tab, change the orientation to Landscape. 6.
Print photos on photo paper (Windows) 1. 2. 3. 4. 5. 6. 7. 8. Load paper in the tray. For more information, see Load media. On the File menu in your software application, click Print. Make sure the printer you want to use is selected. To change settings, click the option that opens the printer Properties dialog box. Depending on your software application, this option might be called Properties, Options, Printer Setup, Printer, or Preferences.
Chapter 2 7. If necessary, change the photo and color options: a. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options: • Off: Applies no automatic adjustments to the image. • Basic: Automatically focuses the image; moderately adjusts image sharpness. b. To print the photo in black and white, click Grayscale from the Color pop-up menu, and then select one of the following options: • High Quality: Uses all the available colors to print your photo in grayscale.
7. Under Destination Paper Size, click Scale to fit paper size, and then select the custom size. 8. Select any other print settings that you want, and then click Print to begin printing. Set up custom sizes (Mac OS X) 1. Load paper in the tray. For more information, see Load media. 2. From the File menu in your software application, click Page Setup, and then make sure the printer you want to use is selected in the Format For pop-up menu.
Chapter 2 6. In the Borderless Printing option, click Print Borderless, and then click the OK button. 7. In the Media drop-down list, select the appropriate paper type. 8. Click OK, and then click Print or OK to begin printing. Print borderless documents (Mac OS X) 1. Load paper in the tray. For more information, see Load media. 2. Select a borderless paper size: a. From the File menu in your software application, click Page Setup. NOTE: If you do not see a Page Setup menu item, go to step 3. 3. 4. 5. 6.
3. With a document open, click Print on the File menu, and then under the Print on Both Sides options on the Layout tab, select either Flip on Long Edge or Flip on Short Edge. 4. Change any other settings, and then click OK. 5. Print your document. Perform two-sided printing (Mac OS X) 1. Load the appropriate media. For more information, see Load media. 2. Make sure the duplexer is installed correctly. 3. Select a paper size: a. From the File menu in your software application, click Page Setup.
3 Scan You can use the printer’s control panel to scan documents, photos, and other originals and send them to a variety of destinations, such as a folder on a computer. You can also scan these originals from your computer using either the HP software provided with the printer or TWAIN-compliant or WIA-compliant programs. When scanning documents, you can use the HP software to scan documents into a format that you can search, copy, paste, and edit.
1. Load your original print-side down in the right-front corner of the glass or in the ADF. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2. Touch Scan, and then select Computer. 3. Make changes to scan options, if needed. 4. Touch Start Scan. To scan an original from HP scanning software 1. Load your original print-side down in the right-front corner of the glass or in the ADF.
Chapter 3 NOTE: If you are unable to open Webscan in the EWS, your network administrator might have turned it off. For more information, contact your network administrator or the person who set up your network. For more information, see Embedded web server. To scan using Webscan 1. Load your original print-side down in the right-front corner of the glass or in the ADF. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2.
Or Select the Save as PDF shortcut from the list, and then select Searchable PDF (.pdf) from the File Type drop-down menu. 4. To start the scan, click Scan, and then follow the onscreen instructions. Mac OS X 1. Load your original print-side down in the right-front corner of the glass or in the ADF. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2. Double-click the HP Scan 3 icon.
Chapter 3 • • • 42 Scan Make sure the text on the document is clear. To successfully convert the document to editable text, the original must be clear and of high quality. The following conditions can cause the software to not convert the document successfully: ◦ The text on the original is faint or wrinkled. ◦ The text is too small. ◦ The structure of the document is too complex. ◦ The text is tightly spaced.
4 Copy You can produce high-quality color and grayscale copies on a variety of paper types and sizes. NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer's memory until the copying finishes. This can reduce the number of fax pages stored in memory. This section contains the following topics: • • Copy documents Change copy settings Copy documents You can make quality copies from the printer control panel. To copy documents 1.
Chapter 4 You can use these settings for single copy jobs, or you can save settings to be used as defaults for future jobs. To change copy settings for a single job 1. Touch Copy. 2. Select the copy function settings you want to change. 3. Touch Start Black or Start Color. To save the current settings as defaults for future jobs 1. Touch Copy. 2. Make any changes to the copy function settings, and then touch Settings. 3. Touch (down arrow), and then select Set As New Defaults. 4.
5 Fax You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used numbers. From the printer control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send. NOTE: Before you begin faxing, make sure you have set up the printer correctly for faxing.
Chapter 5 TIP: You can also send a fax manually from a phone or by using monitor dialing. These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. To send a standard fax from the printer control panel 1. Load your original print-side down in the right-front corner of the glass or in the ADF.
Mac OS X 1. Open the document on your computer that you want to fax. 2. From the File menu in your software application, click Print. 3. Select the printer that has “(Fax)” in the name. 4. Select Fax Recipients from the pop-up menu below the Orientation setting. NOTE: If you cannot find the pop-up menu, try clicking the disclosure triangle next to the Printer selection. 5. Enter the fax number and other information in the boxes provided, and then click Add to Recipients. 6.
Chapter 5 4. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 5. When you are ready to send the fax, touch Start Black or Start Color. NOTE: If prompted, select Send Fax.
you can immediately remove the originals from the document feeder tray or scanner glass. NOTE: You can only send a black-and-white fax from memory. To send a fax from memory 1. Load your originals. For additional information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). 2. Touch Fax, and then touch Settings. 3. Touch Scan and Fax. 4.
Chapter 5 To cancel a scheduled fax 1. Touch the Send Fax Later message on the display. – OR – Touch Fax, and then select Fax Options or Fax Settings. 2. Touch Cancel Scheduled Fax. Send a fax to multiple recipients You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries. To send a fax to multiple recipients using group speed dial 1. Load your originals.
Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.
Chapter 5 4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Touch Fax, and then select Start Black or Start Color. b. After the printer begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes. Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory.
Chapter 5 4. Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax. NOTE: If the printer is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it also prints an error report. 5. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touch Done.
numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does not appear in the Fax Options or Fax Settings menu.
Chapter 5 Print a Junk Fax Report Use the following procedure to print a list of blocked junk fax numbers. To print a Junk Fax Report 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup, and then touch Basic Fax Setup. 3. Touch Junk Fax Blocker. 4. Touch Print Reports, and then touch Junk Fax List.
To set up Fax to Mac (Mac OS X) 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications icon on the HP Utility toolbar. 3. Double-click HP Setup Assistant, and then follow the on-screen instructions. Modify Fax to PC and Fax to Mac settings You can update the Fax to PC settings from your computer at any time from the Digital Fax Setup Wizard. You can update the Fax to Mac settings from the HP Utility.
Chapter 5 TIP: In addition to creating and managing speed-dial entries from the printer’s control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer’s embedded web server (EWS). For more information, see Printer management tools.
1. 2. 3. 4. On the printer’s control panel, touch (right arrow), and then touch Setup. Touch Fax Setup, and then select Speed Dial Setup. Touch Group Speed Dial, and then touch an unused entry number. Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch OK. 5. Type the name for the speed-dial entry, and then touch Done. To change group speed-dial entries 1. On the printer’s control panel, touch (right arrow), and then touch Setup. 2.
Chapter 5 • • Set the fax speed Set the fax sound volume Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here. NOTE: In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1. Touch (right arrow), and then touch Setup.
monitors the line. If the printer detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message. To set the number of rings before answering 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup, and then touch Basic Fax Setup. 3. Touch Rings to Answer. 4. Touch (up arrow) or (down arrow) to change the number of rings. 5. Touch Done to accept the setting.
Chapter 5 5. A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line. Touch Yes to continue. 6. Do one of the following: • Touch the ring pattern assigned by your telephone company to fax calls. - Or • Touch Ring Pattern Detection, and then follow the instructions on the printer’s control panel.
If you use one of the following, setting the fax speed to a slower speed might be required: • • • • An Internet phone service A PBX system Fax over Internet Protocol (FoIP) An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following table provides the available fax speed settings. Fax speed setting Fax speed Fast v.34 (33600 baud) Medium v.17 (14400 baud) Slow v.29 (9600 baud) To set the fax speed 1.
Chapter 5 NOTE: HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss with the telephone company directly for the correct setup options based on their line services provided. Fax over Internet Protocol You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet.
NOTE: Ensure that the printheads and ink cartridges are in good conditions and installed properly. For more information, see Work with ink cartridges.
Chapter 5 Print fax error reports You can configure the printer so that it automatically prints a report when there is an error during transmission or reception. To set the printer to print fax error reports automatically 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup, and then touch Fax Reports. 3. Touch Fax Error Report. 4. Touch to select one of the following. On (Send and Receive) Prints whenever a fax error occurs. Off Does not print any fax error reports.
Print the details of the last fax transaction The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include the fax number, number of pages, and the fax status. To print the Last Fax Transaction report 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup, and then touch Fax Reports. 3. Touch Last Transaction. Print a Caller ID Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1.
6 Web Services The printer offers innovative, web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle—and all without using a computer. NOTE: To use these web features, the printer must be connected to the Internet (either using an Ethernet cable or wireless connection). You cannot use these web features if the printer is connected using a USB cable.
Set up Web Services To set up Web Services, complete the following steps. NOTE: Before you set up Web Services, make sure you are connected to the Internet using either a wired (Ethernet) or wireless connection. Set up Web Services using the HP printer software In addition to enabling key printer features, you can use the HP printer software that came with your printer to set up Web Services.
Chapter 6 Set up Web Services using the embedded web server You can use the printer’s embedded web server (EWS) to set up and manage Web Services. To set up Web Services, complete the following steps: 1. 2. 3. 4. 5. Open the EWS. For more information, see Embedded web server. On the Web Services tab, click Setup in the Web Services Settings section. Click Accept Terms of Use and Enable Web Services, and then click Next. Click Yes to allow the printer to automatically check for and install product updates.
From the Home screen, touch (HP ePrint). The email address for the printer appears on the display. TIP: To print the email address, touch Print. Turn off HP ePrint To turn off HP ePrint, complete the following steps: 1. From the Home screen, touch (HP ePrint), and then touch Settings. 2. Touch ePrint, and then touch Off. NOTE: To remove all Web Services, see Remove Web Services. Printer Apps Printer Apps allow you to easily locate and print pre-formatted web content, directly from your printer.
Chapter 6 Remove Web Services To remove Web Services, complete the following steps: 1. On the printer’s control panel display, touch Settings. 2. Touch Remove Web Services.
7 Work with ink cartridges To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead. TIP: If you have problems copying documents, see Print quality troubleshooting.
Chapter 7 Check the estimated ink levels You can check the estimated ink levels from the printer software or from the printer control panel. For information about using these tools, see Printer management tools and Use the printer control panel. You can also print the Printer Status page to view this information (see Understand the Printer Status Report). NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
Replace the ink cartridges NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program. If you do not already have replacement ink cartridges for the printer, see HP supplies and accessories. NOTE: At this time, some portions of the HP web site are available in English only. NOTE: Not all cartridges are available in all countries/regions.
Chapter 7 Make sure that you insert the ink cartridge into the slot that has the same colored letter as the color you are installing. 6. Repeat steps 3 through 5 for each ink cartridge you are replacing. 7. Close the print-carriage access door. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be left in the printer for extended periods of time. However, to assure optimal ink cartridge health, be sure to turn off the printer properly.
If you are concerned about providing this anonymous information, you can make this information inaccessible by turning off the memory chip's ability to collect the printer's usage information: To turn off usage information collection 1. On the printer control panel, touch (right arrow), and then touch Setup. 2. Select Preferences, and then touch Cartridge Chip Information. 3. Touch OK to turn off usage information collection.
8 Solve a problem The information in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not solve your problem, try using one of the following support services to obtain assistance.
Obtain electronic support To find support and warranty information, go to the HP web site at www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click Contact HP for information about calling for technical support. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • • • • Access online support pages.
Chapter 8 • • Messages that appear when the situation occurs Answers to these questions: ◦ Has this situation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or software to your computer at about the time that this situation began? ◦ Did anything else occur prior to this situation (such as a thunderstorm or moving the printer)? Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico).
For the most current list of telephone support numbers, see www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. www.hp.
Chapter 8 After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support web site: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/ region to learn more about support options.
• • • Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong The printer shuts down unexpectedly Check the power and power connections Make sure the printer's power cord is connected firmly to a functioning power outlet. For voltage requirements, see Electrical specifications. The printer is making some unexpected noises You might hear some unexpected noises made by the printer.
Chapter 8 correctly. To resolve this, uninstall the HP software completely, and then reinstall the HP software. For more information, see Uninstall and reinstall the HP software. Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are secure. • If the printer is connected to a network, check the following: ◦ Check the Link light on the back of the printer. ◦ Make sure you are not using a phone cord to connect the printer.
NOTE: The printer can operate with one or more depleted cartridges. However, printing with depleted cartridges slows the printer and affects the quality of printed documents. If the black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted, output is in grayscale. When possible, replace the depleted cartridge. Do not remove the depleted cartridge until you have a new ink cartridge available. For information about how to install new cartridges, see Replace the ink cartridges.
Chapter 8 Check the media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is a blank page in the file Check the file to make sure there is no blank page.
Check the media size • Content on a page might be cut off if the document size is larger than the media that you are using. • Make sure the media size selected in the printer driver match the size of media loaded in the tray. Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer. For more information, see Set minimum margins.
Chapter 8 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply are not covered under warranty. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve the issue, try the next solution. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges.
Solution 3: Check the paper loaded in the input tray Solution: Make sure the paper is loaded correctly and that it is not wrinkled or too thick. • Load paper with the print side facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. • Make sure the paper lays flat in the input tray and is not wrinkled. If the paper is too close to the printhead during printing, the ink might be smeared.
Chapter 8 Solution 5: Check the print settings Solution: Check the print settings. • Check the print settings to see if the color settings are incorrect. For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors. • Check the print quality setting and make sure it matches the type of paper loaded in the printer.
6700 If defects are seen on the Print Quality Diagnostic report, follow the steps below: 1. If the lines in Test Pattern 1 are not straight and connected, align the printer. For more information, see Align the printhead. 2. If you see white lines in any of the color blocks in Test Pattern 2, clean the printhead. For more information, see Clean the printhead. 3. If you see white or dark lines where the arrows are pointing in Test Pattern 3, align the printer. For more information, see Align the printhead.
Chapter 8 prints, a Print Quality Diagnostic page can help you determine if the printing system is working correctly. Solution 7: Contact HP support Solution: Contact HP support for service. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. TIP: If you are using a computer running Windows, you can visit the HP online support website at www.hp.com/go/customercare.
To clean the printhead from the control panel 1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more information, see Load standard-size media. 2. Touch (right arrow), and then touch Setup. 3. Touch Tools, and then touch Clean Printhead. To clean the printhead from Toolbox (Windows) 1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more information, see Load standard-size media. 2. Open Toolbox. For more information, see Open the Toolbox.
Chapter 8 3. From the Device Services tab, click the icon to the left of Align Printheads. 4. Follow the onscreen instructions. To align the printhead from HP Utility (Mac OS X) 1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more information, see Load standard-size media. 2. Open HP Utility. For more information, see HP Utility (Mac OS X). 3. In the Information And Support section, click Align Printhead. 4. Click Align, and then follow the onscreen instructions.
Media is not coming out correctly • Make sure the output tray extender is fully extended; otherwise, printed pages may fall off the printer. • Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the printer and reload the media correctly, making sure that the paper guides are aligned correctly.
Chapter 8 Solve copy problems If the following topics do not help, see HP support for information about HP support. • • • • • • • • No copy came out Copies are blank Documents are missing or faded Size is reduced Copy quality is poor Copy defects are apparent The printer prints half a page, then ejects the paper Paper mismatch No copy came out • • • Check the power Make sure that the power cord is securely connected, and the printer turned on.
Documents are missing or faded • • • Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). For more information, see Media specifications. Check the settings The quality setting of Fast (which produces draft-quality copies) might be responsible for the missing or faded documents. Change to the Normal or Best setting. Check the original ◦ The accuracy of the copy depends on the quality and size of the original.
Chapter 8 Copy defects are apparent • • • • • • • • • Vertical white or faded stripes The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). For more information, see Media specifications. Too light or dark Try adjusting the contrast and copy-quality settings. Unwanted lines The scanner glass, lid backing, or frame might need cleaning. For more information, see Maintain the printer.
Paper mismatch Check the settings Verify that the loaded media size and type matches the control panel settings. Solve scan problems TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems.
Chapter 8 Part of the document did not scan or text is missing • • Check the original ◦ Make sure that you loaded the original correctly. For more information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). ◦ If you scanned the document from the ADF, try scanning the document directly from the scanner glass. For more information, see Load an original on the scanner glass.
◦ • If you are using a separate OCR (optical character recognition) program, the OCR program might be linked to a word-processing program that does not perform OCR tasks. For more information, see the documentation provided with the OCR program. ◦ Make sure you have selected an OCR language that corresponds to the language used for the document you are scanning. For more information, see the documentation provided with the OCR program.
Chapter 8 ◦ Make sure that the resolution and color settings are correct for the type of scan job. ◦ For best results, use the scanner glass for scanning rather than the ADF. Text or images on the back of a two-sided original appear in the scan Two-sided originals can "bleed" text or images from the back side to the scan if the originals are printed on media that is too thin or too transparent. The scanned image is skewed (crooked) The original might have been loaded incorrectly.
• • • • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass. Try cleaning the scanner glass. For more information, see Maintain the printer. Black dots or streaks ◦ Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass; the scanner glass might be dirty or scratched; or the lid backing might be dirty. Try cleaning the scanner glass and lid backing. For more information, see Maintain the printer.
Chapter 8 This section contains the following topics: • • • • • • The "Fax Hardware Test" failed The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed The "Fax Line Condition" test failed The "Fax Hardware Test" failed Solution: • Turn the printer off by pressing the • • • • (Power) button located on the printer control panel and then
The "Fax Connected to Active Telephone Wall Jack" test failed Solution: • Check the connection between the telephone wall jack and the printer to make sure the phone cord is secure. • Make sure you use the phone cord that came with the printer. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes. After you plug in the phone cord that came with the printer, run the fax test again.
Chapter 8 Figure 8-1 Back view of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port 2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the printer is ready for faxing. 3. Try to send or receive a test fax. • Make sure you use the phone cord that came with the printer.
port labeled 1-LINE on the back of the printer, and the other end to your telephone wall jack, as shown in the illustration. 1 2 • • • 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port If the phone cord that came with the printer is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics store that carries phone accessories.
Chapter 8 The "Dial Tone Detection" test failed Solution: • Other equipment, which uses the same phone line as the printer, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again.
The "Fax Line Condition" test failed Solution: • Make sure you connect the printer to an analog phone line or you cannot send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect the printer to an analog phone line and try sending or receiving a fax.
Chapter 8 example, you cannot use the printer for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send email or access the Internet. The printer is having problems sending and receiving faxes Solution: Make sure the printer is turned on. Look at the display on the printer. If the display is blank and the (Power button) light is not lit, the printer is turned off. Make sure the power cord is firmly connected to the printer and plugged into a power outlet.
• • • • • • • • that carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service. Other equipment, which uses the same phone line as the printer, might be in use.
Chapter 8 The printer is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a 2-wire phone cord in the box with the printer, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.
The printer cannot receive faxes, but can send faxes Solution: • If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the printer is set to All Rings. For more information, see Change the answer ring pattern for distinctive ring. • If Auto Answer is set to Off, you need to receive faxes manually; otherwise, the printer cannot receive the fax. For information on receiving faxes manually, see Receive a fax manually.
Chapter 8 ◦ ◦ Disconnect the answering machine and then try receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem. Reconnect the answering machine and record your outgoing message again. Record a message that is approximately 10 seconds in duration. Speak slowly and at a low volume when recording your message. Leave at least 5 seconds of silence at the end of the voice message.
Fax tones are recorded on my answering machine Solution: • When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the printer as described in Case I: Shared voice/fax line with answering machine. If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine. • Make sure the printer is set to receive faxes automatically and that the Rings to Answer setting is correct.
Chapter 8 The computer cannot receive faxes (Fax to PC and Fax to Mac) Cause: The computer selected to receive faxes is turned off. Solution: times. Make sure the computer selected to receive faxes is switched on at all Cause: Different computers are configured for setup and receiving faxes and one of them may be switched off. Solution: If the computer receiving faxes is different from the one used for setup, both computers should be switched on at all times.
• • If you are using HP ePrint, check the following: ◦ Make sure the printer’s email address is correct. ◦ Make sure that the printer’s email address is the only address listed in the “To” line of the email message. If other email addresses are listed in the “To” line, the attachments you are sending might not print. ◦ Make sure you are sending documents that meet the HP ePrint requirements. For more information, see Web Services specifications.
Chapter 8 ◦ • Inspect the ends of the memory device for dirt or material that closes a hole or spoils a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol. ◦ Make sure that the memory device is working correctly by testing it with other devices. Check the memory device slot ◦ Make sure that the memory device is fully inserted into the correct slot. For more information, see Insert a memory device.
Solve wireless problems This section provides information about solving problems you might encounter when connecting the printer to your wireless network. Follow these suggestions in order, starting with those listed in the “Basic wireless troubleshooting” section. If you still encounter problems, follow the suggestions provided in the “Advanced wireless troubleshooting” section.
Chapter 8 TIP: If the Wireless Network Test indicates the signal is weak, try moving the printer closer to the wireless router.
To check a wireless connection 1. Make sure that your computer's wireless has been turned on. For more information, see the documentation that came with your computer. 2. If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network. Windows a.
Chapter 8 A: Make sure the printer is on the network 1. If the printer supports Ethernet networking and is connected to an Ethernet network, make sure an Ethernet cable is not plugged into the back of the printer. If an Ethernet cable is plugged into the back, then wireless connectivity is disabled. 2. If the printer is connected to a wireless network, print the network configuration page. For more information, see Understand the network configuration page. 3.
If you are able to access the EWS, but are still unable to use the printer even with the firewall turned off, try enabling the firewall software to recognize the printer. For more information, see the documentation provided with your firewall software. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can check the printer’s status from your computer to see if the printer is paused or offline, preventing you from using it.
Chapter 8 you have difficulties printing or connecting to the printer, make sure the correct version of the printer driver is set as the default. 1. Click Start, and then click Printers or Printers and Faxes or Devices and Printers. - Or Click Start, click Control Panel, and then double-click Printers. 2. Determine if the version of the printer driver in the Printers or Printers and Faxes or Devices and Printers folder is connected wirelessly: a.
Mac OS X 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications icon on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. Configure your firewall software to work with the printer A personal firewall, which is security software running on your computer, can block network communication between your printer and your computer.
Chapter 8 NOTE: At this time, some portions of this site are not available in all languages. Solve printer management problems This section provides solutions to common problems that involve managing the printer. This section contains the following topic: • Embedded web server cannot be opened NOTE: To use the embedded web server, the printer must be connected to a network using either an Ethernet or a wireless connection.
Check the printer IP address • To check the IP address of the printer, obtain the IP address by printing a network configuration page. Touch (right arrow), touch Setup, touch Network, and then touch Print Network Settings. • Ping the printer using the IP address from the command prompt (Windows) or from Network Utility (Mac OS X). (Network Utility is located in the Utilities folder in the Applications folder at the top level of the hard disk.) For example, if the IP address is 123.123.123.
Chapter 8 Check the ink cartridges Make sure that all of the ink cartridges are firmly installed and aligned in their correct, color-coded slot. A correctly installed ink cartridge should not move when pulled slightly. The printer cannot work if all the ink cartridges are not installed. HP software installation suggestions Check the computer system • Make sure that your computer is running one of the supported operating systems. For more information, see System requirements.
◦ • Make sure the printer is installed on the same subnet as the computers that use the printer. ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the network configuration page.
Chapter 8 If you need to call HP, it is often useful to print the printer status report before calling. 1 2 3 1. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), the accessories that are installed (such as the automatic two-sided printing accessory or duplexer), and the number of pages printed from the trays and accessories. 2.
help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. 1 2 3 4 1. General Information: Shows information about the current status and active connection type of the network, and other information, such as the URL of the embedded web server. 2. 802.3 Wired: Shows information about the active wired network connection, such as the IP address, subnet mask, default gateway, as well as the hardware address of the printer. 3. 802.
Chapter 8 • • SLP: Service Location Protocol (SLP) is an Internet standard network protocol that provides a framework to allow networking applications to discover the existence, location, and configuration of networked services in enterprise networks. This protocol simplifies discovery and use of network resources such as printers, web servers, fax machines, video cameras, files systems, backup devices (tape drives), databases, directories, mail servers, calendars.
To clear a jam inside the printer 1. Remove all media from the output tray. CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the automatic two-sided printing accessory (duplexer). 2. Check the duplexer. a. Push the buttons on either side of the duplexer, and then remove the duplexer. 1 2 1 b. Locate any jammed media inside the printer, grasp it with both hands, and then pull it towards you.
Chapter 8 c. Move the carriage to the left, locate any jammed media inside the printer on the right side of the carriage, free any paper scraps or wrinkled media, and pull the media towards you through the front of the printer. WARNING! Do not reach into the printer when it is turned on and the carriage is stuck. When you open the ink cartridge access door, the carriage should return to its position on the right side of the printer.
3. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the printer. If you do not remove all the pieces of paper from the printer, more paper jams are likely to occur. 4. Close the cover of the automatic document feeder, pressing down firmly until it snaps into place. Avoid paper jams To help avoid paper jams, follow these guidelines.
A Technical information This section contains the following topics: • • Warranty information Printer specifications • Regulatory information • • Environmental product stewardship program Third-party licenses Warranty information This section contains the following topics: Hewlett-Packard limited warranty statement • • 136 Ink cartridge warranty information Technical information
Hewlett-Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
Appendix A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing . This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
Printer specifications This section contains the following topics: • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded web server specifications • Media specifications • Print specifications • Copy specifications • Fax specifications • Scan specifications • Web Services specifications • HP website specifications • Environmental specifications • Electrical specificatio
Appendix A (continued) Feature Capacity Font support US fonts: CG Times, CG Times Italic, Universe, Universe Italic, Courier, Courier Italic, Letter Gothic, Letter Gothic Italic.
• Citrix XenServer 5.5 • Mac OS X v10.5, v10.6, v10.7 • Microsoft Windows 2003 Server Terminal Services • Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0 • Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5 • Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.
Appendix A Understand supported sizes Media size Standard media sizes 10x15cm* 2L U.S. Letter (216 x 279 mm; 8.5 x 11 inches) 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)* U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)* A5 (148 x 210 mm; 5.8 x 8.3 inches)* Edge-to-Edge A4* Edge-to-Edge Letter* Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.
(continued) Media size Input tray ADF Duplexer Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches) Cards Index card (76.2 x 127 mm; 3 x 5 inches) Index card (102 x 152 mm; 4 x 6 inches) Index card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) A4 index card (210 x 297 mm; 8.3 x 11.7 inches) Hagaki** (100 x 148 mm; 3.9 x 5.8 inches) Ofuku Hagaki** (200 x 148 mm; 7.8 x 5.8 inches) Index Card Letter (216 x 279 mm; 8.5 x 11 inches) Photo media Photo media (76.
Appendix A * These sizes can be used for borderless printing. ** The printer is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights Tray Type Weight Capacity Input tray Paper 60 to 105 g/m2 Up to 250 sheets of plain paper (16 to 28 lb bond) (25 mm or 1 inch stacked) Photo media 250 g/m2 Up to 100 sheets (66 lb bond) (17 mm or 0.67 inch stacked) Labels Up to 100 sheets (17 mm or 0.
Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. 3 3 4 1 2 4 1 2 Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin U.S. Letter 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 16.5 mm (0.65 inch) 16.5 mm (0.65 inch) U.S. Legal A4 U.S. Executive U.S. Statement 8.
Appendix A • Several kinds of media require a specific orientation when you print on both sides of a page. These include letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the printer prints the first side of the media first. Load the media with the print side facing down. • For auto-duplexing, when printing finishes on one side of the media, the printer holds the media and pauses while the ink dries.
Scan specifications • Integrated OCR software automatically converts scanned text to editable text • Twain-compliant interface (Windows) and Image Capture-compliant interface (Mac OS X) • Resolution: ◦ Scanner glass: 1200 x 1200 ppi ◦ ADF: 600 x 600 ppi • Color: 24-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size: ◦ Scanner glass: 216 x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.
Appendix A Electrical specifications Power supply Universal power adapter (external) Power requirements Input voltage: 100 to 240 VAC, 50/60 Hz Output voltage: +32V/+12V at 1094 mA/250 mA Power consumption 26.64 watts printing (Fast Draft Mode); 17.76 watts copying (Fast Draft Mode) Acoustic emission specifications Print in Draft mode, noise levels per ISO 7779 • Sound pressure (bystander position) LpAm 55 (dBA) (mono Draft print) • Sound power LwAd 6.
Regulatory information The printer meets product requirements from regulatory agencies in your country/region. This section contains the following topics: • Regulatory Model Number • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for Germany • Notice to users of the U.S.
Appendix A FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement LED indicator statement The display LEDs meet the requirements of EN 60825-1.
Appendix A Notice to users of the U.S. telephone network: FCC requirements Notice to users of the U.S. telephone network: FCC requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested, provide this information to your telephone company. An FCC compliant telephone cord and modular plug is provided with this equipment.
Notice to users of the Canadian telephone network Note à l’attention des utilisateurs du réseau téléphonique canadien/Notice to users of the Canadian telephone network Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie Canada. Le numéro d’enregistrement atteste de la conformité de l’appareil.
Appendix A European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC • Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • Notice to users in Taiwan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio frequency exposure limits.
Appendix A Notice to users in Taiwan 156 Technical information
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Appendix A 158 English Français Deutsch Italiano Español Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo, es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos.
Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
Appendix A 160 English European Union Battery Directive This product contains a battery that is used to maintain data integrity of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician.
RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) Environmental product stewardship program 161
Appendix A Third-party licenses LICENSE.aes-pubdom--crypto --------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now AES) * * @author Vincent Rijmen * @author Antoon Bosselaers * @author Paulo Barreto * * This code is hereby placed in the public domain.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. LICENSE.
Appendix A This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] ==================================================================== Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
Appendix A ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Appendix A * may be used to endorse or promote products derived from this software * without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
Third-party licenses 169
B HP supplies and accessories This section provides information on HP supplies and accessories for the printer. The information is subject to changes, visit the HP web site (www.hpshopping.com) for the latest updates. You may also make purchases through the web site. NOTE: Not all cartridges are available in all countries/regions.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.
C Additional fax setup After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line.
Countries/regions with a parallel-type phone system (continued) Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.
Appendix C 3. • Answering machine: An answering machine that answers voice calls at the same phone number you use for fax calls on the printer. • Voice mail service: A voice mail subscription through your telephone company at the same number you use for fax calls on the printer. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup.
(continued) Other equipment or services sharing your fax line DSL PBX Distinct ive ring service Voice calls Computer dial-up modem Answering machine Voice mail service Recommended fax setup Case J: Shared voice/fax line with computer modem and answering machine Case K: Shared voice/fax line with computer dial-up modem and voice mail Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on
Appendix C To set up the printer with a separate fax line 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully.
(continued) 3 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer.
Appendix C Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the printer as described in this section. Back view of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port.
3. Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number. NOTE: By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number, the printer might answer both voice calls and fax calls or it might not answer at all. TIP: You can also use the Ring Pattern Detection feature in the printer’s control panel to set distinctive ring.
Appendix C To set up the printer with a shared voice/fax line 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the supplied phone cord to the adapter provided for your country/region. If you do not use the supplied cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully.
Back view of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. To set up the printer with voice mail 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.
Appendix C NOTE: If you have a computer dial-up modem, your computer dial-up modem shares the phone line with the printer. You cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing while you are using your computer dial-up modem to send an email or access the Internet.
4. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 5. 6. Turn on the Auto Answer setting. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 7. Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting.
Appendix C NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. To set up the printer with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. 2.
Example of a parallel splitter To set up the printer on the same phone line as a computer with two phone ports Back view of the printer 3 1 5 2 4 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1LINE port. 3 Parallel splitter 4 Computer with modem 5 Telephone 1. Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.
Appendix C 5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Now you need to decide how you want the printer to answer calls, automatically or manually: • If you set up the printer to answer calls automatically, it answers all incoming calls and receives faxes.
(continued) You might need to connect the supplied phone cord to the adapter provided for your country/region. 5 DSL/ADSL modem 6 Computer 7 Telephone NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. To set up the printer with a computer DSL/ADSL modem 1.
Appendix C Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the printer as described in this section.
4. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. NOTE: If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 5. Turn on the Auto Answer setting. 6.
Appendix C To set up the printer on the same phone line as a computer with two phone ports Back view of the printer 2 3 1 6 7 5 4 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone (optional) 5 Answering machine 6 Computer with modem 7 Use the phone cord supplied in the box with the printer to connect to the 1LINE port. You might need to connect the supplied phone cord to the adapter provided for your country/region. 1.
5. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. NOTE: If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 6.
Appendix C (continued) You might need to connect the supplied phone cord to the adapter provided for your country/region. 5 DSL/ADSL modem 6 Computer 7 Answering machine 8 Telephone (optional) NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.
fax; if there are no fax tones, the printer stops monitoring the line and your answering machine can record a voice message. If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.
Appendix C 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the supplied phone cord to the adapter provided for your country/region. 3 Computer with modem 4 Telephone To set up the printer on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the printer. 2.
(continued) Sweden www.hp.se/faxconfig Norway www.hp.no/faxconfig Netherlands www.hp.nl/faxconfig Belgium (Dutch) www.hp.be/nl/faxconfig Belgium (French) www.hp.be/fr/faxconfig Portugal www.hp.pt/faxconfig Spain www.hp.es/faxconfig France www.hp.com/fr/faxconfig Ireland www.hp.com/ie/faxconfig Italy www.hp.com/it/faxconfig Test fax setup You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing.
D Network setup You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded web server, a configuration and status tool you access from your web browser using an existing network connection to the printer. For more information, see Embedded web server.
TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Network Diagnostic Utility in the Quick Links section. (At this time, this tool might not be available in all languages.
Appendix D To connect the printer using the Push Button Method 1. On the printer control panel, touch 2. Touch Wi-Fi Protected Setup, and then follow the onscreen instructions. (right arrow), touch Setup, and then touch Network. 3. When prompted, touch Push Button. 4. On the wireless router or wireless access point, press and hold the WPS button for 3 seconds. Wait for about 2 minutes. If the printer connects successfully, the wireless light stops blinking but remains lit.
Follow the instructions for your operating system. Windows 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. 2. Click Connect a new printer, and then click Convert a USB connected printer to wireless. 3. Follow the display instructions to complete the setup. Mac OS X 1. Open HP Utility. For more information, see To open HP Utility. 2. Click the Applications on the HP Utility toolbar. 3.
Appendix D Overview of security settings To help improve the security of the wireless network and prevent unauthorized access, the printer supports many common types of network authentication, including WEP, WPA, and WPA2. • WEP: Provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEP-enabled network use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s) it uses.
• Turn off administrative access over wireless if possible. If you do this, you need to connect to the router with a wired Ethernet connection when you want to make configuration changes. • Turn off remote administrative access over the Internet on your router, if possible. You can use Remote Desktop to make an encrypted connection to a computer running behind your router and make configuration changes from the local computer you are accessing over the Internet.
Appendix D • Change IP settings • Reset network settings Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1. Touch 2. Select Advanced Setup, then touch Link Speed. 3. Touch the number next to the link speed that matches your network hardware: (right arrow), touch Setup, and then touch Network. View IP settings To view the IP address of the printer: • Print the network configuration page.
Uninstall and reinstall the HP software If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the HP software installation screen, you might need to uninstall and then reinstall the HP software that came with the printer. Do not simply delete the printer application files from your computer. To uninstall from a Windows computer: 1. On the computer desktop, click Start, select Settings, click Control Panel, and then click Add/ Remove Programs.
E Printer management tools This section contains the following topics: • • Toolbox (Windows) HP Utility (Mac OS X) • Embedded web server Toolbox (Windows) The Toolbox provides maintenance information about the printer. NOTE: The Toolbox can be installed from the HP Software CD if the computer meets the system requirements. Open the Toolbox 1.
if you have configured the EWS language, a cookie helps remember which language you have selected so that the next time you access the EWS, the pages are displayed in that language. Though some cookies are cleared at the end of each session (such as the cookie that stores the selected language), others (such as the cookie that stores customer-specific preferences) are stored on the computer until you clear them manually.
F 206 How do I? • Get started • • Print Scan • Copy • • Fax Web Services • Work with ink cartridges • Solve a problem How do I?
G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory until the problem is resolved. However, the printer’s memory might fill up with faxes that have not been printed yet or transferred to the computer. To solve this problem, resolve any problems with the printer. For more information, see Solve fax problems.
Appendix G NOTE: If the cartridge is identified in the message as incompatible, see Order printing supplies online for information about obtaining cartridges for the printer. To solve this problem, try the following solutions. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn the printer off and on. • Solution 2: Install the ink cartridges correctly.
For instructions on clearing jams, as well as more information about how to avoid jams, see Clear jams. The printer is out of paper The default tray is empty. Load more paper, and then touch OK. For more information, see Load media. Printer Offline The printer is currently offline. While offline, the printer cannot be used. To change the printer's status, complete the following steps. 1. Click Start, and then click Printers or Printers and Faxes or Devices and Printers.
Appendix G TIP: When completely closed, most doors and covers snap into place. If the problem persists after you’ve securely closed all doors and covers, contact HP support. For more information, see HP support. Previously used ink cartridge installed The ink cartridge identified in the message was previously used in a different printer.
Using Genuine HP Cartridges has its Rewards HP rewards loyal customers for using genuine HP supplies. Click the button below the message to view Rewards online. Reward may not be available in all regions. Counterfeit Cartridge Advisory The installed cartridge is not a new, genuine HP cartridge. Contact the store where this cartridge was purchased. To report suspected fraud, visit HP at www.hp.com/go/anticounterfeit. To continue using the cartridge, click Continue.
Appendix G Use color ink only? The black cartridge is out of ink. Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated. Text and photo quality will differ from those printed when using all cartridges. The black cartridge will need to be replaced soon. To print with black, replace the black ink cartridge. For information about how to install new cartridges, see Replace the ink cartridges.
To temporarily replace black with color, click Cancel Print and re-send the print job. The Use color ink only? message appears before the job prints. The black cartridge will need to be replaced soon. Automatic document feeder cover open Close the cover of the Automatic Document Feeder to continue. Problem with ink system Please remove the ink cartridges and examine them for any sign of leaks. If any cartridges have leaks, contact HP. Do not use cartridges that are leaking.
Index A accessibility 3, 9 accessories printer status report 130 warranty 137 acoustic emissions 148 ADF (automatic document feeder) load originals 20 media sizes supported 142 ADSL, fax setup with parallel phone systems 176 after the support period 82 align printhead 93 answer ring pattern change 61 parallel phone systems 178 answering machine fax tones recorded 115 set up with fax (parallel phone systems) 188 set up with fax and modem 189 automatic document feeder (ADF) clean 26 feeding problems, troubles
Index dots or streaks, troubleshoot copies 98 dots, troubleshoot scan 103 double-sided printing 36 driver warranty 137 DSL, fax setup with parallel phone systems 176 duplexer clear jams 132 media types and weights supported 144 duty cycle 140 E ECM.
H hardware, fax setup test 104 head 92 header, fax 60 Help 14 Hewlett-Packard Company notices 3 HP Utility (Mac OS X) opening 204 humidity specifications 147 I ink cartridges check ink levels 74 locating 12 ordering online 170 part numbers 130, 170 replace 75 status 130 supported 139 tips 73 warranty 137 warranty expiration dates 130 yields 139 ink level icons 14 ink levels, check 74 ink-cartridge access door, locating 12 input tray capacity 144 media sizes supported 142 media types and weights supported 1
Index view and print settings 201 wireless communication setup 196 wireless settings 130 noise information 148 O OCR edit scanned documents 40 troubleshoot 100 operating environment specifications 147 operating systems supported 140 originals scan 38 output tray locating 11 media supported 144 P pages per month (duty cycle) 140 paper jams 132, 135 size, set for fax 54 paper-feed problems, troubleshoot 94 parallel phone systems answering machine setup 188 countries/regions with 172 distinctive ringing setu
error, fax 66 fax test failed 103 print quality 90 printhead 92 reprint faxes from memory 52 right navigation button 13 rings to answer 60 S save faxes in memory 52 scan error messages 101 from printer control panel 38 from Webscan 39 OCR 40 quality 101 Scan screen 14 scan specifications 147 slow 99 troubleshoot 99 Scan screen 14 scanner glass clean 25 load originals 19 locating 11 schedule fax 49 Secure Digital memory card insert 24 send faxes basic fax 45 manually 47 memory, from 48 monitor dialing 48, 5
Index port connection, failed 105 setup 195 telephone wall jack 105 text cannot be edited after scan, troubleshoot 100 incompletely filled on copies 98 missing from scan, troubleshoot 100 splotchy on copies 98 troubleshoot 86 unclear on copies, troubleshoot 98 unclear scans 103 tone dialing 62 tray 2 capacity 144 media sizes supported 142 media types and weights supported 144 trays capacities 144 clear jams 132 load media 21 locating 11 media sizes supported 142 media types and weights supported 144 paper g
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