HP SureStore NetStorage 6000 User’s Guide
© 2000 - 2001 Hewlett-Packard Company. The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Company.
Table of Contents Chapter 1: Overview Network Attached Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 HP NetStorage 6000 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 The HP NetStorage 6000 Web Interface . . . . . . . . . . . . . . . . . . . . 1-9 Integrating with Network Management Applications. . . . . . . . . . 1-11 Backing up the HP NetStorage 6000. . . . . . . . .
Chapter 5: Backing Up and Restoring Files The Backup and Restore Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Using the HP SureStore 818 or 1/9 DLT Autoloader . . . . . . . . . . 5-1 Local and Remote Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Disk Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Checking the Current Tape Drive Status. . . . . . . . . . . . . . . . . . . . 5-11 Backing Up . . . . . . . . . . . . . . . . . . .
Chapter 10: Integrating with Management Applications Management Applications Overview . . . . . . . . . . . . . . . . . . . . . . 10-1 HP Top Tools Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3 HP OpenView Network Node Manager Integration . . . . . . . . . . . 10-4 CA Unicenter TNG Framework Integration . . . . . . . . . . . . . . . . . 10-7 ManageX Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix D: Telnet Information Appendix E: Troubleshooting and Error Codes General Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 Browser Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4 Determining Component Failure. . . . . . . . . . . . . . . . . . . . . . . . . . E-6 UPS Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-8 Hardware Error Codes. . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents-5
Overview Network Attached Storage Chapter 1 Overview Network Attached Storage The HP NetStorage 6000 is a network attached storage (NAS) device used to store data on your network. NAS devices provide a simpler, more reliable, and cost-effective way to add storage to your network.
Overview Getting Started 2 Go directly to the Configuration Tab and manually enter: • System name, see “DNS Settings” on page 3-3 • Administrative password, see “Administrative Password Settings” on page 3-12 • DNS domain name, see “DNS Settings” on page 3-3 • Primary and secondary DNS server IP addresses, see “DNS Settings” on page 3-3 • • • • • • NIC parameters, see “TCP/IP Settings” on page 3-2 Address for event log data, see “System Log” on page 3-9 UNIX settings, see “UNIX Settings” on page 3-4 WIN
Overview HP NetStorage 6000 Hardware HP NetStorage 6000 Hardware Physical Drives The HP NetStorage 6000 contains between four and ten physical hard drives, depending on your company’s storage needs. Each physical drive can have up to 73GB of storage capacity. Figure 1.1 Physical Drives 1-3 Note Use only HP Hard Drives approved for your NetStorage 6000. For an upto-date list of approved hard disk drives, please visit our web site at www.hp.com/support/ns6000.
Overview HP NetStorage 6000 Hardware Logical Drives Physical drives are grouped together to form one or more logical drives, which are also known as RAID sets. Physical drives are also used individually as hot spares. Logical drives and hot spares are configured at the factory. The illustration in figure 1.2 shows a typical configuration. Figure 1.2 Logical Drives Note The HP NetStorage 6000 supports only RAID level 5 for the creation of logical drives.
Overview HP NetStorage 6000 Hardware Partitions and File Volumes Logical drives are further broken down into as many as four partitions with each partition consisting of 256GB of drive space or less. Once you have partitioned your logical drive, you can create file volumes for storing your data. File volumes are the basic unit of logical storage for a file system on the HP NetStorage 6000. When you create a file volume, it uses one partition on one logical drive.
Overview HP NetStorage 6000 Hardware The illustration in figure 1.3 on page 1-5 shows a logical drive that consists of three physical drives. This logical drive has been broken down into four partitions (the maximum number). Typically, you create partitions such that each one becomes a file volume. However, at some point you may require more storage space for a file volume. Increasing Storage Capacity An important aspect of managing file volumes is the concept of expanding volumes.
Overview HP NetStorage 6000 Hardware Figure 1.
Overview HP NetStorage 6000 Hardware Hot Spare Drives Hot spare drives are reserved drives that are used only when a physical drive that is part of a logical drive fails. When this happens, the system automatically selects the first available hot spare drive to take the place of the failed drive as shown in figure 1.5. The logical drive is rebuilt using the hot spare, and the hot spare drive becomes a member of the logical drive. Figure 1.
Overview The HP NetStorage 6000 Web Interface Redundant Power Supply Cords The HP NetStorage 6000 lets you attach more than one power source into the back of the unit. This redundancy protects against a power failure. The primary power cord needs to be connected when power is turned on. The HP NetStorage 6000 Web Interface The HP NetStorage 6000 is managed via a web browser as shown in figure 1.6 on page 1-10 (Internet Explorer 5.0 or later or Netscape 4.61 or later).
Overview The HP NetStorage 6000 Web Interface Figure 1.6 HP NetStorage 6000 Web Interface The web interface’s six tabs are: n Identity Tab — View general system information. See Chapter 2, “The Identity Tab.” n Status Tab — View system activity and monitor hardware information. See Chapter 6, “Monitoring the System.” n Storage Tab — Create and delete file volumes and directories; create shares and mount points; modify permissions; view file volume information; view physical drive specifications.
Overview Integrating with Network Management Applications Integrating with Network Management Applications Network management applications let you view and manage devices on your network. The HP NetStorage 6000 works with the following management applications: n HP TopTools versions 4.5 and 5.0 n HP OpenView Network Node Manager version 6.0 n Computer Associates Unicenter TNG Framework version 2.2 n HP OpenView ManageX version 4.
Overview Backing up the HP NetStorage 6000 Backing up the HP NetStorage 6000 Local Backup You can use the backup application in the NetStorage web interface plus an optional HP SureStore DLT Autoloader 818 or 1/9 to perform a local backup. In a local backup session the data is transferred to the locally attached Autoloader using a tape format that is unique to the HP NetStorage 6000. The data transfer does not interfere with your LAN traffic.
Overview Locating Information Locating Information The online User’s Guide works with HP TopTools version 5.0. If you do not have TopTools on your system, you can use a web browser to view the user’s guide (Internet Explorer 5.0 or later or Netscape 4.61 or later). The context-sensitive, online User’s Guide is pre-loaded on your HP NetStorage 6000. The guide is organized into main level and sub-level topics.
Overview Using Help While You Work Using Help While You Work You can obtain information about the tabs in the NetStorage web interface by using context-sensitive help. 1 Click the help icon in the upper right corner of the web interface window. A help window displays the topic pertaining to the screen you are viewing. 2 Review the information, then close the window, or leave help running in the background by minimizing the screen.
The Identity Tab Chapter 2 The Identity Tab The Identity tab displays the following general system information: n Name—The system or host name for your HP NetStorage 6000 n Description—HP NetStorage 6000 n Manufacturer—Hewlett-Packard Company n Product Name—The product number corresponding to the original configuration of the HP NetStorage 6000 n Location—The physical location of the HP NetStorage 6000 n Contact Name—The person to be notified in case of trouble or questions about the HP NetStorage 6000 (
The Identity Tab 2-2
Configuring Your System and Network The Configuration Tab Chapter 3 Configuring Your System and Network The Configuration Tab When you initially set up your HP NetStorage 6000, you must: n Enter your TCP/IP settings. n Configure your Network Interface Card parameters. n Set up your UNIX and/or Windows environments. If your network configuration changes, you need to alter these settings.
Configuring Your System and Network Network Settings Network Settings TCP/IP Settings The HP NetStorage 6000 has two Network Interface Card (NIC) slots and supports the following NICs: n Single-port 10/100 Base-T n Dual-port 10/100 Base-T n Gigabit 1000 Base SX This support gives the system between one and four NIC ports. When you initially set up your HP NetStorage 6000, you need to configure your IP address for the NIC using the front panel display.
Configuring Your System and Network Network Settings 3 Click Apply. A dialog box informs you that: • You are about to change the system’s NIC parameters. You (and other users) will lose the connection to the device while the changes take place. • The NetStorage web interface in the current browser cache becomes invalid. You should close the browser and reconnect to the system using the new NIC parameters.
Configuring Your System and Network Network Settings UNIX Settings During initial setup, you must specify how to manage and maintain the Hosts and Trusted Hosts files. Hosts file management lets you map a machine name to its IP address. Trusted Hosts file management lets you configure hosts on your network so that they have a trusted relationship with the HP NetStorage 6000.
Configuring Your System and Network Network Settings To set up a Trusted Host, you must first specify it in the Hosts file: Note Making a host trusted may compromise network security and should only be done for administrative purposes. 1 Using the NetStorage web interface, click the Configuration tab, then select Network Settings > UNIX Settings. 2 Click Add next to the Trusted Hosts File Management field. The Add Trusted Host Entry screen appears. 3 Enter the host name.
Configuring Your System and Network Network Settings Windows Settings If you support Windows users, you must specify the Windows settings during initial setup. To specify the Windows settings: 1 Using the NetStorage web interface, click the Configuration tab, then select Network Settings > Windows Settings. 2 Enter the: • Primary and Secondary WINS IP Addresses • Network Neighborhood System Comment (optional) 3 Click either User Level Security or Share Level Security for the security mode.
Configuring Your System and Network Alert Settings Alert Settings SMTP/Email The HP NetStorage 6000 lets you automatically notify individuals via email if there is a hardware failure or a critical system alert. To set up automatic notification: 1 Using the NetStorage web interface, click the Configuration tab, then select Alert Settings > SMTP/email. 2 Enter the name of the e-mail server. The e-mail server must be an IP address or a fully qualified name (such as, alpha.corp.com).
Configuring Your System and Network Alert Settings SNMP/Network Management Settings If you are using a Simple Network Management Protocol (SNMP) tool, you can define the names of the servers to receive notification in case of a failure. To define the servers to receive notification: 1 Using the NetStorage web interface, click the Configuration tab, then select Alert Settings > SNMP/Network Management. By default, the Community String field is set to public and the Trap Destination fields are blank.
Configuring Your System and Network Alert Settings System Log You can define a remote server to which you can redirect a copy of the event log. For more information, see “View Event Log” on page 6-3. The Syslog function lets you manage a central location for the event log instead of working with different interfaces or systems. The Syslog function allows the event log to be redirected to systems with a Syslog daemon. Note Red Hat Linux 6.
Configuring Your System and Network System Settings System Settings Informational Settings The Informational Settings appear on the Identity screen of the NetStorage web interface. Network management tools may also function according to the contents of these fields. To change the informational settings: 1 Using the NetStorage web interface, click the Configuration tab, then select System Settings > Informational Settings.
Configuring Your System and Network System Settings Date and Time Settings Although not required, you should set the date and time on the HP NetStorage 6000. The system uses the information on this screen to keep track of the date and time for operations such as: n Backup n Time stamps for file generation and modification n Log file reports Failure to set the proper date and time may lead to confusing behavior or misleading time stamping of files and log messages.
Configuring Your System and Network System Settings Administrative Password Settings You can set a password for the HP NetStorage 6000. This prevents unauthorized access to the storage device’s web interface. The HP NetStorage 6000 ships without password protection, and the fields are initially blank. Note If you set a password for the HP NetStorage 6000, protect it as you would any other password. If you forget or lose this password, you will not be able to access your device.
Configuring Your System and Network System Settings To change your password: 1 Using the NetStorage web interface, click the Configuration tab, then select Systems Settings > Administrative Password. 2 Enter your password in the Old Password field. 3 Enter a new password in the New Password field. You can use any combination of letters and numbers, and uppercase and lowercase characters. 4 Confirm your password by typing it again in the Confirm New Password field. 5 Click Apply.
Configuring Your System and Network User Mapping Hardware Settings The HP NetStorage 6000 may be attached to an uninterruptible power supply (UPS). To enable or disable HP NetStorage 6000 support for the UPS: 1 Using the NetStorage web interface, click the Configuration tab, then select System Settings > Hardware Settings. 2 Check External power supply (UPS) attached if you are going to attach a UPS to the HP NetStorage 6000.
Configuring Your System and Network User Mapping To select a mapping strategy: 1 Using the NetStorage web interface, click the Configuration tab, then select User Mapping > Mapping Strategy. 2 Select a User Mapping strategy. The possible choices are: • No Mapping — No automatic mapping between UNIX NIS accounts and Windows accounts occurs. Any mapping between accounts must be done by editing the user map file for each account.
Configuring Your System and Network User Mapping NIS User Accounts Note The HP NetStorage 6000 supports NIS service, but not NIS+ service. The HP NetStorage 6000 allows you read-only access to portions of the user NIS file generated by the Network Information Service (NIS) when NIS is enabled. This information is provided for assistance if you find that you need to make modifications to the user map file. The user map file associates an NT or Windows user with a UNIX user account.
Configuring Your System and Network User Mapping NIS Group Accounts Note The HP NetStorage 6000 supports NIS service, but not NIS+ service. The HP NetStorage 6000 allows you read-only access to portions of the user NIS file generated by the Network Information Service (NIS) when NIS is enabled. This information is provided for assistance if you find that you need to make modifications to the group map file. The group map file associates an NT or Windows primary group with a UNIX group account.
Configuring Your System and Network User Mapping NIS Service Note The HP NetStorage 6000 supports NIS service, but not NIS+ service. The HP NetStorage 6000 allows you read-only, online access to the user NIS file generated by the Network Information Services (NIS) service. In order to see this file the NIS service must first be enabled.
Configuring Your System and Network User Mapping Modifying the User Map File The user map file contains an entry for each unique Windows client that attaches to the HP NetStorage 6000 while the device is configured to use user-level security. The format of the file entry is: :::: The UID value that is assigned to the Windows client is one number larger than the largest UID value in the users map or users NIS file starting with number 65537.
Configuring Your System and Network User Mapping Modifying the Group Map File The group map file contains an entry for each unique Windows primary group that is associated with the Windows users that access the NetStorage 6000 when it is configured to use user-level security.
Configuring Your System and Network Shutting Down and Restarting Shutting Down and Restarting Shutting Down the HP NetStorage 6000 Shut down the device if you: n move the device to a new location n anticipate a power outage in your building and you do not have an uninterruptible power supply for the device To shut down the device: 1 Using the NetStorage web interface, click the Configuration tab, then select Shutdown/Restart. 2 Click the Shutdown button.
Configuring Your System and Network Shutting Down and Restarting Restarting the HP NetStorage 6000 Restart the device if you: n Download a new version of the NetStorage web interface as described in “Upgrading From the Web” on page 9-4. n Install a new operating system n Change your security mode as described in “Windows Settings” on page 3-6. n Enable DHCP as described in “TCP/IP Settings” on page 3-2.
Managing Storage The Storage Tab Chapter 4 Managing Storage The Storage Tab The storage tab in the HP NetStorage 6000 lets you: n View file volumes and share information n Manage file volumes (create, expand, rename, and delete) n Manage directories in file volumes (create, rename, and delete) n Manage Windows shares in directories (create or edit) n Manage mount points (UNIX only) n View physical drive information n View logical drive information n Manage logical drives (create, delete, and rebuild) n Ass
Managing Storage Managing Physical and Logical Drives Managing Physical and Logical Drives View Physical Drive Information The HP NetStorage 6000 contains ten drive bays to host as many as ten physical disk drives. Physical drives are used in groups of three to eight to create RAID sets (logical drives). Physical drives are also used individually as hot spares. A drive assigned as a hot spare automatically repairs a RAID set when one of the drives in the set becomes damaged or is removed.
Managing Storage Managing Physical and Logical Drives View Logical Drive Information Logical drives on the HP NetStorage 6000 are roughly equivalent to what is commonly referred to as a RAID set. You may partition the storage space on logical drives to create up to four file volumes. You may want to view logical drive information to see how much free space is available in the individual partitions, and where you might want to save your data.
Managing Storage Managing Physical and Logical Drives Create a Logical Drive You create logical drives by grouping a set of physical drives into a single RAID set. Currently, the HP NetStorage 6000 supports only RAID level 5 for the creation of logical drives. Because RAID level 5 requires a minimum of three physical drives for a RAID set, the HP NetStorage 6000 requires at least three drives to be grouped together to create a logical drive.
Managing Storage Managing Physical and Logical Drives Drive Initialization, the third and final step of Logical Drive creation, takes place in the background and may be time-consuming. This process should run to completion before the system is re-booted or powered down. In order for the system to track the process, other RAID-related operations, such as Hot Spare assignment, are not allowed until this process is complete. Note A logical drive may contain a maximum of eight physical drives.
Managing Storage Managing Physical and Logical Drives Rebuild a Logical Drive (RAID set) If a physical drive in a logical drive fails and a hot spare is not available to automatically replace it, the logical drive goes into a critical state. In this state, the logical drive does not protect the data with redundancy. All data on the logical drive is lost if another drive fails. Note If you replace a failed drive with a new drive, you must use the same slot that the failed drive used.
Managing Storage Managing Physical and Logical Drives Assign a Hot Spare The HP NetStorage 6000 lets you assign physical drives to function as hot spares. Hot spare drives are reserved drives that are used only when a physical drive that is part of a logical drive fails. When this happens, the system automatically selects the first available hot spare drive to take the place of the failed drive. The logical drive is rebuilt using the hot spare, and the hot spare drive becomes a member of the logical drive.
Managing Storage Managing File Volumes and Directories Managing File Volumes and Directories View File Volume Information File Volumes are the basic unit of logical storage for a file system on the HP NetStorage 6000. The volume contains a directory hierarchy that stores files within the directories of that hierarchy. You can manage directories and files from a remote UNIX or Windows system using Explorer on Microsoft Windows, or by mounting the file volume from a UNIX shell.
Managing Storage Managing File Volumes and Directories 3 To view subdirectory information, select a subdirectory (designated by a file folder graphic). The following information displays: • Name of subdirectory • Absolute path from the root • Windows share status Create a New File Volume You create file volumes by allocating space from a logical drive. Logical drives on the HP NetStorage 6000 are divided into a maximum of four partitions.
Managing Storage Managing File Volumes and Directories Expand a File Volume To expand a file volume, there must be free storage space and a free partition on a logical drive. This free space and free partition do not need to be on the same logical drive as the file volume to be expanded—you can create file volumes that span across logical drives. This gives you the option of expanding existing volumes by installing another logical drive on the system.
Managing Storage Managing File Volumes and Directories Delete a File Volume When you delete a file volume, the space it used is reclaimed by the logical drive. However, if you delete a file volume that uses a partition number lower than a partition currently in use by another file volume, the freed space is not combined with the other free space on the logical drive.
Managing Storage Managing File Volumes and Directories Create a Directory You can create subdirectories under the root level of the file volume, or under any directory in the hierarchy. Subdirectories let you organize your data into easily accessible folders. To create a directory: 1 Using the NetStorage web interface, click the Storage tab, then select File Volumes. 2 Navigate the tree list to highlight the desired file volume or directory. 3 Click Actions, then select Create Directory.
Managing Storage Managing File Volumes and Directories Delete a Directory You can delete directories to free up disk space or to remove unwanted data on the HP NetStorage 6000. Caution Deleting a directory destroys all the data in that directory and all of its subdirectories. The procedure cannot be reversed. To delete a directory: 1 Using the NetStorage web interface, click the Storage tab, then select File Volumes. 2 Navigate the tree list to the desired directory item and select it.
Managing Storage Allowing Access to Data Allowing Access to Data Create or Edit Windows Shares Shares are permissions that let you control Microsoft Windows users’ access to data. You can create shares in any directory within a file volume, including the root. Once a share is created, users may attach to the share via the network neighborhood in Windows and store and retrieve files and directories.
Managing Storage Allowing Access to Data 5 Enter a Comment (optional). 6 Enter a password in the R/O and R/W fields. (These appear only if you are using Share Level Security. See “Share-Level Security” on page 8-5.) 7 Click Apply. Note Windows shares are indicated in the tree list with a graphic of a hand holding the shared object. Edit Host Access The HP NetStorage 6000 automatically generates a UNIX mount point at the root of the file volume when you create the volume.
Managing Storage Allowing Access to Data Field Restrictions class This field specifies the class of object to protect. In all cases, the object is files. specifier This field specifies the resources on the NetStorage 6000 server to protect. For example, /engineering, applies to all files and directories in the /engineering file system. host pattern This field has the name of a host or group of hosts that have access rights.
Managing Storage Allowing Access to Data Here is a list of sample entries in the host access file: #class files files files files files specifier /acct/usr /acct/usr /acct/etc /acct/etc /acct host pattern it0 @guest it1 it2 @general rights access=rw access=ro access=rw access=rw access=none These five entries define the access to the /acct volume. In particular, the first two entries define access to the /acct/usr directory.
Managing Storage Allowing Access to Data The /etc/hostgrps File In most cases, you want to specify a group of computers when identifying Host Access to the NetStorage 6000. In many of these situations, the wildcard character (*) serves this purpose. However, in some cases it is not sufficient. You can get around this problem by simply generating a Host Access entry for each computer, or you can define a group of host computers that may then be referenced by name (preceded by the @ symbol).
Backing Up and Restoring Files The Backup and Restore Tab Chapter 5 Backing Up and Restoring Files The Backup and Restore Tab The Backup and Restore tab lets you: n n n n n n n n n n n n n Note Create disk checkpoints Modify checkpoint schedules Manage disk checkpoints View the tape backup job status View the tape restore job status View the tape magazine View the tape log Create and execute backup jobs Choose your backup options Back up checkpoints Restore volumes Restore files and directories Check your
Backing Up and Restoring Files Using the HP SureStore 818 or 1/9 DLT Autoloader You should refer to your User’s Guide that came with your Autoloader for information about setup and maintenance. The information in this chapter is for the Autoloader 818. If you have the 1/9 Autoloader and you are unable to find your user documentation, refer to the HP web site. The 818 Autoloader has eight slots: Slots 1-6 are in the front of the unit and Slots 7 and 8 are inside.
Backing Up and Restoring Files Using the HP SureStore 818 or 1/9 DLT Autoloader Loading Tapes into the Internal Slots To load internal tapes, remove the magazine from the Autoloader. With the tape’s writeprotect switch facing out of the Autoloader and the smooth edge facing the top of the slot, insert the tape until it clicks into place. Loading the Magazine into the Autoloader With the handle facing out of the Autoloader, insert the magazine into the Autoloader.
Backing Up and Restoring Files Local and Remote Backups Cleaning the Autoloader Tape Drive The drive mechanism should only be cleaned if CLEAN DRIVE displays on the front panel. For directions on how to clean your tape drive, see the HP SureStore DLT Autoloader User’s Guide. Ordering Tapes You can order a full range of supplies through a Hewlett-Packard authorized dealer, an HP sales office, or HP Direct. To contact HP Direct, call 1-800-227-8164. See the list below for product names and part numbers.
Backing Up and Restoring Files Local and Remote Backups Note You do not need to format tapes for a backup. However, before you load tapes in the Autoloader, make sure they are not write-protected. The length of time required to perform a backup depends on the size of the volume and the local area network (LAN). As a general rule: n For a local backup, the Autoloader backs up 25 gigabytes per hour. n For a remote backup on a 10Base-T network, the Autoloader backs up 3 gigabytes per hour.
Backing Up and Restoring Files Local and Remote Backups Performing a Local Restore From a local backup tape, a restore operation can select an individual volume, directory, or file. Make sure you carefully label and date your local backup tapes because a database of local backup operations is not maintained. To run a local restore: 1 From your workstation, open a web browser and enter the IP address of the HP NetStorage 6000.
Backing Up and Restoring Files Disk Checkpoints Disk Checkpoints What Are Disk Checkpoints? You can use the disk checkpoint feature to create a read-only virtual copy of your volume. This copy does not consume the equivalent disk space that an actual copy consumes. Because they are not real copies, checkpoints appear as a collection of directories in a virtual volume. This volume has the same name as the original volume but with a .chkpnt extension.
Backing Up and Restoring Files Disk Checkpoints Note When checkpoints are created, they do not use much disk space. As you make changes to the disk volume, checkpoints use increasing amounts of space. Checkpoints may be deleted automatically if the system begins to run out of disk space. To save disk space, delete old checkpoints periodically. Checkpoints appear as a directory in the virtual volume.
Backing Up and Restoring Files Disk Checkpoints Creating Checkpoints To create a new checkpoint: 1 Using the NetStorage web interface, click the Backup/Restore tab, then select Disk Checkpoints > Create/Schedule New Checkpoints. 2 Select a volume from the drop-down list. To create a checkpoint now: 1 Click the box next to Immediate. 2 Type a name for the checkpoint. 3 Click Save Settings and respond to the confirmation dialog box. The checkpoint is saved to the volume.
Backing Up and Restoring Files Disk Checkpoints Managing Checkpoints Note To save disk space, delete old checkpoints periodically. To access the data in a checkpoint: 1 Using the NetStorage web interface, click the Backup/Restore tab, then select Disk Checkpoints > Manage Existing Checkpoints. 2 Select a volume from the drop-down list. 3 Choose a checkpoint to retrieve the checkpoint name and directory.
Backing Up and Restoring Files Checking the Current Tape Drive Status Checking the Current Tape Drive Status Tape Backup Job Status The Tape Backup Job Status screen displays the status of your current or last backup job. To view this screen using the NetStorage web interface: 1 Click the Backup/Restore tab. 2 Select Tape Status > Backup Job Status. The fields are: Field Description Device Status Ready, Backup Running, Restore Running, Testing a Tape, or Unknown.
Backing Up and Restoring Files Checking the Current Tape Drive Status Tape Restore Job Status The Tape Restore Job Status screen displays the status of your current or last restore job. To view this screen using the NetStorage web interface: 1 Click the Backup/Restore tab. 2 Select Tape Status > Restore Job Status. The fields are: Field Description Device Status Ready, Backup Running, Restore Running, Testing a Tape, or Unknown. Job Status In progress or complete.
Backing Up and Restoring Files Checking the Current Tape Drive Status Tape Magazine The View Tape Magazine screen displays information about the tape device attached to your HP NetStorage 6000. You can not retrieve information on a tape if: n the device is busy n you do not have a tape device attached n an error has occurred on your system Before performing a backup or a restore, make sure you: n (Restore only) Write-protect all restore tapes before loading them into the magazine.
Backing Up and Restoring Files Backing Up Tape Log The tape log tells you which tapes were written to during a backup, as well as the date, time, and description of events that occurred. To display the tape log for your tape drive: 1 Using the NetStorage web interface, click on the Backup/Restore tab, then select Tape Status > Tape Log. 2 A screen displays the events on the backup tape. If a backup is in progress, click Bottom to see the most recent information in the tape log.
Backing Up and Restoring Files Backing Up 4 Select a backup type. Click • Full Backup to back up all the files in the selected volume(s). • Differential Backup to back up only those files that have changed since the last full backup. 5 If you want to schedule the job, select the days you want to run the job. On the Tape Settings screen (see “Tape Settings” on page 5-21), you can change the scheduled start time.
Backing Up and Restoring Files Backing Up 5 Click Run Job Now. If you changed the backup schedule, a dialog box informs you that the job will be saved before the backup occurs. If you start a job using Run Job Now and a job is scheduled to run while your backup or restore is still in progress, the schedule job will not run. Click OK or Cancel.
Backing Up and Restoring Files Backing Up To delete a job: 1 Click the Backup/Restore tab, then select Tape Backup. 2 Select an existing job from the drop-down list. 3 Click Delete. Backing Up Checkpoints When a tape backup begins, it creates a checkpoint named backup. The information in the checkpoint backup is backed up to tape. If a checkpoint named backup already exists, that checkpoint is backed up instead.
Backing Up and Restoring Files Restoring Volumes, Files, and Directories Restoring Volumes, Files, and Directories Restoring Overview To restore a volume, file, or directory, you need to know which tape(s) the volume, file, or directory resides on and which tape drive slots the tape is loaded in. (Remember to always label your tapes.) In restoring files and directories, you must also know the full path of the file/directory that you are retrieving, starting with the volume name.
Backing Up and Restoring Files Restoring Volumes, Files, and Directories To restore a volume: 1 Insert the tapes containing the volume you want to restore in the Autoloader. Make sure you write-protect the tapes and load them in the correct order. 2 Using the NetStorage web interface, click the Backup/Restore tab, then select Tape Restore. 3 To read the tape information, click on a tape icon below the tape’s slot number.
Backing Up and Restoring Files Restoring Volumes, Files, and Directories Restoring Files and Directories To restore a file or directory: 1 Insert the tapes you want to restore from in the Autoloader. Make sure you write-protect the tapes and load them in the correct order. 2 Using the NetStorage web interface, click the Backup/Restore tab, then select Tape Restore. 3 To read the tape information, click on a tape icon below the tape’s slot number.
Backing Up and Restoring Files Checking Settings and Features The screen refreshes every 10 seconds. Even if you’re restoring only a single file, the restore process might need to read through much of the backup set. To cancel the restore, click Abort Running Job. 9 When the restore is complete, view the tape log. Note If the restore fails, make sure you view the tape log to determine what went wrong. For more information, see “Tape Log” on page 5-14.
Backing Up and Restoring Files Checking Settings and Features Changing the Tape Protection Window The tape protection window is a logical write-protection mechanism that the server enforces. The window requires that you set the correct date and time on the server. You accomplish physical tape-protection with the writeprotect tab on the tape cartridge. The tape protection window attempts to prevent accidental overwrite of tapes that are not physically writeprotected.
Monitoring the System The Status Tab Chapter 6 Monitoring the System The Status Tab The Status tab lets you: n View status summary n View event log n View environmental parameters (temperature, voltages and cooling fan operation) n View CPU utilization (both current and peak CPU values) n View network transmission information (summary information on all Network Interface Cards in the system) n View client activity on the network Monitoring Hardware Information Status Summary Hardware status summary lets
Monitoring the System Monitoring Hardware Information n Power modules. Informational messages about the power supply module status. If there are any error conditions, they are reported in the event log and any device notification systems that have been enabled. n Cooling fans (on or off). Problems link to Environmental Monitoring > Cooling Fans. n Network Transmission - NIC Port 1. The cumulative amount of packets in and out for the first or primary port since the machine was last reset or rebooted.
Monitoring the System Monitoring Hardware Information View Event Log You can view system messages two ways: n View Errors Only displays only the error messages that have occurred in the system. n View All Messages displays all messages that have occurred in the system. Refresh updates the view with the most recent event logging information. To view the event log: 1 Using the NetStorage web interface, click the Status tab, then select Event Log.
Monitoring the System Monitoring Hardware Information View Environmental Parameters You can view hardware status graphically and numerically. The information is updated every 60 seconds. The following environmental systems are monitored and required for normal operation of the HP NetStorage 6000: temperature, power supply voltages, and cooling fans. See “Hardware Specifications” on page C-3 for more information.
Monitoring the System Monitoring Hardware Information View CPU Utilization CPU utilization lets you view the current load on the CPU of the HP NetStorage 6000. The information updates every 60 seconds. You can view the current load on the processor or the peak usage (the maximum load within the last five minutes). To view the CPU Utilization: Using the NetStorage web interface, click the Status tab, then select CPU Utilization.
Monitoring the System Viewing System Activity Viewing System Activity View Network Transmission Information You can view network transmission information to see how much data is flowing across the network NIC ports in the HP NetStorage 6000. This information is used to determine if your network is running as efficiently as possible. If one of the NIC ports has too much traffic, you may want to move clients to another available NIC port.
Monitoring the System Viewing System Activity View Client Activity You can view client activity to see how many clients are currently attached to the HP NetStorage 6000 and the activity of the 20 most active clients. The most active client is listed at the top. The activity is defined as the total number of packets in and out for each client in the previous ten seconds. The client activity page updates every five seconds.
Monitoring the System Viewing System Activity 6-8
Reporting The Report Tab Chapter 7 Reporting The Report Tab From the Report Tab you can send an HP NetStorage 6000 system information report to up to three e-mail addresses. This report provides information on hardware and software, file system configuration, NIC configuration, and environmental status. This report is helpful for checking configuration information as well as software and firmware versions.
Reporting The Report Tab 7-2
Securing Data About HP NetStorage 6000 Security Chapter 8 Securing Data About HP NetStorage 6000 Security This section explains the details of security as it applies to the user data stored on the HP NetStorage 6000. The NetStorage 6000 utilizes most of the security features found on Microsoft Windows, as well as all of the security features found on UNIX platforms. It is not the intent of this section to review the specifics of those security architectures.
Securing Data HP NetStorage 6000 Security in a UNIX-only Environment consequence of this setting is that all users can delete any file in the root of the mount point. Therefore, administrators are encouraged to avoid storing files in the root of the mount point. The group assignment to files created in a file volume on UNIX can be performed in a variety of ways. On the NetStorage 6000, when a new file is created, the group assignment is inherited from the directory where the file is created.
Securing Data HP NetStorage 6000 Security in a UNIX-only Environment The /etc Directory It is necessary to maintain a number of system files on the NetStorage 6000 in an accessible place for administrative purposes. Some of the more common files found in this directory are: Filename Description hosts Resolves host names hostgrps Defines groups of host computers approve Restricts host access users.map Maps Windows user accounts to UNIX user accounts group.
Securing Data HP NetStorage 6000 Security in an NT-only Environment Field Description class This field specifies the class of object to protect. In all cases the object is files. specifier This field specifies the resources on the NetStorage 6000 server to protect. For example, /engineering, applies to all files and directories in the /engineering file system. host pattern This field has the name of a host or group of hosts that have access rights.
Securing Data HP NetStorage 6000 Security in an NT-only Environment Share-Level Security Share-level security is the simplest CIFS security mode to use, but offers the least security. In this mode, each share is protected by a password. When the server administrator defines a new share, a password is specified to protect the share from unauthorized access. When a user first accesses the share they are prompted for the password.
Securing Data HP NetStorage 6000 Security in an NT-only Environment User-Level Security User-Level Security offers superior flexibility and ease of use on networks with a significant number of users and/or resources. In this mode, each user provides their logon account credentials to gain access to a computer or network rather than providing passwords for network shares. Using this method of security resources can be protected either at share, directory or file level.
Securing Data HP NetStorage 6000 Security in an NT-only Environment interactive logon, remote logon usually occurs automatically, without user interaction. The local computer offers the account name and password from the interactive logon as credentials to logon to the remote computer. The HP NetStorage 6000 fully supports the remote logon process. There is no distinction between how the HP NetStorage 6000 authenticates users and how a Windows NT 4.0 server authenticates users.
Securing Data HP NetStorage 6000 Security in an NT-only Environment This security mechanism protects the object from unauthorized access, regardless of whether the user attempts to access the object on the local machine, or over the network from a client system. The Discretionary Access Control List (DACL), is by far the most common form of access control list, and is often abbreviated simply as the ACL of an object.
Securing Data Security Mapping in a Heterogeneous Environment Security Mapping in a Heterogeneous Environment The HP NetStorage 6000 works in a heterogeneous environment and supports remote file access protocols for both UNIX-based and NT-based clients. A major difficulty in sharing data across these two environments is that the file system security is different.
Securing Data UNIX Files Accessed by NT Clients UNIX Files Accessed by NT Clients When an NT user accesses a UNIX file, the UNIX file permissions are translated into an ACL that then determines the permissions to grant. Recall from “HP NetStorage 6000 Security in a UNIX-only Environment” on page 8-1 that permissions are granted to three distinct groups: n user n group n other If the owner of the UNIX file does not map to a user in the NT domain, then an NT user ID is generated in the local UNIX domain.
Securing Data NT Files Accessed by UNIX Clients NT Files Accessed by UNIX Clients Directly mapping NT permissions to UNIX permissions causes some difficulty because NT permissions have a greater level of complexity. UNIX users are unable to use either the chmod or chown commands to modify the permissions or owners of NT files. The table below shows which UNIX-to-NT file permissions are mapped.
Securing Data Mapping NT and UNIX Users Mapping NT and UNIX Users If you have clients with NT and UNIX accounts, and you select user-level security, you need to ensure that these clients have the same file access and security regardless of the environment that they choose to work in. Similarly, you might want to make either UNIX or NT files available to clients in other environments. To accomplish this task, you need to create a mapping between your users and groups. See “Mapping Strategy” on page 3-14.
Securing Data Modifying Map Files Environment Note Suggested Action NT user’s full name is identical to the UNIX comment field. Use Full Name Mapping. In attempting to match the UNIX comment field and NT user’s full name, the HP NetStorage 6000 consults the passwd.nis file for the UNIX comment field and user ID and compares this with the NT user full name field. NT group names are identical to the UNIX group names. Use Group Name Mapping.
Securing Data Modifying Map Files User Map File If the administrator has chosen No Mapping, the first time an NT client attaches to the NetStorage 6000, an entry is made in the user map file that includes the client’s NT username, NT domain, NT RID, and an assigned UID and UNIX username. The user map file entries have the following format: :::: To ensure uniqueness, the UID that is assigned is a number one greater than any UID value found in the users.
Securing Data Modifying Map Files Modifying Files Since NIS files are read-only, the only files that can be modified are the user map and group map files. The fields you can edit are: Field Note 8-15 Restrictions username Any combination of letters and numbers up to 256 characters. This must be a unique value in the user map file. UID This numeric-only entry must be unique in the user map file. groupname Any combination of letters and numbers up to 256 characters.
Securing Data Modifying Map Files 8-16
Contacting Support and Upgrading The Support Tab Chapter 9 Contacting Support and Upgrading The Support Tab The support tab lets you: n Contact service and support for the HP NetStorage 6000 n Register the HP NetStorage 6000 n Upgrade the HP NetStorage 6000 HP NetStorage 6000 Service and Support HP’s electronic services give you a fast, interactive way to access information and help about setup, configuration, installation, and operation of your product.
Contacting Support and Upgrading The Support Tab Registering the HP NetStorage 6000 When you register your HP NetStorage 6000, you receive important information on the latest upgrades directly from HP. To register your HP NetStorage 6000 online: 1 Using the NetStorage web interface, click the Support tab. 2 Select Contact Information > Register via the Web. 3 Click Register at HP.COM web site and follow the instructions. To register through HP Customer Support: Call HP Customer Support at (970) 635-1000.
Contacting Support and Upgrading Upgrading the HP NetStorage 6000 Upgrading the HP NetStorage 6000 Upgrade Overview Note You must register your HP NetStorage 6000 before you can receive upgrade information. See “Registering the HP NetStorage 6000” on page 9-2. You should periodically ensure that you have the latest operating system, user interface, and documentation on your system. The HP NetStorage 6000 operating system software connects to the hp.
Contacting Support and Upgrading Upgrading the HP NetStorage 6000 Upgrading From the Web Note You must register your HP NetStorage 6000 before you can upgrade. See “Registering the HP NetStorage 6000” on page 9-2. To upgrade from the web: 1 Using the NetStorage web interface, click the Support tab, then select Upgrades > Start Upgrade Now. 2 Click Download it from the HP website, then click Next. An upgrade screen appears, listing the: • Version number of your software.
Contacting Support and Upgrading Upgrading the HP NetStorage 6000 7 After your system uploads the image to the HP NetStorage 6000, you must reboot the device in order for the upgrade to take effect. You can click either Reboot Now (if the reboot won’t interrupt the operation of your network), then click Finish or you can select Reboot Later.
Contacting Support and Upgrading Upgrading the HP NetStorage 6000 9-6
Integrating with Management Applications Management Applications Overview Chapter 10 Integrating with Management Applications Management Applications Overview HP TopTools HP TopTools is a tool for managing devices on a network. It discovers the devices on your network and maintains information about their configuration and status. This information is stored on a web server. You access the device information using a web browser. HP TopTools version 5.0 has built-in support for the HP NetStorage 6000.
Integrating with Management Applications Management Applications Overview Note For detailed information about the NetStorage 6000 in OpenView, open the SNMP MIB browser and navigate to the following path: iso(1).org(3).dod(6).internet(1).private(4).enterprises(1).hp(11).nm(2). system(3).netperipheral(9).hpnetworkstorage(12).ns6000(1).ns6000_1(1).
Integrating with Management Applications HP Top Tools Integration HP Top Tools Integration Note The integration pack must be installed on the machine running HP TopTools. To install HP Top Tools: 1 Close all HP TopTools program pages. 2 From the Control Panel, select Services. a Stop the HP TopTools Services. If this fails, set the startup mode to Manual, reboot and go to step b. b Stop the IIS Admin Service. Click OK on the dialog box that lists the WWW Publishing Services.
Integrating with Management Applications HP OpenView Network Node Manager Integration HP OpenView Network Node Manager Integration Windows NT Installation Note You need to be at the Windows NT server or workstation where HP OpenView is installed. To install HP OpenView NNM for Windows NT: 1 Make sure that Network Node Manager (NNM) Services has been started. 2 Shut down the NNM graphical user interface program. 3 Insert the HP NetStorage 6000 CD into your CD-ROM drive.
Integrating with Management Applications HP OpenView Network Node Manager Integration UNIX (HP-UX and Sun Solaris) Installation Note You need to be at the HP-UX or Solaris machine where HP OpenView is installed. To install HP OpenView NNM for UNIX: 1 Make sure that Network Node Manager (NNM) Services has been started. 2 Shut down the NNM graphical user interface program. 3 Insert the HP NetStorage 6000 CD into your CD-ROM drive. 4 Run the following script /ovw/HPUX_Sol/install.
Integrating with Management Applications HP OpenView Network Node Manager Integration To uninstall the integration pack: 1 Go to the directory where the uninstall.sh file resides. Cd "$OV_BIN/HP_NS6000 2 Run the uninstall.sh file by entering: ./uninstall.sh The following message may appear if NNM has not discovered a HP NetStorage 6000 box in its network prior to the integration setup. No nodes were found with sysobjid 1.3.6.1.4.1.11.2.3.9.12.1.1 You may ignore this message.
Integrating with Management Applications CA Unicenter TNG Framework Integration CA Unicenter TNG Framework Integration Windows NT Installation Note The integration pack must be installed on the machine running Unicenter Framework. To install CA Unicenter TNG Framework for Windows NT: 1 Shut down any Unicenter programs that are currently running. 2 Insert the HP NetStorage 6000 CD into your CD-ROM drive. 3 Run the following program and follow the screen instructions: \CA_Frmwk\WinNT\setup.
Integrating with Management Applications CA Unicenter TNG Framework Integration When receiving a trap in the console log, a message highlighted in red appears. Additionally, the icon in the 2-D map should change colors. If the icon does not change colors, you must: 1 Select Start > Programs > Unicenter TNG Framework > Enterprise Managers > Windows NT > Configuration > Settings. 2 On the bottom tab click on Event Management. Click Client Preferences on the right hand tab.
Integrating with Management Applications CA Unicenter TNG Framework Integration Known Issues If you are logging into the UNIX box remotely, you may not use the Manage HP NetStorage 6000 or the Reset HP NetStorage 6000 menu items. To access the HP NetStorage, you must: 1 Open up the web browser on the machine you are using. 2 In the URL, type in the IP address of the HP NetStorage 6000. To mount the HP-UX CDROM: Note The CD can be read correctly only with a pfs_mount-ed CD-ROM command.
Integrating with Management Applications ManageX Integration ManageX Integration The ManageX and HP NetStorage 6000 integration pack provides a means for ManageX to detect operational problems with the HP NetStorage 6000. It utilizes the Web-based Enterprise Management (WBEM) support capability of ManageX. The HP NetStorage 6000 can send its traps to the ManageX message reader for event management.
Integrating with Management Applications ManageX Integration To install the WMI event policy: 1 On SYSTEMWMI install and start the Microsoft WMI Core service. The WMI Core installation file, wbemcore.exe, is located on the ManageX program CD in the \Redist\x86\Li\ directory. 2 Install and start the Microsoft WBEM SNMP Provider service. The WBEM SNMP Provider installation file, wbemsnmp.exe, is located on the ManageX program CD in the \Redist\x86\Li\ directory.
Integrating with Management Applications ManageX Integration Setting up HP NetStorage 6000 SNMP Alerts From an HTML browser, open the main web-based user interface page for the HP NetStorage 6000 that you want to monitor. The URL of the selected NetStorage 6000 main page is either its mapped network name or its IP address. To set up the SNMP alerts: 1 In the NetStorage web interface, click the Configuration tab, then select Alert Settings > SNMP/Network Management.
Integrating with Management Applications ManageX Integration Viewing the ManageX Message Reader The example in figure 10.2 shows how HP NetStorage events are presented in the ManageX message reader. To view this window: In the left pane, select OpenView ManageX > Message Reader. Figure 10.
Integrating with Management Applications ManageX Integration 10-14
Integrating with Remote Backup Applications Remote Backup Applications Overview Chapter 11 Integrating with Remote Backup Applications Remote Backup Applications Overview The HP NetStorage 6000 integrates easily with the following remote backup applications: n ARCserveIT (Computer Associates International, Inc.) version 6.61 for Windows NT and UNIX (HPUX and Sun Solaris) n Backup Exec (VERITAS Software Corporation) Advanced Edition version 7.5 and 8.0 for Windows NT n HP OpenView OmniBack II version 3.
Integrating with Remote Backup Applications Using ARCserveIT Using ARCserveIT ARCserveIT is a backup and restore management solution developed to function across various platforms (ARCserveIT is a product of Computer Associates International, Inc.). Check the manual that came with your software to see what platforms your edition of ARCserveIT supports. You can use ARCserveIT version 6.61 on either a Windows NT or UNIX system connected to your HP NetStorage 6000.
Integrating with Remote Backup Applications Using ARCserveIT Using ARCserveIT for Windows NT To back up files from the HP NetStorage 6000 using ARCserveIT for Windows NT: 1 Open ARCserveIT for Windows NT. 2 Select Manager > Backup. 3 Select Network > Microsoft Windows Network > Domain Name > NetStorage 6000 Device. 4 Select the HP NetStorage 6000 mount points you want to back up. 5 Select your backup options as you normally would, then start the backup.
Integrating with Remote Backup Applications Using Backup Exec Using Backup Exec Backup Exec is a high-performance data management solution for Windows NT networks (Backup Exec is a product of VERITAS Software Corporation). The product provides fast, reliable backup and restore capabilities for servers and workstations across the network. Backup Exec is available in configurations that can accommodate multiplatform networks of all sizes. Check your software to see which edition you are running.
Integrating with Remote Backup Applications Using HP OpenView OmniBack II Using HP OpenView OmniBack II HP OpenView OmniBack II is a backup solution that provides reliable data protection and high accessibility for your data. OmniBack II offers comprehensive backup and restore functionality specifically tailored for enterprise-wide and distributed environments. You can use OmniBack II version 3.1 on either a Windows NT or UNIX system connected to your HP NetStorage 6000.
Integrating with Remote Backup Applications Using HP OpenView OmniBack II OmniBack II for Windows NT Before you use OmniBack II to back up data from the HP NetStorage 6000, you must enable OmniBack II for Windows NT to back up remote systems. To enable OmniBack II for Windows NT: 1 Select Start > Settings > Control Panel. Double-click Services. 2 Locate the OmniBack II Inet Service, then click Stop. 3 Click Startup, then click This Account. Select a valid network administrator account.
Legal Information Statements Appendix A Legal Information Statements Notice for USA: FCC Class A Product Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Legal Information Software License Agreement Software License Agreement IMPORTANT - READ CAREFULLY BEFORE OPENING THIS PACKAGE: OPENING THIS PACKAGE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND IS A REPRESENTATION BY YOU THAT YOU HAVE THE AUTHORITY TO ACCEPT THEM. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU SHOULD PROMPTLY RETURN THE UNOPENED PACKAGE AND YOUR MONEY WILL BE REFUNDED.
Legal Information Software License Agreement b Limitations on Reverse Engineering and Modification: You may not reverse compile, reverse engineer, decompile, disassemble, convert to a humanly comprehensible form, modify or create works derivative of the Software. You may not disguise, obfuscate the Software in order to use it elsewhere. If the Software is serialized, you may not modify or disable the serial number features nor copy protection mechanisms contained in the Software.
Legal Information Software License Agreement 4 U.S. GOVERNMENT RESTRICTED RIGHTS: The Software and documentation have been developed entirely at private expense and are provided as "Commercial Computer Software" or "restricted computer software". Use, duplication or disclosure by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions set forth in subparagraph (c) (I) (ii) of the Rights in Technical Data and Computer Software clauses in DFARS 252.
Legal Information Software License Agreement DOCUMENTATION WILL BE CORRECTED, FURTHERMORE, HEWLETT-PACKARD DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE RESULTS OF THE USE OF THE SOFTWARE OR RELATED DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY HEWLETTPACKARD OR A HEWLETT-PACKARD AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Legal Information Software License Agreement 10 GOVERNING LAW: This Agreement is governed by and construed in accordance with the laws of the State of California, U.S.A as applied to agreements entered into and wholly performed within California between California residents. This Agreement shall not be governed by the 1980 U.N. Convention on Contracts for the International Sale of Goods.
NetStorage 6000 Warranty Information Planning for Support Appendix B NetStorage 6000 Warranty Information Planning for Support 1 Retain your Proof-of-Purchase Affix your original proof-of-purchase (sales receipt) to the inside cover of this User’s Guide. Support of your system is based on length of ownership. You may need this information should you have to contact HP for post sales support. If you do not have a copy of your proof-ofpurchase, please contact your internal purchasing department.
NetStorage 6000 Warranty Information Planning for Support • Access to Troubleshooting Trees that help you diagnose and resolve your own support issues. • Opportunity to service your own products through participation in HP’s Self-Maintenance Program. • E-mail access to HP Support Engineers 4 Become a Self-Maintainer (optional) Once you have registered your product, you automatically qualify to participate in the HP Self-Maintenance Program.
NetStorage 6000 Warranty Information Obtaining Warranty Support Obtaining Warranty Support 1 Diagnose the Problem If you encounter difficulty with your HP NetStorage product, refer to the Monitoring and Troubleshooting chapter of this User’s Guide to troubleshoot or identify the failing component in your product. If you are unable to resolve your issue, log onto the HP Customer Care Web Site at http://www.hp.com/support/NS6000 for additional troubleshooting assistance.
NetStorage 6000 Warranty Information Obtaining Warranty Support Prior to contacting a HP Customer Care Center, please be prepared to provide the following information: n n n n n n n n n HP product number Product serial number Date of purchase Your name and shipping address Operating environment details (such as, operating system, manageability tool) Description of problem (such as, application error message from system or diagnostics) Third party hardware or software Operating system type and revision Tro
NetStorage 6000 Warranty Information Obtaining Out-of-Warranty Support Obtaining Out-of-Warranty Support 1 Diagnose the Problem If you encounter difficulty with your HP NetStorage product, refer to Monitoring and Troubleshooting chapter of this User’s Guide to troubleshoot or identify the failing component in your product. If you are unable to resolve your issue, log onto the HP Customer Care Web Site at http://www.hp.com/support/NS6000 for additional troubleshooting assistance.
NetStorage 6000 Warranty Information Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1 HP warrants to you, the end-user customer, that HP hardware will be free from defects in materials and workmanship for a period of ONE (1) YEAR from date of purchase. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace product components that prove to be defective.
NetStorage 6000 Warranty Information Hewlett-Packard Limited Warranty Statement Caution Use only HP Hard Drives approved for your NetStorage 6000. For an upto-date list of approved hard disk drives, please visit our web site at http:// www.hp.com/support/ns6000. Drives on the approved list have custom firmware for use in your NetStorage 6000. Do not attempt to install any hard disk drives other than the approved drives listed at this web site as doing so may result in system failure or loss of data.
NetStorage 6000 Warranty Information Hewlett-Packard Limited Warranty Statement WHETHER BASED IN CONTRACT, TORT OR OTHERWISE. Some countries, states, or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
System Specifications Central Processing Unit (CPU) Appendix C System Specifications Central Processing Unit (CPU) Physical Characteristics Height 22.2 cm (8.75 in) Width 48.3 cm (19.0 in) Length 66.0 cm (26.
System Specifications Uninterruptible Power Supply (UPS) Uninterruptible Power Supply (UPS) Note Not HP Supplied. Provided for user reference only. Please consult APC documentation for updated specifications. Supported UPS: APC Smart-UPS 2200 Physical Characteristics Height 8.9 cm (3.5 in) Width 48.3 cm (19.0 in) Length 45.7 cm (18.0 in) Rack Height 2U Weight 21.8 kg (48.
System Specifications Hardware Specifications Hardware Specifications In this section you can find information on the following specifications for the HP NetStorage 6000: n n n n n n n Performance Specifications Features Upgrade Options Security and Safety Regulatory Compliance Environmental Specifications Power Specifications Performance Specifications Hardware Specification Processor Intel Pentium III 700MHz, Slot 1 with 256KByte on CPU Cache; ECC Protected Memory • 256MB SDRAM (2x128MB DIMMs) • E
System Specifications Hardware Specifications Hardware User Interface Specification • 2x20 LCD with back light for initial • • • • • system configuration and status/ error monitoring Four pushbutton switch interface Front panel controls for on front panel for: Network configuration: IP address, gateway IP, and subnet mask System operation: initiating system shutdown or reboot, silencing audible alarms Single push-button switch interface on front panel for silencing audible alarm Disk Drive Interface Wi
System Specifications Features Features Feature Description Self-restart Capability Automatic Server Restart (ASR) that reboots incase of embedded NOS hang Environmental Monitoring Temperature, voltage, and fan-speed monitoring with alarm capability Self-Correcting Memory ECC capable with hardware error scrubbing; corrects single bit errors, detects multiple bit errors Hot-Swap Subsystem • Supports 36GB and future low profile and half height RAID Disk Array Controller • • • • • • • • SCSI hard
System Specifications Upgrade Options Upgrade Options Upgrade Description Disk Storage Capacity Up to 10 SCSI disk drives, hot swap capable, industry standard 3.
System Specifications Regulatory Compliance Regulatory Compliance Category Country or Region Electromagnetic USA Emissions Design Goal: 4 dB margin to specified emissions limits Specifications • FCC Class A Verified • 47CFR parts 2 and 15 • 10 meter test distance for radiated emissions • ANSI C63.
System Specifications Environmental Specifications Environmental Specifications The HP NetStorage 6000 is a Hewlett-Packard environmental class C1 product. All specs herein, unless otherwise noted, are per the HP Corporate Quality Environmental Tests. Class C1 is defined as follows: Section 751.005 4.5 Class C1 - Controlled Office Environment. This classification applies to office and computer equipment intended for use under moderate temperature and humidity limits only.
System Specifications Environmental Specifications Specification Vibration - Survival Description • Swept Sine (5-500 Hz, 0.5g (0 to Peak), sweep rate 1 oct/min, 5 minute dwell at 4 resonances - per axis while product is powered up) • Random (5-500 Hz, ~2.41 Grms, 5100 Hz @ 0.015 g*/Hz, 100-137 Hz @ -6 dB/oct slope, 137-350 Hz @ 0.0107 g* /Hz, 6 dB/oct slope, 500 Hz @ 0.0052 g*/Hz, 10 minutes each axis (min.) while product is powered up) Shock (End Use Handling) Less than 45.
System Specifications Power Specifications Specification Description MTBF (Mean Time Between any Failure) 53,500 hours at 25oC, 10 Disk Drives MTBCF (Mean Time Between Critical Failure) 490,000 hours MTTDL (Mean Time to Data Loss) Greater Than 1,000,000 hours (RAID5 required) Mean Life Requirement 35 Years Availability Better than 99.99% a. Tests made while operating on the 120V range.
System Specifications Replacements and Upgrades Replacements and Upgrades Hewlett-Packard offers hardware replacements for the HP NetStorage 6000. Note These replacements should be on hand prior to failure so the new part can be installed quickly. HP offers these kits: n Fan replacement kit n Hard drive replacement kit n Power supply replacement kit n SureCare kit (includes each of the above kits) n Hewlett-Packard also offers several hardware upgrades for the HP NetStorage 6000.
System Specifications Replacements and Upgrades C-12
Telnet Information Appendix D Telnet Information Telnet is a text-based interface (analogous to the web interface). The Telnet interface is hosted/served by the server and does not require you to install any software on your system (if you have a Telnet applet). To access Telnet: 1 Run your Telnet applet and specify the host name or IP address of the server. 2 Once you are connected, the interface prompts you to enter a command. Press Enter or type Menu. A menu-driven interface appears.
Telnet Information D-2
Troubleshooting and Error Codes General Issues Appendix E Troubleshooting and Error Codes General Issues Problem Solution The storage device does not power on. • Make sure the cables are connected correctly The Windows environment does not recognize the HP NetStorage 6000 machine name. If you use machine names to define parameters in the Configuration tab, you must map your IP address to a machine name.
Troubleshooting and Error Codes General Issues Problem Solution What happens if a drive If a disk drive is assigned as a hot spare, the fails? system automatically switches to the hot spare and rebuilds the data on the failed drive. During this process, the hot spare becomes a member of the RAID set, and the system continues to serve files without interruption. System warnings alert you that a drive failure has occurred.
Troubleshooting and Error Codes General Issues Problem E-3 Solution How do I create UNIX mount points? The HP NetStorage 6000 automatically generates a UNIX mount point at the root of a file volume when you create the volume. Thus, there is no need to manage mount points on a directory by directory basis. Refer to your UNIX users guide for more information about mount points. My version of the syslog is not automatically displaying HP NetStorage 6000 event log entries in the system log file.
Troubleshooting and Error Codes Browser Issues Browser Issues Problem Solution The web browser does Try disabling the proxy on the web browser, or not connect to the unit. exclude intranet addresses. • Make sure the unit accepted the IP address The IP address does entered in the front panel display. Recheck the not respond to the web IP address on the front panel. browser. • Make sure the network connection is working.
Troubleshooting and Error Codes Browser Issues Problem The NetStorage web interface pages are not displaying correctly in Internet Explorer. Solution Microsoft’s Internet Explorer/Java Virtual Machine may not have been installed properly. If this is the case, Java applets will not run properly. See Microsoft Knowledge Base article Q168806.
Troubleshooting and Error Codes Determining Component Failure Determining Component Failure LED Power Status Light Cause Solution Blinking red Power supply failure 1 Turn off the alarm by pressing the alarm reset button on the front panel. The power status LED continues to flash as long as the power failure remains. 2 Verify that a power supply has failed by looking at the rear of the unit. The LED on the failed power supply will be blinking red or off. 3 Replace the failed power supply.
Troubleshooting and Error Codes Determining Component Failure LED Light Cause Solution Temperature out • Check ambient temperature (must be of range below 35° C). • Remove airflow restrictions at the front and back faceplates. • Check fan status reported on front panel and in NetStorage web interface. • Replace any failed system blowers, or call an HP service representative if the CPU fan has failed. Network Activity Blinking red All network links • Check network cable and connections.
Troubleshooting and Error Codes UPS Troubleshooting UPS Troubleshooting Not HP Supplied. The following UPS troubleshooting information is provided for your convenience. Please contact APC directly if you have questions (model number APC Smart-UPS 2200). See your UPS manual for contact information. Problem Possible Cause UPS will not turn on. UPS input circuit breaker tripped. Very low or no utility voltage. UPS will not turn on or off.
Troubleshooting and Error Codes UPS Troubleshooting Problem Possible Cause Solution Low Battery LED is lit UPS is shutdown and None. and the online LED is the battery is off. discharged from an extended power outage. Weak batteries. Replacement Battery LED is lit. Allow the batteries to recharge for at least four hours. If the problem persists after recharging, replace the batteries. Replacement Confirm the battery connections. batteries not properly connected.
Troubleshooting and Error Codes Hardware Error Codes Hardware Error Codes When errors occur in the subsystems, the HP NetStorage 6000 generates error messages. The system notifies you of errors in any of the following ways: n n n n n Traps Event log E-mail LCD Web interface Network management applications (HP TopTools, HP OpenView Network Node Manager, Computer Associates Unicenter TNG Framework) display trap messages. The HP NetStorage 6000 displays event log messages.
Troubleshooting and Error Codes Hardware Error Codes Trap Message Event Log Message E-mail Message LCD Message The disk in slot X failed. - A RAID set failed due to a disk failure. NetStorage 6000 RAID set failed due to a disk failure. Raid Controller N of system at location sysLocation failed. A UPS failed. UPS failure in system at location sysLocation. The battery Low battery is low or condition at overloaded. system in location sysLocation.
Troubleshooting and Error Codes Hardware Error Codes Trap Message Event Log Message E-mail Message The power supply X temperature is too high. Power supply xx in the system at location yy is in critical condition: the temperature is in a critical range. Power P22 Power Power module x supply xx in (X) overheat temperature the system warning. at location yy is in critical condition: the temperature is in a critical range. The power supply X has no AC power.
Troubleshooting and Error Codes Hardware Error Codes Trap Message Event Log Message - Operator reset the system at location yy. - E-mail Message Web Interface Message Solution P41 Operator reset. - No action required. Disk drives failure in system at location sysLocation. Failed drives are: Drv: Vendor, Product ID, Size R11 Drive failure - - - - R12 CtlrN failure - - - Power fail at system in location sysLocation. System is running on battery.
Glossary Glossary A Access Control List (ACL) A list that enumerates the rights of users or groups of users to access resources. Agent A program that performs one or more services. The HP NetStorage device uses backup agents to back up data remotely. Aggregation The combining of multiple similar or related operations into a single one. Archive directory Volume directory structure information on a backup tape created by the HP NetStorage 6000. This information is not directly accessible to the user.
Glossary C Checkpoint A read-only copy of a volume fixed to a specified date. A checkpoint appears as a directory within a virtual volume. CIFS See Common Internet File System. Collision The result of two devices transmitting signals at the same time on the same channel, usually resulting in a garbled transmission. The HP NetStorage 6000 allows you to view collisions via the status tab. Common Internet File System (CIFS) A standard way of sharing resources over an IP Network. This standard supersedes SMB.
Glossary Domain (NT) A group of computers whose login across the network is authenticated through the NT Server. The HP NetStorage device supports multiple domain environments by using the NT Master Domain model. The HP NetStorage device logs in to the resource domain, but authenticates users on a potentially different authentication domain. This is the Network Neighborhood domain that the HP NetStorage device appears in. Domain (TCP/IP) An alphanumeric representation of an association of computers.
Glossary G Gateway A combination of hardware and software that links two different networks. Gateway address The IP address of a network server or host that functions as a gateway to other networks through communication lines or other network topologies. Group Identification (GID) A number in the UNIX environment that identifies a group of individuals or services to a computer system.
Glossary L Local Area Network (LAN) A network of interconnected workstations sharing the resources of a single processor or server, typically within the area of a small office building. Logical drive A logical grouping of one or more physical drives on a system. In systems that employ RAID controllers, logical drives are roughly equivalent to what is commonly referred to as a RAID set.
Glossary N Network File System (NFS) An open operating system designed by Sun Microsystems that allows all network users to access shared files stored on computers of different types. Users can manipulate shared files as if they were stored locally on the user’s own hard disk. With NFS, computers connected to a network operate as clients while accessing remote files, and as servers while providing remote users access to local shared files. The NFS standards are publicly available and widely used.
Glossary Physical drive A term for the hard drives installed in the HP NetStorage 6000. 3 to 10 physical drives may be installed in the unit. A minimum of 3 drives is required for RAID 5 configuration. Port Aggregation Distributing outbound server traffic between two or more NICs providing a wider data path. This is useful for servers or applications where most of the traffic flows in one direction from the server to the client.
Glossary Share To make a portion of a file system on a remote computer accessible to a local (client) computer. The term is most commonly used with Windows based computers. The analogous term using in UNIX networking is Mount. Share Level Security Security is handled by the HP NetStorage 6000. Share mode may be password-protected and may limit your access (read-only, read/write, no access) to a share. You may define the password when you create the share. The password is encrypted when transferred.
Glossary System Name The system name uniquely identifies your HP NetStorage 6000 device. You can use any combination of numbers, letters, dashes, underscores, or periods to name your device. However, the name must begin with a letter. The name you use appears on the Identity screen of the NetStorage web interface, in Network Neighborhood in a Windows networking environment, and on the HP NetStorage 6000’s front panel display.
Glossary U Uninterruptible Power Source (UPS) A source of electrical power that is not affected by outages in the external power source. User Authentication See Authentication. User Identification (UID) A unique number in the UNIX environment that identifies an individual to a computer system. User Level Security The HP NetStorage 6000 uses a domain controller to authenticate users when they access the device. Access Control Lists (ACL) define a user’s access rights to a particular object.
Index C D Accessing data UNIX 8-1 Windows 4-14 Alarm reset button E-1 Alerts settings SMTP/Email 3-7 SNMP/Network management 3-8 Syslog 3-9 Allowing access to data UNIX 8-1 Windows 4-14 Approve file UNIX 4-15 ARCserveIT 11-2 Asset number 3-10 Assigning hot spare drives 4-7 Associating UNIX and NT accounts 3-14 Authentication domain name 3-6 Autoloader 5-1 cleaning 5-1 loading internal tapes 5-1 loading tapes 5-1 loading the magazine 5-1 ordering tapes 5-1 CA Unicenter TNG Framework 10-7 Capacity threshol
Index F File volumes 4-9 creating 4-9 deleting 4-11 expanding 4-10 renaming 4-10 viewing information 4-8 Files restoring 5-20 Full Name Mapping 3-14 G GID 8-1 Group accounts NIS 3-17 Group ID 8-1 Group map file editing 3-20 H Hardware environmental specifications C-3 error codes E-10 features C-3 performance specifications C-3 power specifications C-3 purchasing 9-1 regulatory compliance C-3 security and safety C-3 specifications C-3 status summary 6-1 upgrade options C-3 Hardware settings 3-14 Help onlin
Index S T Partition a drive 4-9 Passwords 3-12 changing 3-12 removing 3-12 PDC 3-6 PDF-format User’s Guide 1-13 Performance specifications C-3 Physical drive hot spare 4-7 Physical drive information 4-2 Power specifications C-3 Power supply 6-4 attaching UPS 3-14 Primary domain controller 3-6 Printing help files 1-14 Purchasing hardware and upgrades 9-1 Security 8-1 managing in a heterogeneous environment 8-9 mixed mode 8-9 share level 8-4 user level 8-4 Security and safety information C-3 Settings and f
Index Upgrade kits C-11 options (hardware) C-3 purchasing 9-1 Upgrading adding hard drives 4-2 Upgrading your operating system checking for upgrades 9-3 file already downloaded 9-5 from the web 9-4 options 9-3 UPS 3-14 specifications C-1 troubleshooting E-8 user accounts NIS 3-16 User ID 8-1 User level security Windows 8-4 User map file editing 3-19 User name mapping 3-14 Using help 1-14 V Viewing client activity 6-7 CPU utilization 6-5 file volume information 4-8 logical drive information 4-3 network tran
