README for the HP Neoview Windows Client Package HP Part Number: 617878-001 Published: July 2010 Edition: HP Neoview Release 2.
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Table of Contents CAUTION: Installation Restrictions.......................................................................................................5 Checking Version Compatibility............................................................................................................5 Getting the Version of an Installed Client Product...........................................................................6 Installation Requirements...............................................................
List of Tables 1 4 Drivers and Tools Included in the Neoview Windows Client Package..........................................
This README describes how to install the Neoview Windows Client Package. The client package is a collection of Windows drivers and tools that you can install collectively to save time. The client package includes these drivers and tools: Table 1 Drivers and Tools Included in the Neoview Windows Client Package Type Driver or Tool Name See for More Information Drivers HP Neoview ADO.NET Provider README for the HP Neoview ADO.
Getting the Version of an Installed Client Product If you already have a client product installed on your workstation, see one of the READMEs listed in Table 1 (page 5) to determine the version of the installed client product. To locate a README, see “Related Product Documentation” (page 13).
5. 6. 7. Click Remove. A dialog box asks you to confirm the operation. Click Yes. The removal process can take a few moments. Close the Add or Remove Programs dialog box. To verify that all components of the Windows client package have been successfully uninstalled, see “Verifying Complete Removal of Windows Client Package Components” (page 7).
4. 5. Scroll through the list of applications to verify that the specified components are not listed. If a component is listed, select and remove it. Close the Programs and Features dialog box. Downloading the Installation Package The client package installer is distributed as a ZIP file, HP_Neoview_Windows_Client_Package_Vx.y.z_nnnnnn_nnn.zip. Is the version assigned to the client product, such as V2.5.0. This number reflects Vx.y.
2. 3. Click the Version tab. Under Other version information, select Product Version. The Value field shows the version of the installer file. To display the version of the installer file for Windows Vista workstations: 1. 2. Right-click the setup.exe file, and select Properties. Click the Details tab. The Product Version field shows the version of the installer file.
CAUTION: Do not continue if installation of a prerequisite component fails. The Windows client package cannot be used unless all of the prerequisite components are installed successfully. If the prerequisites cannot be installed, try installing the drivers and tools individually, referring to the READMEs listed in Table 1 (page 5). These READMEs are available in the HP Business Support Center at http://www.hp.com/go/neoviewdocs. 3. 4. 5. 6. When the Welcome dialog box appears, click Next.
To configure a silent installation, use these steps: NOTE: • If you install HPDM using a silent installation of the Neoview Windows Client Package, you must perform a post-installation procedure required by HPDM. For details about the HPDM post-installation procedure, see the README for the HP Database Manager (HPDM). • Do not perform a silent installation on a workstation running an operating system that is different from the operating system used to create the answer file.
HPDM Post-Installation Requirement If you installed HPDM using the Neoview Windows Client Package, you must perform a post-installation procedure required by HPDM. For details about the HPDM post-installation procedure, see the README for the HP Database Manager (HPDM). Troubleshooting the Installation If installation of the Neoview Windows Client Software Package fails, make these checks: • Check to ensure that the client workstation meets all the hardware and software requirements described in.
Related Product Documentation For more information about Neoview drivers and tools, see the client READMEs listed in Table 1 (page 5). These READMEs are available in the HP Business Support Center at: http://www.hp.
